Lancaster Hall Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Lancaster Hall Hotel

Front of property
Point of interest
Lobby sitting area
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Standard Twin Room

8.6 out of 10
Excellent
(113 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Basic Double Standard

8.0 out of 10
Very good
(43 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Lancaster Hall Hotel is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 80-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Kensington Gardens - 3 min walk - 0.2 miles
  • Hyde Park - 5 min walk - 0.3 miles
  • Westbourne Grove - 6 min walk - 0.4 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Portobello Road Market - 18 min walk - 1.0 mile

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Bizzarro - ‬3 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪The Swan - ‬3 min walk

About this property

Lancaster Hall Hotel

Guests of Lancaster Hall Hotel enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Other amenities include portable fans, safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:30 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Frequently asked questions

Are free cancellation options available at Lancaster Hall Hotel?

Lancaster Hall Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Lancaster Hall Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Kensington Palace less than a mile away.

Will I be able to park at Lancaster Hall Hotel?

No, there isn't parking at this hotel.

Does Lancaster Hall Hotel have a casino?

No, Lancaster Hall Hotel doesn't have a casino.

Will I find an indoor pool at Lancaster Hall Hotel?

No, there is no indoor pool at this hotel.

Is Lancaster Hall Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include espresso makers.

Are there hot tubs at Lancaster Hall Hotel?

No, there isn't a spa tub at this hotel.

Does Lancaster Hall Hotel feature a restaurant that includes a breakfast menu?

Yes, Lancaster Hall Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Will Lancaster Hall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Lancaster Hall Hotel though service animals are welcome.

Does Lancaster Hall Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Lancaster Hall Hotel?

The closest major airport to Lancaster Hall Hotel is London City Airport (LCY), which is 12.8 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.7 mi away (38-minute drive).

Can I book a room with a balcony at Lancaster Hall Hotel?

No, there aren't any guestrooms with balconies at Lancaster Hall Hotel.

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1186 reviews
Rating 8 - Good. 422 out of 1186 reviews
Rating 6 - Okay. 121 out of 1186 reviews
Rating 4 - Poor. 21 out of 1186 reviews
Rating 2 - Terrible. 10 out of 1186 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
staff were extremely pleasant and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

8/10 Good

Elma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly front desk staff. Room was clean. Location is good close to transport. Found it a bit noisy, our window backed onto the main road, could hear all the night crawlers but worst was the delivery vans at 5 am other than that everything else was good.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
The room was functional- nothing fancy. It did not include soap in the bathroom. :( While centrally located, the room was very loud at night as it is on such a busy street.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff .well stocked bar at reasonable prices for London Great location...very quiet Buffet breakfast is nice..good choices and included in your stay
Stayed 1 night in Nov 2025

10/10 Excellent

Bolivar, Philadelphia

Stayed 3 nights in Nov 2025

4/10 Poor

Dawn, Long Beach

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’m unsure of why this hotel is rated “excellent.” It is far from that. It is just basic. No mirror anywhere other than bathroom and no outlet in bathroom to do hair. It’s very old and dated. Breakfast needs vegan options. Kind of away from a lot of the main attractions. Would not stay again. As I said, far from excellent
Stayed 3 nights in Nov 2025

6/10 Okay

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

Al-Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and friendly front desk service. Location is great to transportation and restaurants, pubs, and shopping.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to Hyde Park and Lancaster Gate Tube. The staff are lovely and the rooms are clean and nicely furnished. Good breakfast too. Met our needs for a busy short break.
Stayed 3 nights in Nov 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good order. Bathroom was tight for space. No kleenex available. Love the midcentury modern vibe of the style of the hotel. The street was noisy if you wanted to sleep with the windows open. Breakfast had the usual choices but found the hot food was cold. The burners did not keep the food warm enough. Hotel is located in a quaint part of London and the Paddington Station tube was only a 5 minute walk. Lots of very good pubs and restaurant in the area. Kensington park was a 5 min walk as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. Nice street close to Hyde Park. Lots of good dining options close by. Close to Paddington station.
Stayed 5 nights in Oct 2025

8/10 Good

Catherine, St. Johns

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Helpful staff. Decent room for the price and location. Small lift- not big enough to turn a wheelchair
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Sep 2025

8/10 Good

anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

VIRGILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

darren

Liked: Cleanliness
Room was smaller than anticipated with no room for clothing so ended up living out of the suitcase. Reception staff appear not to have a clue but as a place just to rest my head it was adequate.
Stayed 3 nights in Oct 2025