Good place to stay while visiting family at the rate we got the room for. We stayed 8 nights. No amenities were open due to COVID-19.
Well we had no towels then we had a half roll of toilet paper. Then the shower handle fell off used hot water had to do it in intervals. Its a nice place but the room wasnt kept up as in the amenities.
The website indicated they served a continental breakfast but when i arrived i was informed they no longer do that. Also the only coffee served in the room was decaf. Had to go down to lobby for regular coffee. A little inconvenient. Other than this my stay was enjoyable, although I did not take advantage of the pool or gym.
There was no hot water during my stay at the hotel.
The friendliest of the staff was the best quality of this hotel. We had a lack of towels daily. Indoor pool was broke. Bathtub was clogged. Toilet broke. Ice machine did not work on our floor. The room overall wasn’t that clean.
No breakfast items available except to purchase in the restaurant
It was nice and clean and really friendly staff. Very helpful when I had questions.
A beautiful property with a great restaurant and amenities.
We never stayed due to a lizard being in my room. The card was charged twice and as of today hasn't been reversed
It was a very nice stay and very convenient having the restraunt on sitw
BEAUTIFUL ROOMS VERY CLEAN AND NICE STAFF WAS VERY NICE AND HELPFUL
I thought the staff was nice but the rooms needs an upgrade..
No complaints love the room but breakfast should be served for guests
Located within a mile (2 km) of Killeen Mall, Shilo Inn Suites Hotel - Killeen is within 3 miles (5 km) of Vive Les Arts Theatre. This 3.5-star hotel welcomes guests with 160 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
The 160 accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
Shilo Inn Suites Hotel - Killeen features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Good place to stay while visiting family at the rate we got the room for. We stayed 8 nights. No amenities were open due to COVID-19.
Well we had no towels then we had a half roll of toilet paper. Then the shower handle fell off used hot water had to do it in intervals. Its a nice place but the room wasnt kept up as in the amenities.
The website indicated they served a continental breakfast but when i arrived i was informed they no longer do that. Also the only coffee served in the room was decaf. Had to go down to lobby for regular coffee. A little inconvenient. Other than this my stay was enjoyable, although I did not take advantage of the pool or gym.
There was no hot water during my stay at the hotel.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thank you for your honest feedback! We are sorry to hear that parts of your stay were not so great. We will use this opportunity to make things right for the next time! Thank you for staying with us!