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MainStay Suites Joliet I-55

2.5 star property
Suburban hotel with a 24-hour front desk and an indoor pool

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Place, Harrah's Casino
    ‪13 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Joliet

Within a short walk of Westfield Louis Joliet Shopping Mall, MainStay Suites Joliet I-55 is within a mile (2 km) of Cinemark Louis Joliet Mall. This 60-room hotel has an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Louis Joliet Shopping Mall - 8 min walk - 0.5 miles
  • Harrah's Casino - 13 min drive - 6.2 miles
  • Rialto Square Theater - 13 min drive - 6.2 miles
  • Hollywood Casino Joliet - 14 min drive - 11.7 miles
  • Route 66 Raceway - 20 min drive - 12.0 miles

Getting around

  • Joliet Gateway Center - 12 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk

About this property

MainStay Suites Joliet I-55

Suburban hotel with a 24-hour front desk and an indoor pool
At MainStay Suites Joliet I-55, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

Frequently asked questions

Is a free cancellation option available at MainStay Suites Joliet I-55?

MainStay Suites Joliet I-55 offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see around MainStay Suites Joliet I-55?

This hotel is located in Joliet, a short 11-minute walk from Westfield Louis Joliet Shopping Mall and also 16 minutes on foot from Cinemark Louis Joliet Mall. You'll also find Mistwood Golf Club and Northpoint within a short drive.

Is parking available on site at MainStay Suites Joliet I-55?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does MainStay Suites Joliet I-55 feature a casino at the property?

No, MainStay Suites Joliet I-55 doesn't have a casino.

Will I find an indoor pool at MainStay Suites Joliet I-55?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at MainStay Suites Joliet I-55?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour front desk plus some guestrooms include kitchens.

Does MainStay Suites Joliet I-55 have a hot tub?

Yes, this hotel has a spa tub.

Does MainStay Suites Joliet I-55 have a restaurant that serves breakfast?

No, MainStay Suites Joliet I-55 doesn't have a restaurant that serves breakfast.

Will MainStay Suites Joliet I-55 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at MainStay Suites Joliet I-55 for a fee of USD 30 per pet, per week. A deposit of USD 33.90 per week is collected.

Does MainStay Suites Joliet I-55 have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from MainStay Suites Joliet I-55?

The closest major airport to MainStay Suites Joliet I-55 is Chicago, IL (DPA-Dupage), which is 26.6 mi away (41 minutes by car). Another top airport is Chicago Midway Airport (MDW), which is located 29.9 mi away (36-minute drive).

Can I book a room with a balcony at MainStay Suites Joliet I-55?

No, there aren't any guestrooms with balconies at MainStay Suites Joliet I-55.

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 639 reviews
Rating 8 - Good. 194 out of 639 reviews
Rating 6 - Okay. 87 out of 639 reviews
Rating 4 - Poor. 50 out of 639 reviews
Rating 2 - Terrible. 56 out of 639 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LAWRENCE

Stayed 2 nights in Aug 2025

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Horrible smell

When i walked into the room, it STUNK of sweaty socks. The smell was so pungent i had to go and buy a scented candle to mask the smell. The bed was super comfy but the bathroom was TINY.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere eles

Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and cozy we are very happy with our

Stayed 7 nights in Jul 2025

2/10 Terrible

david

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Xavier

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice suite

Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

6/10 Okay

Ivonne

Check out it was by 12 and they start
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

Bad day at the main stay

Room ceiling was leaking air conditioner didnt blow well ..n made noisies all night ...like a motor was bout to drop out ...lady at front desk didnt give a rats ass ..all she cared about was smoking her cigarettes...terrible service ...
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not to Shabby

Our Shower didn’t work, but they were very nice and accommodating and let us shower in another room. Pool & Hot Tub were Great! Was awesome to be able to cook for my family instead of eatting out! Front desk evening lady was Amazing! Would def stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the place my husband my son and I we're very happy with everything even the manager Victor was very good to us when my refrigerator door wouldn't shut Victor himself came up to my room to fix it they're amazing here pvery clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rooms looked like they made an attempt to update … but pretty poor attempt.. 4 night stay without housekeeping is not a good look … had to exchange towels at front desk.
Stayed 4 nights in Jul 2025

4/10 Poor

Iliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor circulation, the smell of old trash and pets in the hallways. Bathroom fan didn't work when it did very loud. If its a bed you need You get what you pay for.
Stayed 3 nights in Jun 2025

2/10 Terrible

tanveer

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
beats sleeping in your car.
Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Traveled with family
Disliked: Property conditions & facilities, room comfort

Very hot room.

The air conditioner was blowing air, but it never cooled down. It was so hot. The hallways and reception area was also very hot. The toilet was loose on the floor so it would move around. Otherwise everything else was ok for the price.
Stayed 3 nights in Jun 2025

4/10 Poor

Natalie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
Stayed 2 nights in Jun 2025

6/10 Okay

Emily

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Stayed 1 night in Jun 2025

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