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Merveille Hakone Gora

Property class: 3.5

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Photo gallery for Merveille Hakone Gora

A modern lounge area with a sectional sofa, round coffee table, and a bar area with shelves of bottles.
A modern dining area with long tables and cushioned seating, large windows offering a view of a mountainous landscape.
A modern reception area with a reception desk, seating area, and a plant centerpiece.
A modern bathroom with a large bathtub, two wicker chairs, and a view of a mountainous landscape.
A modern building with multiple balconies and a stone facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1300-70 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪17 min walk‬

Room options

View all photos for Standard Room

A modern hotel room with two beds, a wooden desk, and a large window providing a view of the outdoors.

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Room

A traditional Japanese room with tatami flooring, a low table with cushions, a sliding door, and a TV on a cabinet.

Japanese Style Room

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Double Room with Private Open Air Bath

A hotel room with a bed, a desk, a chair, a TV, and a bathroom visible in the background.

Double Room with Private Open Air Bath

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Private Open Air Bath

A hotel room with two beds, a desk, a chair, a lamp, and a view of the outdoors.

Twin Room with Private Open Air Bath

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Private Open Air Bath

A compact hotel room with bunk beds, a sofa, a small table, and a window with a view of mountains.

Deluxe Room with Private Open Air Bath

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Western-style twin room 2 persons / 30 square me

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Western-style twin room 2 persons / 30 square me

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with open-air bath Suite room/78 square mete

A hotel room with two beds, a desk, a chair, and a large window with a view.

Room with open-air bath Suite room/78 square mete

  • Sleeps 6

View all photos for Room with open-air bath Twin room/38 square meter

A hotel room with two beds, a desk, a chair, a window with a view, and a ceiling with recessed lighting.

Room with open-air bath Twin room/38 square meter

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hakone

Located in Gora, Merveille Hakone Gora is adjacent to Hakone Gora Park and within a 15-minute walk of popular sights like Hakone Open Air Museum. This 55-room, 3.5-star ryokan welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 1 min walk - 0.1 miles
  • Hakuundo Chaen - 1 min walk - 0.1 miles
  • Hakone Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 17 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 2 min drive
  • Hakone Gora Station - 6 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬17 min walk
  • ‪CAFE Ryusenkei - ‬12 min walk
  • ‪鮨・天麩羅 風月 - ‬4 min walk

About this property

Merveille Hakone Gora

Guests staying at Merveille Hakone Gora enjoy a full-service spa, free WiFi in public areas, and a vending machine. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hot springs ryokan also has a water dispenser.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Electric kettles, safes, and free tea bags/instant coffee are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping (for a fee)

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Elevator

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Children ages 3-11 booked in rate plans that include meals receive children's menu meals. Children ages 0-2 booked in rate plans that include meals receive infant meals.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Merveille Hakone Gora Ryokan
Merveille Hakone Gora Hakone
Merveille Hakone Gora Ryokan Hakone

Frequently asked questions

Is free cancellation available at Merveille Hakone Gora?

Merveille Hakone Gora offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Merveille Hakone Gora?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Merveille Hakone Gora on Sep 30, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Merveille Hakone Gora?

This ryokan is situated in Gora within a short 1-minute walk of Hakone Gora Park and also 13 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Is there a spa available at Merveille Hakone Gora?

There is a full-service spa available for guests to enjoy and services include hot springs and massages.

Does Merveille Hakone Gora feature a casino on the premises?

No, Merveille Hakone Gora doesn't have a casino.

Is there an indoor pool at Merveille Hakone Gora?

No, there is no indoor pool at this ryokan.

Does Merveille Hakone Gora have a restaurant that serves breakfast?

Merveille Hakone Gora offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Does Merveille Hakone Gora allow pets to stay for free?

No, pets aren't allowed at Merveille Hakone Gora.

Merveille Hakone Gora Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
onsen is clean which is nice, room was huge and has a TV which is great, and the tea bar is amazing. it is free and they have a huge selection where you can make your own tea. they have a lot of free parking, and they are right next to daily yamazaki and a pretty garden you must see.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Slightly older place but great overall just a bit dirty cause of the humidity
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Location and facilities were tip top. Staff was nice but we had a lot of confusion because we did not speak Japanese. Things like the shuttle bus and baggage delivery service options and the breakfast were hard for novice Americans to navigate. For a Japanese speaker, I think it would be very very nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Easy check in and check out. Very helpful staff to hold our luggage at the counter before check in and after checkout.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I wish they had a double bed in the deluxe room for that price.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful. It is the dirtiest place I’ve been in all of Japan. Staff was even worse. No one would help us check in. You have to use a tablet that times out after you enter the info. It was truly horrible. Took 30 min to check in. Why are we replacing humans with tablets? It doesn’t work and is so impersonal. The room was gross and Old. Needs updating. Bathroom is small and dark. Boards on the patio are molded and deteriorated. Plain terrible. Way way way overpriced.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a private mineral hot water bathtub on my outside deck- there was a screen to ensure privacy but still a view of the trees and forest. It was very soothing-and very enjoyable. We travelled to Hakone from Tokyo on the Romance train (not really romantic so not sure where the name comes from but is a nice train) and took advantage of the luggage delivery system once in Hakone station to allow us to just start or sight seeing day. Hakone is a beautiful area- wish I had stayed for more than one night. The restaurants here shut down EARLY- like 8 pm so plan accordingly and if possible, make a reservation.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食後のフリーティータイムスペースでくつろげて大変良かったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
スタッフを会う機会があまりないです。 到着してタブレット端末でチェックインするし、QRコードを読み込んで施設案内など自ら確認するし、食事のチケットもらう時位説明聞きました。口コミをみて夕食に期待してましたが、私の場合は広告の写真みたいな料理ではなかったんで、ちょんと残念でした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig og hyggelig onsen hotel i smukke omgivelser.

