We arrived late Thursday night. Check in was okay. Within 30 minutes of getting to our room, around 1 am, police showed up for a couple arguing in the parking lot. Friday morning we saw our first roach in the bathroom. We paid for Thursday - Monday, but our room key was shut off on Saturday, and they had to fix it. Room phone didn't work. On Sunday, even maintenence had an issue getting into our room because the door lock is "messed up". We requested more towels or a mop when we had a small leak which we had to fix ourselves, and was given 2 hand towels. On Saturday morning, we saw roach #2, 3, 4 and it went on. We looked for another hotel to check into, but places were booked. The stay was terrible. I didn't have super high expectations, but being questioned by cops day 1, and seeing countless roaches, I can't say I'd recommend this to my worst enemy. "Owner" commented back on my google review claiming the person I was with came in on Friday and stated everything was "perfect". However, we didn't even check in until Friday morning. We didn't have to go into the front until the next day, Saturday. If it was "perfect", they wouldn't have shut off our keys 2 days before checkout. Nor would the cops have been on the property multiple times. I also found multiple roaches in the bathroom, which I have photos (which under details I can prove location being the hotel and times).
I love that the room I selected had 3 beds, for families with lots of kids this is a nice change. I didn’t have to get two rooms. Thanks for a great stay!
It was convenient to our plans in the area. Thanks
An acceptable stay except that there was a workman cutting wood with an electric saw and hammering it in adjacent rooms from 8 in the morning until 8 at night. I would not go back to this one. Too, the beds are on a flat platform and thus the mattress slides from one side to another. Not at all comfortable to wake up with a foot length of the mattress drooping over the edge.
I made the reservation late and arrived early was visiting family in the area and Diana behind the desk still allowed me to go into the room, I was a little concerned with the neighborhood surrounding the hotel, but my concerns were over nothing, Every time I asked for directions the staff was helpful
Pleasant 3 night stay. Quiet, convenient, clean, comfortable, well equipped, friendly and a good breakfast.
No frills. A comfortable place to rest. Nothing more to add.
Very close to the downtown area. We had reserved a smoking room and were told they did not have one when we checked in. They gave us an upgrade at no charge to a smoking room. Room was clean but only had one chair. Bed was good.
A little out of the way to get there from Road Atlanta. That is not the hotels fault. Could use more signing to assist in finding the motel in the dark. The amenities, cleanliness, comfort and staff are what was expected based on the price. It is a good value; comfortable and clean. We noticed it was also quiet around the hotel.
noisy AC, good beds, antiseptic smell, no comfortable chair to sit in
Great room and hot tube was prefect.. There wasn't no problem with noise.
Super 8 by Wyndham Gainesville places you within a short walk of Smithgall Arts Center and within a mile (2 km) of Brenau University. This hotel has 42 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
All of Super 8 by Wyndham Gainesville's 42 air-conditioned rooms provide microwaves, coffee makers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Super 8 by Wyndham Gainesville enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a computer station.
We arrived late Thursday night. Check in was okay. Within 30 minutes of getting to our room, around 1 am, police showed up for a couple arguing in the parking lot. Friday morning we saw our first roach in the bathroom. We paid for Thursday - Monday, but our room key was shut off on Saturday, and they had to fix it. Room phone didn't work. On Sunday, even maintenence had an issue getting into our room because the door lock is "messed up". We requested more towels or a mop when we had a small leak which we had to fix ourselves, and was given 2 hand towels. On Saturday morning, we saw roach #2, 3, 4 and it went on. We looked for another hotel to check into, but places were booked. The stay was terrible. I didn't have super high expectations, but being questioned by cops day 1, and seeing countless roaches, I can't say I'd recommend this to my worst enemy. "Owner" commented back on my google review claiming the person I was with came in on Friday and stated everything was "perfect". However, we didn't even check in until Friday morning. We didn't have to go into the front until the next day, Saturday. If it was "perfect", they wouldn't have shut off our keys 2 days before checkout. Nor would the cops have been on the property multiple times. I also found multiple roaches in the bathroom, which I have photos (which under details I can prove location being the hotel and times).
Thanks for taking the time to rate us. We strive to give the best to our customers and we hope you will visit us again soon!
I love that the room I selected had 3 beds, for families with lots of kids this is a nice change. I didn’t have to get two rooms. Thanks for a great stay!
Thanks for taking your time in rating us. We are happy that your stay here was comfortable, and we hope you will visit us again soon!
Thanks for taking your time in rating us. Our team works every day to improve and offer you a comfortable stay. We hope to improve your expectations on your next visit.
It was convenient to our plans in the area. Thanks
Dear Valued Guest, Thanks for taking time to review us. Have a super day, Super 8
An acceptable stay except that there was a workman cutting wood with an electric saw and hammering it in adjacent rooms from 8 in the morning until 8 at night. I would not go back to this one. Too, the beds are on a flat platform and thus the mattress slides from one side to another. Not at all comfortable to wake up with a foot length of the mattress drooping over the edge.
Thank you for the review. I apologize for the noise issues, we generally do not get these.We are replacing the carpets. I apologize that your room was not all that you had expected. We had really good complements about our beds, I am sorry that they were not fitting your needs. Please let me know when you will be back to our area so that I may make it up to you with a different room. I do hope that you will reconsider and visit us again in the near future.Overall I do hope that the rest of you stay was great.
I made the reservation late and arrived early was visiting family in the area and Diana behind the desk still allowed me to go into the room, I was a little concerned with the neighborhood surrounding the hotel, but my concerns were over nothing, Every time I asked for directions the staff was helpful
Thanks for the wonderful review. We strive to offer the best service. I am glad that your concerns about the neighborhood were over nothing.
Pleasant 3 night stay. Quiet, convenient, clean, comfortable, well equipped, friendly and a good breakfast.
Dear Guest, Thanks for your review. We are glad to we met your expectations. We will assure that your issue will be addressed. Thanks, Super 8
No frills. A comfortable place to rest. Nothing more to add.
Thanks for your feedback. Hope to see you when your travels bring you to Gainesville.
Very close to the downtown area. We had reserved a smoking room and were told they did not have one when we checked in. They gave us an upgrade at no charge to a smoking room. Room was clean but only had one chair. Bed was good.
We apologize for your experience less than satisfactory. Management will take necessary action to avoid similar kinds of problem in the future.