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Shilo Inn Suites Hotel - Killeen

3.5 out of 5.0

Recent guest reviews

Breakfast was great. The hotel is near a lot of retail stores as well as restaurants.

Was away from a lot of the traffic and close to where we were visiting.

My children and I had a wonderful stay at the hotel. The hotel is conveniently located about 10 minutes away from the GRK airport. Shopping areas are within 5-mile radius. The staff are nice and friendly. The rooms are comfortable. The amenities worked well. My only reservation is that the housekeeping folks kept providing us with one fewer towel. The television in the room needs to be changed from the old box TV to flat screen TV because other areas of the hotel were equipped with flat screen TV. Other than these, this is a good place to stay especially for families. My children loved the pool and hot tubs. They enjoyed the free breakfast spread, particularly, the map of Texas-shaped waffle. This is a perfect place for families.

First book at Quality Inn Temple TX. Was turned away at 2am because they changed their pet policy. We are Harvey evacuees. Called Orbitz and they stayed with us for over a hour until they found us 2 rooms at Shilo Hotel in Killeen. Walked in and front desk welcomed me by name. Wow! Wonderful rooms and service. Even waved pet fee and deposit! Orbitz picked up the tab! Thank you Elle!

The room was nice. There was mold in the air conditioner which triggered my allergies. There was a broken Spring in the left side of the bed. It Felt like I was sleeping in a hole. The dishes that were supplied in the kitchenette were stored dirty. We had to go buy dish soap and a sponge. My husband and I kept waking up with rashes on our arms and neck. We had no idea why when we returned home the rashes stopped. The barista was very nice. She was there every morning and would great you with a smile. One day there was an influx of customers for breakfast and the cook was busy talking to some customers. He yelled at her for not telling him the line needed to be replenished. I felt bad for her. She always does such a great job.

great hotel found last minute after a flight cancellation.

Clean rooms and a comfortable stay. Ill be back if I am in Killeen again.

The room was clean and comfortable. And the staff was very pleasant and accommodating.

Flight got delayed so as soon as we found out we called the hotel to tell them what was going on and to assure we would still have our room for the weekend. We were told that everything was fine, our room was still secured because we had already paid and that everything would be fine. We finally arrive to our room reservation being the cancelled!! The day shift personnel had not wrote down our situation or even bothered to tell the next staff members coming in. I was not happy at all and very disappointed with the lack of professional and courteous customer service.

The hotel is highly recommended and would chose this hotel over all others

The staff and service was awesome, very impressive.

Overall good value--only problems were with refrigerator smelling and shower did not work..

We were in Killeen for a funeral and were pleased to have a comfortable motel to stay and wind down in for 4 days. Kitty, the barista and Jill of all the breakfast buffet is a treasure! Needs and outdoor pool or one that isn't a sauna.

I had a great experience. I actually extended my stay here. I plan to repeat my visit to Killeen and I look forward another visit to the Shilo Inn in this city.

The staff is amazing and will actually carry on a conversation with you! I stay there every time while in town, I won't stay any where else. Very nice hotel, great breakfast and even the bar staff is awesome!

Close to airport. The pool, hot tub and exercise room were very nice. The staff let me check in a little early. It would be nice if the restaurant had longer hours during the day. Overall the value for the room and amenities was high.

This room was wonderful! It was clean, comfy, and peaceful!

It was a bargain and a great place to stay! The hotel has plenty of parking. A good location to local business and dining venues. The hot tub and pool was refreshing after a long and busy day. The resturant called Shiloh serve a tasteful burger.

Average hotel. Clean, friendly, but nothing extraordinary

The staff is fantastic. With our son at Hood we will be staying there a lot!!

3701 S W S Young Dr Killeen TX

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Killeen Mall, Shilo Inn Suites Hotel - Killeen is within 3 miles (5 km) of Vive Les Arts Theatre. This 3.5-star hotel has 160 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Killeen Civic and Conference Center is also 2.1 mi (3.4 km) from this Killeen hotel.


Dining

Free breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Shilo Inn Suites Hotel - Killeen's 160 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and desks are also available.


Property features

Guests of Shilo Inn Suites Hotel - Killeen have access to an indoor pool, a fitness center, and a sauna. There's free parking and a free airport shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Junior Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Shilo Inn Suites Hotel - Killeen

Everyone (7) Couples (21) Business (11) Family (18) Other (6) Friends (5)
4
Everyone

Breakfast was great. The hotel is near a lot of retail stores as well as restaurants.

By , from NC on Nov 10, 2017

4

nice hotel

Everyone

Was away from a lot of the traffic and close to where we were visiting.

By , from New York on Oct 25, 2017

4

nice hotel. close to airport and shopping.

Everyone

My children and I had a wonderful stay at the hotel. The hotel is conveniently located about 10 minutes away from the GRK airport. Shopping areas are within 5-mile radius. The staff are nice and friendly. The rooms are comfortable. The amenities worked well. My only reservation is that the housekeeping folks kept providing us with one fewer towel. The television in the room needs to be changed from the old box TV to flat screen TV because other areas of the hotel were equipped with flat screen TV. Other than these, this is a good place to stay especially for families. My children loved the pool and hot tubs. They enjoyed the free breakfast spread, particularly, the map of Texas-shaped waffle. This is a perfect place for families.

By , from New York on Sep 7, 2017

5

the best

Everyone

First book at Quality Inn Temple TX. Was turned away at 2am because they changed their pet policy. We are Harvey evacuees. Called Orbitz and they stayed with us for over a hour until they found us 2 rooms at Shilo Hotel in Killeen. Walked in and front desk welcomed me by name. Wow! Wonderful rooms and service. Even waved pet fee and deposit! Orbitz picked up the tab! Thank you Elle!

By , from Orange, Texas on Sep 2, 2017

3

2 week stay

Everyone

The room was nice. There was mold in the air conditioner which triggered my allergies. There was a broken Spring in the left side of the bed. It Felt like I was sleeping in a hole. The dishes that were supplied in the kitchenette were stored dirty. We had to go buy dish soap and a sponge. My husband and I kept waking up with rashes on our arms and neck. We had no idea why when we returned home the rashes stopped. The barista was very nice. She was there every morning and would great you with a smile. One day there was an influx of customers for breakfast and the cook was busy talking to some customers. He yelled at her for not telling him the line needed to be replenished. I felt bad for her. She always does such a great job.

By , from San Antonio on Apr 15, 2017

4
Everyone

great hotel found last minute after a flight cancellation.

By on Apr 12, 2017

5

awesome time

Everyone

Clean rooms and a comfortable stay. Ill be back if I am in Killeen again.

By on Mar 20, 2017

4

wonderful hospitality!

Families

The room was clean and comfortable. And the staff was very pleasant and accommodating.

By on Oct 8, 2015

2

not a delightful experience

Families

Flight got delayed so as soon as we found out we called the hotel to tell them what was going on and to assure we would still have our room for the weekend. We were told that everything was fine, our room was still secured because we had already paid and that everything would be fine. We finally arrive to our room reservation being the cancelled!! The day shift personnel had not wrote down our situation or even bothered to tell the next staff members coming in. I was not happy at all and very disappointed with the lack of professional and courteous customer service.

By on Sep 9, 2015

5

great place to stay while in killeen

Couples

The hotel is highly recommended and would chose this hotel over all others

By on Sep 7, 2015