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Grange Rochester

4.0 out of 5.0

Recent guest reviews

When we arrived to the hotel they told us there had been an issue with their reservation system and the hotel was overbooked. But they transferred us to a sister hotel around the corner and gave us free breakfast. They were very kind about it.

Very helpful staff. Most considerate and professional. Very comfortable. A plus.

The concierge was extremely helpful. Quaint and fun hotel!

Nice quiet location 10 minutes from Victoria Station, on the way to Westminster. Great beds. Comfortable, good-sized room. The only negatives I'd give this place are for "add-ons." The breakfast was quite pricey. But more annoying was the cost for wifi in my room. Who charges for wifi nowadays, when every pub in London provides it for free?

This was definitely NOT a 4 star hotel. Felt more like a 2 star hotel. The staff at the front desk hung up on my callers or did not put calls through. They also blocked me from making outgoing calls and took about an hour to fix the situation. And this was after I called several times to ask for help. One member of staff does several jobs e.g concierge was also waiter, IT person, house keeping etc. My package did not have wifi but for the type of service they have wifi should be free. The concierge team was great for the most part and very helpful when it came to booking trips and tours. The front desk staff didn't seem to understand their job. The staff were quite rude as we sat in the 24/7 lounge and seemed to want us to leave so they could sleep. However I liked the location of the hotel. Was very close to Victoria Station and several tourist sites. The bathroom was tiny and had half a shower glass so water from the shower would fall onto the floor while showering. Bedding was musty and didnt seem like it had been washed in a while. Definitely too expensive and I will not be returning to the Grange in the forseeable future

The Grange Rochester was nicely decorated, in excellent condition, conveniently located, with a very friendly and helpful staff. Although our room was not large, by London standards it was quite adequate. A bus line ran in front of the hotel, but it was also very easy to walk to many areas, including Buckingham Palace. The hotel is on the historic register, so they are not able to air condition, so I'm not sure what a summer visit would be like. We were there in October so there was no problem. Our only complaint was the price of breakfast in the hotel, if it's not included in your room rate, but there were many cafes nearby. I also was disappointed at the fee for wifi. All in all, I would highly recommend this hotel.

The staff was friendly. There was food on site. I could walk to the Thames or to Victoria Station in five minutes. The room was small, but the view outside my window was Westminster Cathedral and the bathroom was huge!

The hotel is charming. It is in an old building with a lot of the older touches that make it very charming. However, there is no air conditioning. If you plan to stay in the summer you will likely regret it. The staff was not that familiar with the area the hotel is located and was not able to help with tourist activities. The room was clean and the hotel and a nice appearance. Be very careful about using the phone! A toll free call that lasted roughly 15 minutes cost roughly $130 (82 pounds sterling).

The location was perfect, comfortable beds, helpful staff as far as helping you get around town

Good location quick walk to Victoria Station. Rooms were average for their age. Bell staff were excellent, front desk staff medicore. No air conditioning in room which on a hot summer day could be a problem, there was a fan in closet. Great italian restaurant a couple of blocks away on way to station would highly recommend.

I thought this hotel was quite nice. Clean, though small, rooms and in a quiet area. I thought it was going to be slightly more central in location (for some reason I got it in my head we would be overlooking Buckingham Palace), but as it was only for one night, it was fine. On returning to London I would recommend something closer to Trafalgar Square.

The room was twice as large as any I've stayed in Europe. It had twin beds and was elegantly and comfortably furnished with a large en suite bathroom. The room was on the basement level, but had lots of light as it was open to a garden with french doors and a wall of large windows. The garden looked out on Vincent Square in central London. There were lots of shops and restaurants nearby and Victoria tube station is 500 meters away. There is an Express train leaving Victoria station to Gatwick Airport and easy tube connections to Heathrow.

