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Recent guest reviews

It was an inexpensive airport hotel. Nothing fancy. We stayed overnight to make an early flight. Close to a bus stop with a direct line to Heathrow.

Great affordable option for close to airport. Helpful staff and restaurant was open until 10:30 PM.

clean, modern rooms with good mattresses and good connections to Heathrow

There is no shuttle to the airport although it is advertised as having one on travel websites. There are nearby bus stops, but they don't seem to go to every Heathrow terminal. I was told breakfast was included in my stay, but when I came down the next morning, an employee accosted me in the dining area. To my surprise, it was not included in my stay and he was very angry with me. His reaction was disproportionate and aggressive. I spoke to the front desk staff, and there were no apologies, only an insistence to pay for the mini croissant I had picked up from the breakfast area. The whole ordeal was ridiculous. I don't recommend staying unless you are extremely clear on your booking terms, as employees cannot be trusted to inform you and you will end up paying for it. TL;DR: no shuttle, breakfast not included, dreadful customer service.

Phone calls to reception were never picked up. Wifi was simply awful.

If you're looking for an inexpensive room near Heathrow you'd be hard pressed to find one at this rate. The room was clean but the rest of the property was very tired. The hallway on our floor smelled of cooking grease and the air conditioning took about 5 hours to cool a very small queen room.

Very convenient for Heathrow. An ideal place for a bed, shower and limited dining which is probably all you need if you just need a place near Heathrow to stay. The place is clean and basic (no tea or coffee in the room but it is available free of charge in the dining area). The concierge staff were friendly and helpful but the dining staff in the evening seemed really run off their feet but were courteous.

OK

Great place to stay if looking for overnight for flight from Heathrow. Very convenient, clean, excellent beds, etc.

The room was so dirty! I don’t think they vacuum the carpet often. The bathroom was clean. My bed sheet was cleaned but omg my husband and I could not sleep because we were very itchy because that was something on that bed or bed sheet.

Is a great place to stay overnight

Close to Heathrow A shuttle to the terminals is a must for me to come back. Local bus is not convenient for getting in/out of Heathrow

I did not see anything unique about the property. The towels in the bathroom looked very old. I try to book a taxi, and it was done wrongly for 8 am instead of 5am.

Quick check in. Good room for the price. Free breakfast had a decent selection.

Nice location, rooms are nice, good TV. Nice shower

Good breakfast and overall comfortable hotel. There is a major problem though. The location is terrible. While it is close to the airport there is no way to walk and the underground stops are about an hour away. There are bus connections but as someone not from London I have no idea how the bus system works. The actual hotel airport shuttle does not go there.

Clean rooms. Comfy bed. Friendly staff. Free breakfast. As close as you can be to Heathrow. Free bus right out the front door. What more could you ask for an airport hotel. Highly recommend.

272 Bath Road, Harlington West Drayton England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • 24-hour front desk

Located in Heathrow Villages, Ibis Styles London Heathrow is 2.7 mi (4.4 km) from Stockley Park and within a 15-minute drive of Syon Park. This 153-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Electric kettles, phones, and free tea bags/instant coffee are also standard. Housekeeping is available once per stay.


Property features

Guests of Ibis Styles London Heathrow enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is offered for GBP 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hotel also has a computer station.

Room options

Room, 2 Twin Beds (The Duet)

2 Twin Beds | Sleeps 2

Room, 1 Queen Bed (The Queen)

1 Queen Bed | Sleeps 2

Family Double Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Ibis Styles London Heathrow

Everyone (12) Couples (7) Family (7)
3
Partner Couples

It was an inexpensive airport hotel. Nothing fancy. We stayed overnight to make an early flight. Close to a bus stop with a direct line to Heathrow.

By on Jul 30, 2022

Review comment responded on Jul 30, 2022

Dear Rebecca, Thank you for your feedback, we are disappointed that we did not meet all of your expectations on this occasion when you stayed with us. We will investigate your comments and take any further action where necessary. We hope you will consider returning in the future, please contact us if we can offer you any assistance. Warmest Regards, Management Team Ibis Styles London Heathrow

5
Everyone

Great affordable option for close to airport. Helpful staff and restaurant was open until 10:30 PM.

By on Jul 29, 2022

Review comment responded on Jul 29, 2022

Dear Patricia, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow

5
Family with small children

clean, modern rooms with good mattresses and good connections to Heathrow

By on Jul 28, 2022

Review comment responded on Jul 29, 2022

Dear Richard, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow

2
Friends

There is no shuttle to the airport although it is advertised as having one on travel websites. There are nearby bus stops, but they don't seem to go to every Heathrow terminal. I was told breakfast was included in my stay, but when I came down the next morning, an employee accosted me in the dining area. To my surprise, it was not included in my stay and he was very angry with me. His reaction was disproportionate and aggressive. I spoke to the front desk staff, and there were no apologies, only an insistence to pay for the mini croissant I had picked up from the breakfast area. The whole ordeal was ridiculous. I don't recommend staying unless you are extremely clear on your booking terms, as employees cannot be trusted to inform you and you will end up paying for it. TL;DR: no shuttle, breakfast not included, dreadful customer service.

By on Jul 24, 2022

Review comment responded on Jul 24, 2022

Dear Chloe, Thank you for taking the time to tell us about your experience at the Ibis Styles London Heathrow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team Ibis Styles London Heathrow

3
Family

Phone calls to reception were never picked up. Wifi was simply awful.

By on Jul 17, 2022

Review comment responded on Jul 17, 2022

Dear Seeta, Thank you for your feedback, we are disappointed that we did not meet all of your expectations on this occasion when you stayed with us. We will investigate your comments and take any further action where necessary. We hope you will consider returning in the future, please contact us if we can offer you any assistance. Warmest Regards, Management Team Ibis Styles London Heathrow

2
Family

If you're looking for an inexpensive room near Heathrow you'd be hard pressed to find one at this rate. The room was clean but the rest of the property was very tired. The hallway on our floor smelled of cooking grease and the air conditioning took about 5 hours to cool a very small queen room.

By on Jul 16, 2022

Review comment responded on Jul 16, 2022

Dear David, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management Team, Ibis Styles London Heathrow

4
Everyone

Very convenient for Heathrow. An ideal place for a bed, shower and limited dining which is probably all you need if you just need a place near Heathrow to stay. The place is clean and basic (no tea or coffee in the room but it is available free of charge in the dining area). The concierge staff were friendly and helpful but the dining staff in the evening seemed really run off their feet but were courteous.

By on Jun 23, 2022

Review comment responded on Jun 24, 2022

Dear Hamdy, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely, Management Team Ibis Styles London Heathrow

5
Family

OK

By on Jan 8, 2022

Review comment responded on Jan 17, 2022

We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team Ibis Styles London Heathrow

5
Family with small children

Great place to stay if looking for overnight for flight from Heathrow. Very convenient, clean, excellent beds, etc.

By on Jan 2, 2022

Review comment responded on Jan 17, 2022

We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team Ibis Styles London Heathrow

5
Everyone

By on Dec 21, 2021

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