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Recent guest reviews

unable to stay at this hotel as we are not allowed into the country and they refused to give us a refund or credit for another stay. Very sad that they would not work with us as it was a Covid restriction on England’s side.

Extremely helpful staff. Included breakfast was delicious and timely.

The staff was very accomodating, especially during COVID.

All was good. I had dinner. Crispy chicken wings. Excellent English breakfast with many varieties

Staff were wonderful and the bed was very good. However, the food was absolutely execrable except for the expresso. They even had lousy Heineken-type beer and no better alternatives. The building was drab and depressing, and the dining room looked like a church basement..

Excellent facility. However, we were advised to take the shuttle to the airport but not informed it would cost 6 pounds. We had to wait for the free bus.

Bedding was sublime - down pillows and comforter. Soft top on mattress.

The staff were helpful. The room was quiet even though located next to the airport

Super comfy bed and modern interior. Great location for a long layover at Heathrow.

Room was spacous and clean. Bed was very comfortable. Shower had great water pressure. Coffe and tea ptovided in room were excellent. Only negative tv would pause and go in and out.

nice location - but if leaving from terminal 4 choose a closer location

Close to the airport and public transportation. The hotel was clean and the staff friendly and helpful.

The Grove West Drayton England

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center
  • Concierge services

Located in Hillingdon, Hyatt Place London Heathrow Airport is 2.5 mi (4.1 km) from Stockley Park and within a 15-minute drive of other popular attractions like Pinewood Studios. This 350-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in British cuisine. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 350 soundproofed rooms provide coffee makers, laptop-compatible safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Hyatt Place London Heathrow Airport features free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for GBP 15 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, laundry facilities, and a gift shop.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Room, Multiple Beds (2 Twin and 1 Sofa Bed)

2 Twin Beds and 1 Double Sofa Bed | Sleeps 2

Room, 1 King Bed, View

1 King Bed | Sleeps 2

Guest reviews for Hyatt Place London Heathrow Airport

Everyone (71) Couples (14) Family (18)
2
Family

unable to stay at this hotel as we are not allowed into the country and they refused to give us a refund or credit for another stay. Very sad that they would not work with us as it was a Covid restriction on England’s side.

By , from Arizona on Sep 30, 2020

Review comment responded on Oct 5, 2020

Dear Cristy, Thank you very much for taking the time to share your feedback with us. I am very sorry to hear that your holiday got canceled. I looked into your reservation and I could not find any cancelations requests made by you to the online travel agent. I hope this will not stop you from visiting us in the future once everything gets back to normal. Thank you

5
Everyone

Extremely helpful staff. Included breakfast was delicious and timely.

By on Sep 28, 2020

Review comment responded on Sep 29, 2020

Dear Guest, Thank you very much for taking the time to share your experience with us. I will duly share your feedback with my colleagues. Thank you

4
Partner Couples Family

The staff was very accomodating, especially during COVID.

By , from Atlanta, GA on Sep 24, 2020

Review comment responded on Sep 26, 2020

Dear Sherry, Thank you very much for taking the time to share your experience with us. It was a pleasure to have you as a guest and I'm delighted to hear that you enjoyed the stay in our property. I will duly share your experience with my team. Thank you.

5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear Guest, Thank you for taking time to share your feedback with us.

5
Everyone

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Dear Guest, Thank you for taking time to share your feedback with us.

5
Partner Couples

All was good. I had dinner. Crispy chicken wings. Excellent English breakfast with many varieties

By , from Washington DC on Mar 6, 2020

Review comment responded on Mar 10, 2020

Dear Bigmanu, Thank you for taking the time to share your review with us, it was a pleasure to have you as our guest and I am very pleased to hear the wonderful words about your last stay. Please be assured, your review has been duly shared with the team. Thank you.

3
Everyone

Staff were wonderful and the bed was very good. However, the food was absolutely execrable except for the expresso. They even had lousy Heineken-type beer and no better alternatives. The building was drab and depressing, and the dining room looked like a church basement..

By on Mar 6, 2020

Review comment responded on Mar 11, 2020

Dear Guest, Thank you very much for taking the time to give us feedback. We always welcome positive and negative feedback to improve the quality and service. I am very sorry to hear that we were not able to meet your expectations during your last stay. We always try to accommodate the needs of all our guests to the maximum ability. Once again thank you for the feedback and I will share your experience with the team.

5
Everyone

By on Feb 21, 2020

Review comment responded on Mar 5, 2020

Dear Guest, Thank you for taking time to share your feedback with us.

5
Friends

Excellent facility. However, we were advised to take the shuttle to the airport but not informed it would cost 6 pounds. We had to wait for the free bus.

By on Feb 3, 2020

Review comment responded on Mar 13, 2020

Dear guest, Thank you for taking the time to share your recent experience with us. I am very pleased to have you as our guest. I am very delightful to hear the wonderful words about our property and please accept my sincere apology for the missed communication. Your feedback is very valuable to us to improve the quality and the service that we provide for our future guests. I assure you that, your experience will duly be shared with the team. Thank you

4
Everyone

By on Jan 25, 2020

Review comment responded on Mar 5, 2020

Dear Guest, Thank you for taking time to share your feedback with us.

Hyatt Place London Heathrow Airport

The Grove, West Drayton, England UB7 0DG
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