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Recent guest reviews

Great room. Spacious and well laid out. Good location too being by Hyde park & convenient shopping

The staff was not helpful or knowledge about how to get around, bus stops, etc. fortunately we were able to figure it out because the location is so convenient. I contacted the concierge derive they offered online and received no response. They said they would charge me 25 pounds for one hour past check out. That’s steep. The restaurant is only vegan.

The location of the hotel is excellent. The bed was comfortable and the bathroom was sleek. The carpets and furniture were rather worn down and most of the staff were friendly and some were rather gruff. Too bad to see that the breakfast vouchers were no longer being distributed.

I really like the hotel. I did not think the receptionist was very friendly nor welcoming. The room was comfortable but worn down. I have stayed in the past and was given breakfast vouchers but that is no longer, it is a shame.

If you're looking for a boutique hotel with just the right amount of amentities, clean, efficient and nearby to transit and walking distance to Hyde Park, Notting Hill, etc. This is it.

Wi-Fi service was terrible. Very slow, and would lose connections. When using FaceTime it would pause or lose connection. Staff always helpful when you needed it. Very slow at checking in. Hallways were all so dark.

I was very comfortable, but my husband found the pillows to be uncomfortable. The main complaint from me is the half glass for the shower. It barely did anything and I got water all over the floor. Besides those minor things we really liked this hotel and would stay again!

41 - 51 Inverness Terrace London England

Hotel highlights

  • Walking distance to Kensington Gardens and Kensington Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, La Suite West - Hyde Park is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Kensington Palace. This 79-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Enjoy a leisurely bite to eat at Café Forty One, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:30 AM to noon.


Rooms

La Suite West - Hyde Park's 79 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Guests of La Suite West - Hyde Park enjoy features like a fitness center, free WiFi in public areas, and express check-in. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include express check-out, free newspapers, and a terrace.

Room options

Junior Suite

1 King Bed | Sleeps 2

Petite Double Room (Basement Room)

1 Queen Bed | Sleeps 2

Guest reviews for La Suite West - Hyde Park

Everyone (7) Family (3)
4
Families Families

Great room. Spacious and well laid out. Good location too being by Hyde park & convenient shopping

By on Sep 26, 2019

Review comment responded on Sep 28, 2019

Dear Guest, Thank you for taking the time to review your recent stay. It is so great to hear that you enjoyed a visit to La Suite Hotel. Your comments are very much appreciated I hope we will see you again soon! Betti | Senior Receptionist

4
Everyone

By on May 17, 2019

Review comment responded on May 18, 2019

Dear Guest, Thank you for taking the time to review your recent stay at La Suite West Hotel. I was pleased to read that overall you all enjoyed the experience. We look forward to sharing your comments with our team and do hope we have the pleasure of welcoming you back to La Suite West. Kind regards, Aleksandra|Guest Service Manager

4
Families

The staff was not helpful or knowledge about how to get around, bus stops, etc. fortunately we were able to figure it out because the location is so convenient. I contacted the concierge derive they offered online and received no response. They said they would charge me 25 pounds for one hour past check out. That’s steep. The restaurant is only vegan.

By on Apr 28, 2019

Review comment responded on May 6, 2019

Dear Guest, I am really disappointed to read that you were not fully satisfied with the staff West Hotel. We are aware that your opinion of our service has been affected by the handling of your concerns and can only I hope that in time, you may reconsider your position and choose to stay with us again. Kind regards, Aleksandra|Guest Service Manager

4
Everyone

The location of the hotel is excellent. The bed was comfortable and the bathroom was sleek. The carpets and furniture were rather worn down and most of the staff were friendly and some were rather gruff. Too bad to see that the breakfast vouchers were no longer being distributed.

By on Oct 23, 2018

Review comment responded on Oct 25, 2018

Dear Guest , thank you very much for your review, we are planning a full refurbishment very soon , we hope to have you as our guests soon , best regards, Nicoleta Tudor guests relations manager

4
Everyone

I really like the hotel. I did not think the receptionist was very friendly nor welcoming. The room was comfortable but worn down. I have stayed in the past and was given breakfast vouchers but that is no longer, it is a shame.

By on Oct 19, 2018

Review comment responded on Oct 21, 2018

Dear Guest, Thank you for taking the time to review your recent stay at La Suite West Hotel. I was pleased to read that overall you all enjoyed the experience. Additionally to that I would like to mention that we will do a soft refurbishment to all bedrooms in the nearest future.I hope that in time, you may reconsider your position and choose to stay with us again. Kind regards, Aleksandra | Guest Service Manager

4

great location, boutique hotel near transit

Everyone

If you're looking for a boutique hotel with just the right amount of amentities, clean, efficient and nearby to transit and walking distance to Hyde Park, Notting Hill, etc. This is it.

By , from Philadelphia on Aug 22, 2017

Review comment responded on Aug 26, 2017

Dear T, Thank you very much for your valuable feedback. I am really glad to hear that you like the bathroom in your room and the easy check in and check out process at front desk. I know we are lucky with our location just a few minutes away from Hyde Park between Queensway and Bayswater Station. Please note that we will do soft refurbishment to all bedrooms in the nearest future, but thank you for your constrictive feedback it is much appreciated and we would love to welcome you back to La Suite Hotel. Kind Regards, La Suite Hotel

4

wi-fi service

Everyone

Wi-Fi service was terrible. Very slow, and would lose connections. When using FaceTime it would pause or lose connection. Staff always helpful when you needed it. Very slow at checking in. Hallways were all so dark.

By , from Iowa, USA on Aug 14, 2017

Review comment responded on Aug 16, 2017

Dear Ellen, Thank you for taking the time to review your recent stay at La Suite West Hotel. I am really disappointed to hear that you were not satisfied with the quality of the WI-FI service in the hotel, however we appreciate your feedback and we will try our best to improve the signal in future. We are really glad to hear that you find our staff helpful as mentioned. We look forward to sharing your comments with our team and do hope we have the pleasure of welcoming you back to La Suite West in future. Kind Regards, La Suite West

4

great location and reasonable cost

Everyone

By , from São Paulo on Nov 16, 2016

4

nice hotel that is close to two tube stations!

Everyone

I was very comfortable, but my husband found the pillows to be uncomfortable. The main complaint from me is the half glass for the shower. It barely did anything and I got water all over the floor. Besides those minor things we really liked this hotel and would stay again!

By on Aug 30, 2016

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