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Recent guest reviews

Front desk guy didn’t seem to know what he was doing. Lady who came to help him REEKED of smoke. Charged my regular card initially even after telling them it was an Orbitz reservation. Claimed it would come off. I’m sure I’ll have to call. Hotel didn’t look like it had been upgraded in 20+ years. Now I know why I never stay at IHG properties. They give franchises to anybody apparently.

When we arrived the clerk could not find our reservation. Finally he found it and gave us our keys. We entered the room and someone was in our room. Quiet a shock at 1 am. for us and the people who had the room.

Clean and excellent counter staff. No pool:( no pool

The room was marked as Non Smoking but definitely was not. When I mentioned it to the front desk she said we still have 8 rooms that have not been converted and that was one of them. It smelled terrible!!

Definitely got bed bugs from my stay at your hotel. My boyfriend and I are both covered in bites. Unbelievable.

No one came to clean the room. Neighbors on one side woke me at 5am with loud talk and laughing. Neighbors on other side woke me up at 8am with television. It's not really a suite without a living room. Having a kitchen doesn't make it a suite. I would not stay at another Candlewood, nor would I recommend it to anyone.

Hotel staff was very friendly and seemed more like staff you would find in a 4 star hotel. Everything was clean, except for a small spot on one of the bed sheets. Everything else was clean and in great condition. Water pressure in the shower was a little low, but still manageable. Room has a stove top, full size fridge, sink, cabinets, dish washer, utensils, cookware, and dishware, as well as dishwasher detergent. Great stay overall

The staff was very friendly. The kitChen with utensils made it easy to prepare food.

This is my choice of hotel chains due to the suites that they provide. This location is close to KCI which makes it convenient for those early morning flights. The hotel staff were all very friendly and accommodating. The room is what I expected with no issues. Highly recommend this hotel.

Stay to catch early flight out and late flight back 2 days later. Airport shuttle worked well even at 10:15 PM

Nice place, Pleasant staff and very convenient location. Will stay her again.

My husband and myself went to see our family and watch the Kansas City Royals baseball game. The Candlewood Suites made our stay just awesome. They have all the amenities of home and the staff is incredibly helpful. Loved it.

I did not think it was appropriate to have your pre teen children hanging out laying on the couches in the lobby watching TV at 4:30 in the morning. Nor do I find it appropriate to tell me that the next time I do not put myself on the shuttle list I will not be given a ride when in fact we told the prior staff we would need a ride on the first shuttle.

Nw Ambassador Dr Kansas City MO

Hotel highlights

  • Close to Harley-Davidson Factory
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 1.2 mi (1.9 km) from Harley-Davidson Factory, Candlewood Suites Kansas City Airport is within a 10-minute drive of other popular attractions like Zona Rosa Shopping Mall. This 88-room hotel has a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

All 88 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Kansas City Airport enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 Queen Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub)

1 Queen Bed | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Candlewood Suites Kansas City Airport

Everyone (7) Couples (2) Business (2) Family (3)
2
Business Business

Front desk guy didn’t seem to know what he was doing. Lady who came to help him REEKED of smoke. Charged my regular card initially even after telling them it was an Orbitz reservation. Claimed it would come off. I’m sure I’ll have to call. Hotel didn’t look like it had been upgraded in 20+ years. Now I know why I never stay at IHG properties. They give franchises to anybody apparently.

By on Jan 18, 2020

Review comment responded on Feb 13, 2020

Dear Anonymous, We are sorry to hear your stay with us did not meet your expectations. We will use your review as a learning tool for our staff. We hope you give us another chance by staying with us again to show you that your experience is not the standard one. Front Desk

1
Family Family

When we arrived the clerk could not find our reservation. Finally he found it and gave us our keys. We entered the room and someone was in our room. Quiet a shock at 1 am. for us and the people who had the room.

By on Sep 18, 2019

Review comment responded on Oct 5, 2019

Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites KANSAS CITY AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly

5
Partner Couples

Clean and excellent counter staff. No pool:( no pool

By on Sep 5, 2019

Review comment responded on Sep 20, 2019

Thank you for staying at our Candlewood Suites.We will share the comments with our staff.

5
Everyone

By on Aug 30, 2019

Review comment responded on Oct 5, 2019

Thank you for choosing our Candlewood Suites!!

2
Everyone

The room was marked as Non Smoking but definitely was not. When I mentioned it to the front desk she said we still have 8 rooms that have not been converted and that was one of them. It smelled terrible!!

By on May 20, 2018

2

not bad, except for the bedbugs

Everyone

Definitely got bed bugs from my stay at your hotel. My boyfriend and I are both covered in bites. Unbelievable.

By on Jun 5, 2017

2

disappointing

Everyone

No one came to clean the room. Neighbors on one side woke me at 5am with loud talk and laughing. Neighbors on other side woke me up at 8am with television. It's not really a suite without a living room. Having a kitchen doesn't make it a suite. I would not stay at another Candlewood, nor would I recommend it to anyone.

By on Jun 5, 2017

4

very nice for a 2 star hotel

Everyone

Hotel staff was very friendly and seemed more like staff you would find in a 4 star hotel. Everything was clean, except for a small spot on one of the bed sheets. Everything else was clean and in great condition. Water pressure in the shower was a little low, but still manageable. Room has a stove top, full size fridge, sink, cabinets, dish washer, utensils, cookware, and dishware, as well as dishwasher detergent. Great stay overall

By on Jan 9, 2017

5

nice hotel close to the airport.

Everyone

The staff was very friendly. The kitChen with utensils made it easy to prepare food.

By , from Greenville, NC on Dec 19, 2016

4

nice clean hotel near the airport

Everyone

This is my choice of hotel chains due to the suites that they provide. This location is close to KCI which makes it convenient for those early morning flights. The hotel staff were all very friendly and accommodating. The room is what I expected with no issues. Highly recommend this hotel.

By on Nov 10, 2016

Review comment responded on Nov 15, 2016

Valued guest, Thank you for taking the time to do a review on the hotel. We will pass along your kind words to the staff.

Candlewood Suites Kansas City Airport

11110 Nw Ambassador Dr, Kansas City, MO 64153
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