The Pod Time Square is very nice. The hotel lobby was very clean, staff was super friendly and answered any questions. The room was smaller than I was expecting, but it was very nice. It was very clean, modern, up to date with plugins for multiple electronics. I loved the Pod and will stay there ...
It was a last minute business trip, so prices were high. Hotel Penn was under cutting the competition significantly, and I figured I'd only ever be there a few hours a night given my work schedule, but still a very disappointing experience. It took nearly as long waiting in line to check in as it ...
What is the purpose of your trip? If you plan to be spending a large amount of time in your room, this might feel cramped; my room had a bed, about as much open space as the bed, and a bathroom. But I knew I wasn't going to be hanging out in the room for long periods of time, so this wasn't a problem ...
Although my experience started off rocky - the check-in process was a bit lengthy due to high volume; the wait for the elevator was at least 20 minutes; and the door keys weren't working so we had to start the elevator process all over again...in the end it all worked out and the staff was surprisingly ...
Prices very well for an ideal location in time square. Our room was clean and we had a decent view of time Square. Steps from he subway and close to all major time Square attractions. Staff was very friendly and knowledgeable. It was ideal for my teenagers and my first trip to NYC!
Offered valet parking prior to check in. In walking district to many attractions including Times Square, Broadway plays, Empire State Building Etc.
overall a great experience... room clean great welcoming staff
The staff were great when my husband and I arrived and the room was promptly ready. They also gave us 2 free drinks for the hotel bar, because we mentioned to them that we're late to booking because our flight was delayed over 6 hours, and we basically lost a day of fun. I did mention in my booking that we are newlyweds on a mini vacation AND celebrating a 30th birthday. No mention or accommodations for either of those 2 occasions whatsoever. Our room also faced the wall of another building and near a noisy elevator. Items I would improve on- the cleanliness of the bathroom. The shower and the floors were pretty dirty, including the grout- looking like mold/ algae build up and hair. Also please leave more toiletries, the little bottles are literally enough for 1 person to use for a night or 2.
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