Lemon Grove Hilton Hotels

"The male manager on our check out date of 5/14/26 was very helpful and friendly. He happened to be at the front desk when we were checking out and was very pleasant. The lady who helped check us out was also very helpful. She assisted us with storing our luggage after the 11 AM check out time while we ate lunch at a restaurant next door. However, one of the front desk female staff was rude. When we came back in after our lunch to get our luggage, we asked to use the lobby restroom as we had already checked out and her tone was harsh as she told my husband that the restrooms are for guests only (which we were). Her colleague who checked us out was present and overheard the encounter and told her that we were guests and asked her to unlock the lobby restroom for us. She did this begrudgingly with a pout on her face. After she unlocked the men's restroom for my husband and the women's for me, we said thank you but she just walked off without saying anything with the same pout on her face. She may have been dealing with personal stuff that day but really she should have been friendlier and less rude."

"Everyone was super friendly "

"Staff was very nice and helpful!"