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Hotel Orlando by PLI

Property class: 3

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Photo gallery for Hotel Orlando by PLI

A modern bedroom with a large bed, a dark sofa, and a grey rug.
A modern living room with a sectional sofa, a wall clock, and a door leading to another room.
A modern kitchen with white cabinets, a marble countertop, and a built-in microwave.
A modern kitchen with white cabinets, black and white backsplash, and a central island with a dark countertop.
A compact room with a desk, chair, and a mirror. There is a door with a sign on it.

Reviews

5.2 out of 10

Popular amenities

Explore the area

View in a map
83 Shepherds Bush Road, London, England, W6 7LR
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, Private Bathroom

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, a ceiling fan, a window with curtains, and a small table with a fan.

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Ensuite

A hotel room with two beds, a red chair, a TV, and a painting on the wall.

Superior Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Classic Suite, Ensuite

  • 151 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Studio, Ensuite

A modern hotel room with a large bed, a sofa, a flat-screen TV, a standing fan, and a painting on the wall.

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

A modern bedroom with two beds, skylights, a radiator, and a fan.

Classic Triple Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

A compact room with a bed, a small table, a radiator, and a ceiling fan.

Classic Single Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite, Ensuite

A modern bedroom with a grey sectional sofa, a single bed with a grey duvet, a bedside table with a lamp, a framed picture on the wall, and a mirror.

Deluxe Suite, Ensuite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Double Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

A hotel room with two beds, a desk, a TV, and a window with curtains.

Basic Studio, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Suite, Ensuite

A modern bedroom with a large bed, two bedside tables, and a view of the kitchen.

Family Suite, Ensuite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

London

Hotel Orlando by PLI places you in Hammersmith, within a leisurely stroll of popular sights such as Westfield London Shopping Centre and Kensington High Street.

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.4 miles
  • Westfield London Shopping Centre - 9 min walk - 0.5 miles
  • Eventim Apollo - 13 min walk - 0.7 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Events - 14 min walk - 0.8 miles

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Debbie Jo - ‬5 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk
  • ‪The Brook Green Hotel - ‬2 min walk
  • ‪Zarathustra Cafe - ‬6 min walk

About this property

Hotel Orlando by PLI

At Hotel Orlando by PLI, guests have access to free WiFi in public areas. Multilingual staff is on hand to answer questions.

Similar properties

The entrance to Sapphire Hotel London with a staircase leading to the lobby.
Sapphire Hotel
Hammersmith
  • Free WiFi
  • Housekeeping
7.4 out of 10, Good, 1,001 reviews
$59 nightly
The price is $71
Nov 22 - Nov 23
Total with taxes and fees
Sapphire Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Smart lock

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 100.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

What's there to see near Hotel Orlando by PLI?

This hotel is situated in Hammersmith within a short 11-minute walk of Westfield London Shopping Centre and also 14 minutes on foot from Kensington High Street. You'll also find Royal Albert Hall and Hyde Park within a short drive.

How much does it cost to stay at Hotel Orlando by PLI?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Orlando by PLI on Nov 15, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Orlando by PLI?

No, there isn't parking available at the hotel.

Does Hotel Orlando by PLI feature a casino on the premises?

No, Hotel Orlando by PLI doesn't have a casino.

Will I find an indoor pool at Hotel Orlando by PLI?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Orlando by PLI?

Couples will appreciate amenities at this hotel, including streaming services, an espresso maker, and free WiFi in some guestrooms.

Are there hot tubs at Hotel Orlando by PLI?

No, this hotel doesn't have a spa tub.

Does Hotel Orlando by PLI have a restaurant that serves breakfast?

No, Hotel Orlando by PLI doesn't have a restaurant that serves breakfast.

Will Hotel Orlando by PLI allow pets to stay free of charge?

No, pets aren't allowed at Hotel Orlando by PLI.

Are there connecting rooms at Hotel Orlando by PLI?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Orlando by PLI?

The closest major airport to Hotel Orlando by PLI is Heathrow Airport (LHR), which is 12.9 mi away (32 minutes by car). Another top airport is London City Airport (LCY), which is located 16.4 mi away (74-minute drive).

Are there rooms with balconies that I can book at Hotel Orlando by PLI?

Yes, some guestrooms at Hotel Orlando by PLI offer a deck/patio.

Hotel Orlando by PLI Reviews

Reviews

5.2
Rating 10 - Excellent. 19 out of 154 reviews
Rating 8 - Good. 25 out of 154 reviews
Rating 6 - Okay. 29 out of 154 reviews
Rating 4 - Poor. 29 out of 154 reviews
Rating 2 - Terrible. 52 out of 154 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Needs cleaning, stairwells.dirty, skylight window in bedroom was without any curtain or blind, even on third floor there was strong smell of drains. Clean bed. Shower worked. Easy check in process.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Very basic. Building and interiors need a serious makeover. Stay was just okay
Stayed 12 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great, the property “photographs well” It’s been refurbished cheaply or still in the process of renovation. The ‘feel’ of the place is a little run down and needs a good cleaning
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a red liquid dripping down the wall, a smashed window, the bathroom light would turn off randomly, stains on the sheets. a family room that's dirty and unsafe.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic and in need of refurbishment. Staff were very helpful and courteous. Room was clean with drink making facility but nowhere for clothes to go. Certainly not luxury but functional for one night. Good wine bar very near and a couple of restaurants.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice, close to Westfield and central parts of the city. Not very good service and the place needs a lot of renovating, would not recommend staying here
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was decent. Good distance to Underground and airport. The room wasn’t at all like shown on the pictures for 3 people. It was way smaller. We could barely open the window to get in same air, as the room was hotter than the temp outside. The beds were mid at best. When we got there there was only a small roll of toilet paper and no staff to ask for more. Good for one of two nights but not an entire week.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The room was low cost, but you can see why, it needs some maintenance. I knew this in advance as I have stated before, but have been ok with the trade off. My issue this time is that there were bed bugs in the room. I have come away covered in bites and could see tell tale black spots on the bed sheets this morning. I am now having to ensure that I don’t take any home.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. GDPR breached at check in. Waited 40 mins to check in. Room was so dirty we didn’t end up staying and booked somewhere else. Requested a full refund. Still waiting on the hotels response on that front. Expedia have not been helpful whatsoever regarding any of this matter.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Surprisingly nice, super easy checkin using email sent, everything worked, and was clean with a good bed, solin functioning shower, kettle, and quiet.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The room was hot and the check in process was more difficult than it needed to be. The check in is done online via whatsapp and our code for our room did not work, so they had to remotely unlock our room after we massaged them on whatsapp. nobody actually works at the hotel property, and the front door was always open which felt unsafe. the room was so hot, and the remote for the fan and light wasn’t working so we couldn’t turn it on. we eventually figured out that the batteries were in upside down, but the remote had no batteries at all. We had to switch the batteries back and forth to use the remote and fan, and they did not bring replacement batteries. they also required a security deposit that was more then double the price of the room, but we got it back after the trip.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be fully informed that this is a self check-in hotel. There is no staff member there. You need a code to get into the hotel and the room, but they won't give it to you right away and they were slow to respond to my inquiry, and it is not clear how to talk to them, since the company name is different from the hotel name. You need to send a photo of your ID and pay a 100 pound safety deposit above the cost of the hotel to receive your codes. There are two buildings, 43 and 45, so you need to be sure you're in the right building. There is no elevator. We were on the 3rd floor and there is no air conditioning so it was blazing hot. It didn't look like the carpet had been vacuumed in quite some time. The rooms are slightly larger than a closet. It was, let's say, an ordeal.
Stayed 1 night in Jun 2026