the pool area could be cleaner as well as the emergency stairs.
Excellent
Facility is updated and very pleasant from the moment you walk in. Room was clean and very comfortable. My only "odd" experience was at the bar/bistro where there was only one employee working, who frequently went on smoke breaks and hardly around, and kept rolling her eyes every time we asked for something, but she was actually pleasant.
The staffs were great and friendly, breakfast was great with pre-bagged food due to covid. The room is pretty clean and comfy.
The property seemed fairly new and clean. We only stayed the night so we were not able to really explore the pool or outdoor areas.
We checkin late we were visiting six flags, I was surprised with room not as clean as we expected we visited wrentham springhill suite by Marriott last week of may 2021. I can't stop comparing we've experience there and to last sat and Sunday experience in Fairfield inn by Marriott Checking in the woman who check us in didn't even look at me just say ' how can I help you? While staring at the monitor' Didn't even lead us where the elevator is. I purchased like $28 something dollars for credit food that we didn't even use. When we came in the room the bed is not even properly cleaned it seemed pillows just throw in the bed. No garbage bags in the bedroom we have to use the bathroom trash and we used our own bags for trash. Glass I'm the mirror not even properly cleaned. I was disappointed. It's like guest are not welcomed. I understand people are visiting all over the states but it should be welcoming. I just really had to compare the experience we had with wrentham and Fairfield both marriott. Expensive yeah the rate is too much.. I guess business no hospitality any more. Thank you
Clean, quiet, comfortable. Recently renovated.
Very clean, nicely appointed room. Very friendly staff
The area and the staff was informative and clear on what the hotel had to offer
Friendly staff& clean rooms easy access to highway
Very good, modern facilities, great price, due to covid breakfast needs to be picked up at the front desk. Definitely recommend!
Located in Sherwood Manor, Fairfield Inn & Suites by Marriott Springfield Enfield is 2 mi (3.2 km) from Saint Francis Care and within a 10-minute drive of Westfield River. This 172-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM. This hotel is home to a bistro and a bar/lounge.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Springfield Enfield features a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
the pool area could be cleaner as well as the emergency stairs.
Excellent
Facility is updated and very pleasant from the moment you walk in. Room was clean and very comfortable. My only "odd" experience was at the bar/bistro where there was only one employee working, who frequently went on smoke breaks and hardly around, and kept rolling her eyes every time we asked for something, but she was actually pleasant.
Hi! thank you for your feedback! We hope to see you again soon!
The staffs were great and friendly, breakfast was great with pre-bagged food due to covid. The room is pretty clean and comfy.
I am glad you enjoyed your stay! We hope to see you again soon!
The property seemed fairly new and clean. We only stayed the night so we were not able to really explore the pool or outdoor areas.
We are glad you enjoyed your stay! please come back soon so you can explore all we have to offer.
We checkin late we were visiting six flags, I was surprised with room not as clean as we expected we visited wrentham springhill suite by Marriott last week of may 2021. I can't stop comparing we've experience there and to last sat and Sunday experience in Fairfield inn by Marriott Checking in the woman who check us in didn't even look at me just say ' how can I help you? While staring at the monitor' Didn't even lead us where the elevator is. I purchased like $28 something dollars for credit food that we didn't even use. When we came in the room the bed is not even properly cleaned it seemed pillows just throw in the bed. No garbage bags in the bedroom we have to use the bathroom trash and we used our own bags for trash. Glass I'm the mirror not even properly cleaned. I was disappointed. It's like guest are not welcomed. I understand people are visiting all over the states but it should be welcoming. I just really had to compare the experience we had with wrentham and Fairfield both marriott. Expensive yeah the rate is too much.. I guess business no hospitality any more. Thank you
I am sorry you are were not happy with your stay. Thank you for such a detailed review, I will be sure to share this with my team to fix the issues they addressed.
Clean, quiet, comfortable. Recently renovated.
Glad you enjoyed your stay! We hope to see you again soon!
Thank you for staying with us