Candlewood Suites Kansas City Airport2.5 out of 5.0
Recent guest reviews
Booked hotel with IHG redemption points. Typical park and fly airport hotel. The thing that sets it apart is the excellent customer service. I was greeted by desk clerk Jennifer. She was knowledgeable, friendly and totally professional. The manager at check out was excellent also. Felt more like a family motel than almost anyplace I have stayed before.
Did not have musty or mildew odors. Very clean. Comfortable bed with nice soft linens. Fluffy towels. Kitchenette area very nice/clean, well supplied with utensils, dishes, paper goods. Wifi quick connection. AC worked well. Nice shower. TV worked without issue. Staff very friendly, courteous, professional. "Store" well stocked. Trash cans very small. Needs brighter lightbulbs. No pool. Not geared for kids. No usb outlets. Did not experience any parking problems and it was a fully booked hotel (eclipse weekend). Restaurants and shopping nearby but not walking distance.
Ok I know what to expect at candlewood suites. The parking at this location is horrible. I arrived late and there were no signs or directions to an "over flow" lot which I would imagine has to be used nightly. It's located behind another hotel. I would never guess that as they aren't in the same family. I called the hotel to ask what to do and got directions but it was dark and a bit scary over there. I was told someone would walk me over but they got busy so no one showed. I asked to have a manager call me the next day to discuss and stopped at the desk in the morning to ask again and leave my mobile number. I did not get a call or an email. All I wanted to discuss was signage for additional parking. As a spire elite member I will make note and not stay at this location again. Safety safety safety is what I look for most.
Considering that you get what you pay for, this hotel is not a bargain. This is a bargain hotel meaning that towel service and room turn down are weekly. That also means you empty your own trash. It does come with a kitchenette, so thats nice. The recliner in my room was broken and the upholstery was completely destroyed. The front desk attendant advised that this was the norm in all rooms. The front desk ("24/7") was frequently unattended and calls went unanswered. Bottom line, this hotel should charge less or pay employees to be attentive. Likewise, I'd suggest a neighboring hotel comfort inn.
Unfortunately, I cannot recommend this hotel. I stayed recently for one night after a flight into KC and before I got my rental car the next day. My flight was late and when I called about the shuttle, I was told the shuttle had stopped running for the day. The person I talked to told me to "Take Uber." The check in was harried and rushed. The room had a musty smell. The furniture was old and worn. There are many options for hotels in this are of KC and I would suggest checking other options before renting at this property.
We are here now and we're loving this place! Awesome staff, clean comfortable room, two miles from the airport (with shuttle available), and you can't beat the price. Did I mention it is CLEAN and the bed is super comfortable? This will definitely be our "go to" hotel for our future pre-flight stays!
This is a GREAT place to stay in MCI. Close to job (Airport) and numerous places to eat or shop. Not to mention the Harley plant is VERY close. The Zona Rosa is very near by as well. Nice rooms that have kitchens.
This hotel needs new furnishings in their rooms. The chairs were worn to the padding, however, it was very clean. My biggest complaint was finding a housekeeper asleep on a couch in the lobby the afternoon of check in. Very unprofessional! I did report it the next morning to the front desk, and she seemed appalled and promised to talk about it to the GM, however, there was someone at the front desk who knew she was sleeping at that time I saw it. Lots of dogs in the rooms but in general the lobby area was very clean and well appointed.
This particular Candlewood was average. The rooms were clean and the bed was comfortable. The only downside was that the bathroom has no counter space, was not well lit and it had a straight shower curtain bar which limits shower space. I think this is the first hotel I have stayed at in years that didn't have the curved shower curtain bar.
Nice hotel, nice front desk atención continental breakfast a god place for a quick stop, nearby the airport and easy access, some god restaurants in the vicinity easy parking and car return not sure if they have pool late checking and early check out.
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
- 24-hour fitness center
Candlewood Suites Kansas City Airport is located 1.2 mi (1.9 km) from Harley-Davidson Factory and within a 10-minute drive of Zona Rosa. This 88-room aparthotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Sprint Center and Worlds of Fun are also within a 30-minute drive.
All 88 air-conditioned apartments feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find cable TV and stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Candlewood Suites Kansas City Airport features a 24-hour fitness center, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 75 reviews