Room options

Superior Twin Room

Twin 2 | Sleeps 2

Executive Double Room

Full 1 | Sleeps 2

Executive Twin Room

Twin 2 | Sleeps 2

Executive Single Room

Twin 1 | Sleeps 1

Guest reviews for Grange Rochester

Everyone (1) Business (1) Couples (5) Family (1) Other (2) Friends (2)
5

within walking distance of the london sights

Everyone

When we arrived to the hotel they told us there had been an issue with their reservation system and the hotel was overbooked. But they transferred us to a sister hotel around the corner and gave us free breakfast. They were very kind about it.

By on Jun 10, 2016

5

john mark

BusinessTravelers

Very helpful staff. Most considerate and professional. Very comfortable. A plus.

By on Oct 6, 2015

5

overnight in london

Couples

The concierge was extremely helpful. Quaint and fun hotel!

By on Aug 18, 2015

4

quiet quality

Singles

Nice quiet location 10 minutes from Victoria Station, on the way to Westminster. Great beds. Comfortable, good-sized room. The only negatives I'd give this place are for "add-ons." The breakfast was quite pricey. But more annoying was the cost for wifi in my room. Who charges for wifi nowadays, when every pub in London provides it for free?

By on Apr 29, 2014

2

definitely not a 4 star hotel

GetawayWithFriends

This was definitely NOT a 4 star hotel. Felt more like a 2 star hotel. The staff at the front desk hung up on my callers or did not put calls through. They also blocked me from making outgoing calls and took about an hour to fix the situation. And this was after I called several times to ask for help. One member of staff does several jobs e.g concierge was also waiter, IT person, house keeping etc. My package did not have wifi but for the type of service they have wifi should be free. The concierge team was great for the most part and very helpful when it came to booking trips and tours. The front desk staff didn't seem to understand their job. The staff were quite rude as we sat in the 24/7 lounge and seemed to want us to leave so they could sleep. However I liked the location of the hotel. Was very close to Victoria Station and several tourist sites. The bathroom was tiny and had half a shower glass so water from the shower would fall onto the floor while showering. Bedding was musty and didnt seem like it had been washed in a while. Definitely too expensive and I will not be returning to the Grange in the forseeable future

By on Jan 6, 2013

4

delightful hotel

Couples

The Grange Rochester was nicely decorated, in excellent condition, conveniently located, with a very friendly and helpful staff. Although our room was not large, by London standards it was quite adequate. A bus line ran in front of the hotel, but it was also very easy to walk to many areas, including Buckingham Palace. The hotel is on the historic register, so they are not able to air condition, so I'm not sure what a summer visit would be like. We were there in October so there was no problem. Our only complaint was the price of breakfast in the hotel, if it's not included in your room rate, but there were many cafes nearby. I also was disappointed at the fee for wifi. All in all, I would highly recommend this hotel.

By on Oct 19, 2012

4

awesome location!

Singles

The staff was friendly. There was food on site. I could walk to the Thames or to Victoria Station in five minutes. The room was small, but the view outside my window was Westminster Cathedral and the bathroom was huge!

By on Aug 2, 2012

2

no a/c and the staff is not familiar with the area

GetawayWithFriends

The hotel is charming. It is in an old building with a lot of the older touches that make it very charming. However, there is no air conditioning. If you plan to stay in the summer you will likely regret it. The staff was not that familiar with the area the hotel is located and was not able to help with tourist activities. The room was clean and the hotel and a nice appearance. Be very careful about using the phone! A toll free call that lasted roughly 15 minutes cost roughly $130 (82 pounds sterling).

By on Jul 29, 2012

4

convenient location

Couples

The location was perfect, comfortable beds, helpful staff as far as helping you get around town

By on Dec 26, 2011

4

so so

Couples

Good location quick walk to Victoria Station. Rooms were average for their age. Bell staff were excellent, front desk staff medicore. No air conditioning in room which on a hot summer day could be a problem, there was a fan in closet. Great italian restaurant a couple of blocks away on way to station would highly recommend.

By on Sep 22, 2008