Dejligt sted i smukke omgivelser. Sødt og hjælpsomt personale. Dejlig japanske aften meny (voksen venligt). Skøn Onsen !
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

温泉、食事共に良かったです。

子供が小さいので、露天風呂付きのお部屋に宿泊しました。部屋もお風呂も綺麗で、露天風呂はロールカーテンなどで外部からの視線をカットできました。 食事がとても美味しかったです。様々なお魚の料理をいただくことができて、とても満足です。飲み物はアルコールとソフトドリンクが飲み放題でした。アルコールはビールやワインなど複数ありました。 スタッフが外国の方が多く、少し説明が聞き取りにくい部分もありましたが、親切丁寧に対応いただけて、接客には問題ないと思います。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel traditionnel au calme non loin de la gare de Gora. Certaines chambres ont des onsens privés. Petit-déjeuner japonais. Personnel très sympathique.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のとろろがとても美味しかったです！
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、施設が綺麗でした。あと、朝夜のご飯がめっちゃおいしかったです。夜ご飯は、お店の方がご飯の量を確認してくれたので、残さずに美味しく食べることができました。ありがとうございました。
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごせました

洋室に宿泊しました。 室内は広くて快適に過ごせました。 Wi-Fiもありましたが電波が弱く途切れがちでした。 ロビーのコーヒーや大浴場のビネガードリンクなど無料で提供しているのも良かったです。
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉街では価格で考えるとベスト

温泉もジャグジーもサウナもあり、鍵も二つで良かったです。 加湿器も水が初めから入っていて、おもてなしバッチリ。 チェックインで少し待たされましたが、中からサッと出てきてくれる人がいたりして、悪い気持ちはなかったです。 登録会員はしなくても良いかなぁって思いました。
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, amenities
温泉がとても良く気持ちよかったです！
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very good Its quite near to gora station and is convenient, even in non peak time. Onsen was awsome.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
強羅駅から一息では難しいかもしれませんが、その程度の登り。足腰悪い方はこの辺りは坂があるので一寸大変。滞在は快適、大浴場に露天風呂が無いのが不満といえば、そうかもしれません。 朝食付きで連泊しましたが、内容も変わり満足でした。ウェルカム(？)ミネラルウォーターが、２Lのでかいボトルで有難かったですね。
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ありがとうございました

誕生日記念旅行でした。チェックインよりずっと早く到着しましたが、誕生日ケーキを預かってくれ、駐車場も使わせてもらいました。 レストランのロボットは案内の仕方がよくわからなかったけど可愛かったですね。 料理もひとつひとつが美味しかったです。
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事がよかったです

お風呂は思っていたよりも小さめでしたが気持ちよく使用できました。お食事もとってもおいしく、サービスもプロフェッショナルで、とてもリラックスした滞在をすることができました。
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
快適に過ごしています お料理も美味しくて部屋もいいです。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Staff & service

食事が素晴らしかったが、少し残念な点も。。

登山電車の公園上駅から直進してすぐでした。 近くにコンビニもあるようです。 今回夕食と朝食込みで宿泊。食事はいずれもかなりこだわっているようでとっても素晴らしかったです。特に朝食は種類が多く、とっても満足でした。今回コロナ禍のせいか部屋食だったのですが、運んでいただいた従業員の方が何度も部屋を出入りされるたびにドアを大きな音で絞めていくのが気になりました。 お部屋は清潔感があり、落ち着いた空間。 残念だったのは、大浴場に露天風呂がなかったこと。翌朝男女が入れ替わっていて逆側のほうにはジャグジーが露天でしたが、両方とも露天でないのが非常に残念でした。 脱衣所も暗く、洗面台でドライヤーをかけると大量の埃が舞っていました。
夕食
朝食
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

定員６名の和室を独り占め

強羅駅からの距離は大したことないものの、国道からホテルへ向かう坂道の傾斜がキツかった～ 近いのに駅からの送迎バスがあることに納得。 １度チェックインしたら二度とあの坂を上りたくない！ため食事のために駅方面へ行く気が起きず、近くのデイリーヤマザキで食料＆お酒を調達。今回は和室をチョイスしたので、まずは温泉につかってから布団を敷いて部屋でゆっくり地ビールで晩酌開始。 翌朝は６時から温泉へ。朝日を浴びながらのジャクジーはとっても気持ち良かった。７時半からはオプションの和朝食を。鯖の塩焼きは脂がのっていて炊きたての白いご飯がとても進み、お代わりしてしまった。 ８時半過ぎにチェックアウトし、開館時間に合わせ徒歩で彫刻の森美術館へ。今度は坂道は下りだし国道は平坦なので、登山電車の線路沿いにのんびり歩いて15分程度で到着。 今回はランチに富士屋ホテルでフレンチを頂いてしまったので夕食はコンビニ飯であっさり済ませたけど、次回は彫刻の森美術館へ向かう途中にある強羅花壇で和食を頂きたいものだ。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
強羅公園から近くよかった
Stayed 1 night in Sep 2021