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Recent guest reviews

Very efficient hotel room and super clean. Just a bit small to move around in

The room was TINY, one couldn’t even walk past each bed the room was that tiny. It didn’t even have the basic amenities such as a box of tissues or a telephone. The room wasn’t even cleaned daily, the customer had to do that themselves. Towels were given daily only if you requested. The liftoffs the hotel was so far off the beaten track that it wasn’t even safe to get there from the Underground train station at night. To check in 2 hrs earlier than check in time because of our flight schedule they changed £25. I am pushed off with Orbitz in general as we got screwed for €168 for our luggage flying from Rome to London as they said that our booking Company Orbitz made the booking that way, Orbitz didn’t even make us aware of that at the time of us booking our vacation. I would never recommend Orbitz to anyone and am going to make a formal complaint with this company as soon as I return to the US!

What a crappy little hotel, staff does not care for you and they charge for everything

It has the smallest room I've ever seen in a hotel.

Very friendly staff, the front desk agent was very professional and very friendly! It was my first time staying at the hotel , I was very impressed how clean everything was , everything literally was brand new! Great size TV, the room was really small but it was fun,I actually liked it! I would definitely stay there again in the future!

1B Hertsmere Road West London England

Hotel highlights

  • Steps from Museum of London Docklands
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Canary Wharf, Point A Hotel - London, Canary Wharf is adjacent to Museum of London Docklands with other popular attractions like Emirates Air Line Royal Docks Station within a within a few miles (5 km). This 130-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and free newspapers in the lobby.


Rooms

All 130 rooms provide safes and desks. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Point A Hotel - London, Canary Wharf enjoy free WiFi in public areas, express check-out, and free newspapers. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a vending machine and a reception hall.

Room options

Twin Room

2 Twin Beds | Sleeps 2

Double Room

1 Double Bed | Sleeps 2

Double Room, Accessible

1 Double Bed | Sleeps 2

Double Room, No Windows

1 Double Bed | Sleeps 2

Guest reviews for Point A Hotel - London, Canary Wharf

Everyone (4) Couples (1) Family (1)
5
Partner Couples Family

Very efficient hotel room and super clean. Just a bit small to move around in

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

I would like to say thank you so much for leaving us a review. It is a pleasure to hear from you that you had a good experience with. As you said, the rooms are compact and well designed with everything you need during the stay. Indeed the location is a plus ans I will share your kind comment about the staff. We look forward to hosting you again.

5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

2
Everyone

The room was TINY, one couldn’t even walk past each bed the room was that tiny. It didn’t even have the basic amenities such as a box of tissues or a telephone. The room wasn’t even cleaned daily, the customer had to do that themselves. Towels were given daily only if you requested. The liftoffs the hotel was so far off the beaten track that it wasn’t even safe to get there from the Underground train station at night. To check in 2 hrs earlier than check in time because of our flight schedule they changed £25. I am pushed off with Orbitz in general as we got screwed for €168 for our luggage flying from Rome to London as they said that our booking Company Orbitz made the booking that way, Orbitz didn’t even make us aware of that at the time of us booking our vacation. I would never recommend Orbitz to anyone and am going to make a formal complaint with this company as soon as I return to the US!

By on Jul 14, 2019

Review comment responded on Jul 14, 2019

Hello, I would like to thank you for your time to leave us feedback. We appreciate negative feedback as well as positive one. We apologise for the inconvenience upon your arrival and as we strive to be better every day, we went through our procedure of check in and we have decided to change it for better. Our rooms are indeed space-efficient, however, each and every one is cleverly designed to utilise the minimal space within the room. This allows us to keep our rates highly valuable and competitive for the area. The towels is given on the daily basis, you just need to leave the dirt ones on the floor and the housekeeper will change it for you. Canary Wharf is a very safe area. We hope you will give us a second chance in the future,

1
Business Business

What a crappy little hotel, staff does not care for you and they charge for everything

By on May 16, 2019

Review comment responded on May 17, 2019

Hello, thank you for your review. Our team is passionate about hospitality and although we are not a luxury hotel, we aim to provide our guests with an authentic experience that makes a lot of them return and also recommend us. We hope you'll give us another chance in the future.

2

it is too far to the touristic sites

Everyone

It has the smallest room I've ever seen in a hotel.

By on Jun 17, 2018

Review comment responded on Jun 18, 2018

Dear Travellar I am glad to know that your experience with Point A Canary Wharf was great and I hope we will have the opportunity to welcoming you again. Kind Regards Point A Hotel Canary Wharf

5
Everyone

Very friendly staff, the front desk agent was very professional and very friendly! It was my first time staying at the hotel , I was very impressed how clean everything was , everything literally was brand new! Great size TV, the room was really small but it was fun,I actually liked it! I would definitely stay there again in the future!

By , from Los Angeles, USA on Apr 7, 2018

Review comment responded on Apr 10, 2018

Hi Yuri We really appreciate you for taking time to give us this review. Happy to see that you find our front desk team friendly and professional in the same time. Here at Point A Hotel Canary Wharf we are always ready to go extra mile to exceed our guests expectations and in this respect hope to welcome you back soon again. Have a great day.

Point A Hotel - London, Canary Wharf

1B Hertsmere Road West, London, England E14 4AS
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