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Recent guest reviews

The hotel looks a 3 star hotel!

Very clean. Easy to get to and from the airport using local buses. The front desk staff gave a useful information sheet about where to catch the bus. Very quiet in the room. I loved the ease of getting on the wifi network. No hassles!

A clean, quiet, comfortable room, quite good for an airport hotel. The dining room was expensive but good. Check in was a little confused but we got it done. The biggest drawback was that there was no arrival information on the website or in the reservation information about how to get to the hotel from the airport. A little bus information for each terminal would go a long way.

Great check in/check out experience. Quiet for sleeping. Perfect place to catch some sleep before or after your flight! Easy to catch cabs, and there’s a public bus stop right outside the hotel.

Very pleasant staff, very professionally run. A really good experience.

The hotel is clean and modern. During our stay, the staff were absolutely terrific and accommodating. We got to the hotel before noon and they let us check-in early without any fuss. Upon departure, Uber didn’t have any cars available - the woman at the front desk tried to call a cab but that didn’t work either. So she went outside (in streaming rain) and convinced a livery driver to take us to the airport. All in all, extremely impressive service for this level of hotel!

Nice welcome when I arrived.

The manager, George, was very helpful when we were dealing with an emergency. He helped take luggage up to the room and offered additional linens if we needed them.

Front desk horrible room smelled like smoke and breakfast crappy

Place to sleep

unable to stay at this hotel as we are not allowed into the country and they refused to give us a refund or credit for another stay. Very sad that they would not work with us as it was a Covid restriction on England’s side.

Extremely helpful staff. Included breakfast was delicious and timely.

The staff was very accomodating, especially during COVID.

All was good. I had dinner. Crispy chicken wings. Excellent English breakfast with many varieties

Staff were wonderful and the bed was very good. However, the food was absolutely execrable except for the expresso. They even had lousy Heineken-type beer and no better alternatives. The building was drab and depressing, and the dining room looked like a church basement..

Excellent facility. However, we were advised to take the shuttle to the airport but not informed it would cost 6 pounds. We had to wait for the free bus.

The Grove West Drayton England

Hotel highlights

  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and in public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Heathrow Villages, Hyatt Place London Heathrow Airport is within a 15-minute drive of Royal Holloway, University of London and Stockley Park. This 4-star hotel has 350 guestrooms and offers free in-room WiFi, a gym, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in British cuisine. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.


Property features

Renovated in 2016, Hyatt Place London Heathrow Airport offers a gym, free WiFi in public areas, and conference space. Self parking is offered for GBP 15 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Room, 1 King Bed, View

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed (View)

1 King Bed | Sleeps 2

Guest reviews for Hyatt Place London Heathrow Airport

Everyone (21) Couples (13) Family (16)
3
Family

The hotel looks a 3 star hotel!

By on Jul 11, 2022

5
Business Business

Very clean. Easy to get to and from the airport using local buses. The front desk staff gave a useful information sheet about where to catch the bus. Very quiet in the room. I loved the ease of getting on the wifi network. No hassles!

By , from Dedham on Jun 24, 2022

4
Partner Couples

A clean, quiet, comfortable room, quite good for an airport hotel. The dining room was expensive but good. Check in was a little confused but we got it done. The biggest drawback was that there was no arrival information on the website or in the reservation information about how to get to the hotel from the airport. A little bus information for each terminal would go a long way.

By on May 22, 2022

5
Partner Couples

Great check in/check out experience. Quiet for sleeping. Perfect place to catch some sleep before or after your flight! Easy to catch cabs, and there’s a public bus stop right outside the hotel.

By on Apr 16, 2022

5
Everyone

Very pleasant staff, very professionally run. A really good experience.

By on Mar 18, 2022

5
Family

The hotel is clean and modern. During our stay, the staff were absolutely terrific and accommodating. We got to the hotel before noon and they let us check-in early without any fuss. Upon departure, Uber didn’t have any cars available - the woman at the front desk tried to call a cab but that didn’t work either. So she went outside (in streaming rain) and convinced a livery driver to take us to the airport. All in all, extremely impressive service for this level of hotel!

By on Dec 28, 2021

5
Family

Nice welcome when I arrived.

By on Dec 22, 2021

5
Friends

The manager, George, was very helpful when we were dealing with an emergency. He helped take luggage up to the room and offered additional linens if we needed them.

By on Dec 9, 2021

1
Partner Couples

Front desk horrible room smelled like smoke and breakfast crappy

By on Nov 7, 2021

4
Business Business

Place to sleep

By on Oct 8, 2021

Hyatt Place London Heathrow Airport

The Grove, West Drayton, England UB7 0DG
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