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FairBridge Inn Express

1.5 out of 5.0

Recent guest reviews

It was a comfortable stay for the price. I beleive thay the Front desk clerk should smile more often and greet customers with a smile

The room was just a few feet off a busy main street so peace and quiet was nonexistent. The bed was tiny, and there was no iron or ironing board. The room had several repairs that were obviously done by someone with no experience. The caulk around the tub was also moldy.

The mangement was nice and it was a cheap stay. I do have to change rooms because someone had smoked in my non smoking room.

I reserved a non-smoking room, but discovered it had been smoked in. The management was nice and moved me to another non-smoking room which was fine. It was just a cheap room and served my purpose.

A noisy part of town. The walls are thin and lets in conversation/highway traffic/sirens easily. The neighborhood is not great. The drive-thru window to check out at 6 a.m. was wonderful to use since they are worried about being robbed during the night and early morning; hence locking the door to the lobby. The lobby does not look like the picture at all and is run-down. You have to hold the handle to the toilet down to get it to completely flush. The shower and bathtub need new caulk since all the current caulk is black from not being cleaned well. There are no fitted sheets for the bed, rather a sheet pulled tightly over the mattress. Bring your own pillow. The lights are very dim in the room in general, but was nice when I had to wake up at 5 in the morning and did not want bright lights in my face. There is no alarm clock in the room. No one can leave a message or voicemail for your room. Cell phone reception is fine if you have AT&T, but T-mobile does not work so well in the room. I left my cell phone charger in the room by accident when I left. I called the hotel and the cleaning person found it in my room still plugged into the wall. They did not call me, I called them when I returned home and realized I did not pack it. When I spoke to the hotel desk clerk I was told since I left it there, it is now hotel property and can not be shipped to me. That is hotel policy. I am truly upset they will not work with me on this issue. I give this place two huge thumbs down and will not recommend this to anyone who has any sense of what a hotel/motel should be and act professionally.

Even though this was among the cheapest choices, it was not worth the price. The shower didn't work, there were bare light bulbs in the ceiling fixture, and the high-speed internet connection didn't work. As someone said of a similar facility, it's too expensive for a "sleep only" facility, and too run down for a full service facility. The "free continental breakfast" was a joke.

2659 N Highland Ave Jackson TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

FairBridge Inn Express is located within a few miles (5 km) of Old Hickory Mall and Casey Jones Village. This 49-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. West Tennessee Healthcare Sportsplex is also nearby.


Dining

Free continental breakfast is included with your stay.


Rooms

All of FairBridge Inn Express's 49 rooms are recently renovated and have an array of amenities, including microwaves, espresso makers, and free newspapers. Guests can expect 42-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Free local calls and desks are also standard.


Property features

FairBridge Inn Express features free WiFi in public areas, a conference center, and a business center. There's free parking if you drive. Dry cleaning/laundry services make packing light an option. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room, Non Smoking

Full 1 | Sleeps 3

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 64 reviews