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MainStay Suites Joliet I-55

2.5 star property
Suburban hotel with a 24-hour front desk and an indoor pool

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Fitness facility
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Place, Harrah's Casino
    ‪13 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Joliet

Within a short walk of Westfield Louis Joliet Shopping Mall, MainStay Suites Joliet I-55 is within a mile (2 km) of Cinemark Louis Joliet Mall. This 60-room hotel has an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Louis Joliet Shopping Mall - 8 min walk - 0.5 miles
  • Harrah's Casino - 13 min drive - 6.2 miles
  • Rialto Square Theater - 13 min drive - 6.2 miles
  • Hollywood Casino Joliet - 14 min drive - 11.7 miles
  • Route 66 Raceway - 20 min drive - 12.4 miles

Getting around

  • Joliet Gateway Center - 12 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk

About this property

MainStay Suites Joliet I-55

Suburban hotel with a 24-hour front desk and an indoor pool
At MainStay Suites Joliet I-55, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site.

Similar properties

Exterior
Wingate by Wyndham - Joliet
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.4 out of 10, Very Good, 1,007 reviews
$81 nightly
The price is $94
Dec 29 - Dec 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

Frequently asked questions

Is a free cancellation option available at MainStay Suites Joliet I-55?

MainStay Suites Joliet I-55 offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see around MainStay Suites Joliet I-55?

This hotel is located in Joliet, a short 11-minute walk from Westfield Louis Joliet Shopping Mall and also 16 minutes on foot from Cinemark Louis Joliet Mall. You'll also find Mistwood Golf Club and Vintage Harvest Park within a short drive.

Is there parking available at MainStay Suites Joliet I-55?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does MainStay Suites Joliet I-55 feature a casino at the property?

No, MainStay Suites Joliet I-55 doesn't have a casino.

Will I find an indoor pool at MainStay Suites Joliet I-55?

Yes, this hotel has an indoor pool along with a hot tub.

Is MainStay Suites Joliet I-55 good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour front desk plus some guestrooms include kitchens.

Are there hot tubs at MainStay Suites Joliet I-55?

Yes, guests can enjoy a spa tub at this hotel.

Does MainStay Suites Joliet I-55 have a restaurant that serves breakfast?

No, MainStay Suites Joliet I-55 doesn't have a restaurant that serves breakfast.

Will MainStay Suites Joliet I-55 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at MainStay Suites Joliet I-55 for a fee of USD 30 per pet, per week. A deposit of USD 33.90 per week is collected.

Does MainStay Suites Joliet I-55 have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from MainStay Suites Joliet I-55?

The closest major airport to MainStay Suites Joliet I-55 is Chicago, IL (DPA-Dupage), which is 26.6 mi away (41 minutes by car). Another top airport is Chicago Midway Airport (MDW), which is located 29.9 mi away (36-minute drive).

Can I book a room with a balcony at MainStay Suites Joliet I-55?

No, you won't find guestrooms with balconies at MainStay Suites Joliet I-55.

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 644 reviews
Rating 8 - Good. 196 out of 644 reviews
Rating 6 - Okay. 88 out of 644 reviews
Rating 4 - Poor. 51 out of 644 reviews
Rating 2 - Terrible. 57 out of 644 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jaydin

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Sep 2025

2/10 Terrible

Quila

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting
Stayed 2 nights in Sep 2025

10/10 Excellent

chad, Plainfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Aug 21–Aug 31, 2025, and it was by far the worst hotel experience I’ve ever had. • Room conditions: When I checked in, the toilet was broken, there was no screen in the window (a huge safety hazard), and the walls and curtains were filthy. The sink smelled like rotting food and there was even a mustard packet and cigar in it. The A/C leaked under the bed, and several outlets didn’t work. • Safety concerns: On six separate mornings, maintenance staff tried to enter our room while we were inside—even attempting to use a key! There was also an unannounced “city inspection” where four men entered our room unexpectedly. Across the 10 days, 24 different staff members came into our room. It was extremely unsettling, especially as a woman. • Noise & disturbances: Loud parties outside until 2:30 AM, guests screaming in the hallways, and housekeeping waking us up at 8 AM on checkout day despite a “Do Not Disturb” sign. • Unprofessional staff: When I called for towels, I was told “you can come get them” and hung up on. When I called to speak to the manager, the front desk admitted they “knew exactly” what I was talking about with staff entering rooms—so this seems to be a known issue. This stay was unsafe, unsanitary, and unacceptable, and I would not recommend this hotel to anyone.
Stayed 10 nights in Aug 2025

4/10 Poor

Marissa

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
Stayed 1 night in Aug 2025

10/10 Excellent

LAWRENCE

Stayed 2 nights in Aug 2025

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Horrible smell

When i walked into the room, it STUNK of sweaty socks. The smell was so pungent i had to go and buy a scented candle to mask the smell. The bed was super comfy but the bathroom was TINY.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere eles

Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and cozy we are very happy with our

Stayed 7 nights in Jul 2025

2/10 Terrible

david

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Xavier

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice suite

Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

6/10 Okay

Ivonne

Check out it was by 12 and they start
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

Bad day at the main stay

Room ceiling was leaking air conditioner didnt blow well ..n made noisies all night ...like a motor was bout to drop out ...lady at front desk didnt give a rats ass ..all she cared about was smoking her cigarettes...terrible service ...
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not to Shabby

Our Shower didn’t work, but they were very nice and accommodating and let us shower in another room. Pool & Hot Tub were Great! Was awesome to be able to cook for my family instead of eatting out! Front desk evening lady was Amazing! Would def stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the place my husband my son and I we're very happy with everything even the manager Victor was very good to us when my refrigerator door wouldn't shut Victor himself came up to my room to fix it they're amazing here pvery clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rooms looked like they made an attempt to update … but pretty poor attempt.. 4 night stay without housekeeping is not a good look … had to exchange towels at front desk.
Stayed 4 nights in Jul 2025

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