Great location - exceptional staff - clean and attractive lodging
We travel to Temple often to visit family, this is our go to Hotel and we have stayed many times. They currently have construction in the front causing you to have to walk a bit further, but not too bad. But the staff is always so very pleasant and the rooms are always clean!
The breakfast area was under construction and there was not a clear area to sit in for breakfast. I had to ask the front counter if I needed to seat myself. and a waitress never asked if I needed something to drink, I just had to request. The eating utensils were placed next to our table on another table rather than with the plates at the buffet. Everyone had to come by and grab a napkin and eating utensils right next to us eating.
Couldn’t be better, but I don’t like the idea of paying $12/person x 2 + tax + tip = $30 for breakfast. Given most other hotels offer free breakfast included in price, I will weigh this aspect in deciding which hotel to book next tine
excellent staff provided great service and advice on navigating the local freeways and traffic; they also have a very convenient and reasonably price buffet breakfast
Staff extremely friendly Room clean and comfortable
Great hotel excellent staff we were greeted by friendly staff and they are extremely hospitable
Clean, quiet and convenient! The staff was very friendly!
Room was nice but Breakfast was very disappointing
overall excellent thank you for an easy checkin clean room and relaxing atmosphere
Overall wonderful, love where it is located near mall and everything. But for the price breakfast should be included.
Our closet doors would not close, the Keurieg in the room did not work, and our television quite working twice and they had to sen up a technician to fix it before it stopped agin 20 minutes later.
Wonderfully helpful staff! Close to any shopping or food needs!
Our check-in was fast and easy. We got there around 1:00 and they were able to accommodate our early arrival. Their website mentioned some construction. While there were some signs, it was not a distraction. The indoor pool was a bonus, although it was a bit chilly. After 5 mins in however, you didn't notice. Overall a positive experience and I would stay there again if I'm ever in town.
Very nice. Breakfast is very good. Service is excellent.
The Hilton Garden Inn in Temple was pleasant and relaxing.
Very nice hotel with great made to order breakfast.
The resturant sevice was great. The breakfast service and food was fantastic. We had one hickup, no one ask to put a card on file in case of movie purchase or long distance phone calls, so while watching a movie the service was cancelled and the phones did not even allow us to call the service desk. It was pristine at all times and the people were very friendly, respectful and quite knowledgeable when servicing with drinks and food. Very classy. I would recommend the hotel to any one of my business contacts and friends and family. The pool room, with hot tub, the fitness room and the business room was well suited for their purposes and the technology was of very friendly user and high standards.
I HAD A WONDERFUL STAY AT THE TEMPLE HILTON GARDEN INN. THE STAFF ARE VERY WARM AND WILLING TO GO THE EXTRA MILE TO GIVE ASSISTANCE. I LEFT MY SMALL STEAMER AND CELL PHONE CHARGER IN THE ROOM, AND THEY HELD THEM FOR ME UNTIL I COULD RETURN TO RETRIEVE THEM. THEIR RESTAURANT IS TERRIFIC, ESPECIALLY THEIR BREAKFAST FEAST!!!! WILL CONTINUE TO USE THEM - ABSOLUTE BEST CHOICE IN THE AREA!!!!
Very dependable and consistent limited hotel. I will stay here again on my next trip.
Hilton Garden Inn Temple Medical Center is a short stroll from Neuroscience Institute and Temple Mall. This 3-star hotel has 133 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.
All 133 rooms feature sofa beds, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free newspapers, and free local calls are also standard.
Guests staying at Hilton Garden Inn Temple Medical Center enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Great location - exceptional staff - clean and attractive lodging
We travel to Temple often to visit family, this is our go to Hotel and we have stayed many times. They currently have construction in the front causing you to have to walk a bit further, but not too bad. But the staff is always so very pleasant and the rooms are always clean!
The breakfast area was under construction and there was not a clear area to sit in for breakfast. I had to ask the front counter if I needed to seat myself. and a waitress never asked if I needed something to drink, I just had to request. The eating utensils were placed next to our table on another table rather than with the plates at the buffet. Everyone had to come by and grab a napkin and eating utensils right next to us eating.
Thank you for rating us with a great rating, though you had issues with our breakfast. Please know this is not the standard and we are so sorry we failed you. Please also know this will be addressed and you can assure that if you have the need to return, you will not have to experience the same issues again. We hold ourselves accountable to providing service that exceeds expectations and we are so sorry we didn't provide this. Thank you so much for bringing this to our attention so that we can correct before anyone else has to experience this. If there is anything we can do to make this right by you, please let us know.
Couldn’t be better, but I don’t like the idea of paying $12/person x 2 + tax + tip = $30 for breakfast. Given most other hotels offer free breakfast included in price, I will weigh this aspect in deciding which hotel to book next tine
Eruc, While everything was great it seems that we failed to share with you at check in that our breakfast is not the "normal complimentary" breakfast. While many hotel chains (some Hilton as well) offer complimentary breakfast it is often not comparable to what we offer. A full hot cooked to order, all you can eat Breakfast Buffet for $10.95 per person. This as well includes all of your beverages and as many refills as you can handle! A Chef ready to cook whatever your heart desires and a stellar customer service skilled server (not a "breakfast attendant" that you see at most complimentary breakfast). You know the old saying, you get what you pay for. We are confident that if you give our breakfast a try you will not be disappointed...we are known for the BEST BACON in town! And we all know how important BACON is to a great breakfast! We do hope to see you again soon!
excellent staff provided great service and advice on navigating the local freeways and traffic; they also have a very convenient and reasonably price buffet breakfast
Arnie, Thank you so much for your review! We are so glad you were pleased with your stay and hope to see you again in the future!
Staff extremely friendly Room clean and comfortable
Great hotel excellent staff we were greeted by friendly staff and they are extremely hospitable
Clean, quiet and convenient! The staff was very friendly!
Room was nice but Breakfast was very disappointing
overall excellent thank you for an easy checkin clean room and relaxing atmosphere
Thank you so much for the great review!