I do not usually leave reviews, but this place was gross. I had a splatter on the wall that I hope was ketchup and not blood. Our television did not work the whole time, and the front desk gentleman was useless and rude. Then when I was checking out there was still no manager on site to talk with. It was way over priced for what I got.
the pool was not 100 percent clean....the pool area patio was not very clean.....they did not sweep up the room floor.....wont stay again will be looking for la quinta inn or different hotel....no breakfast available....i was given a water and two granola fruit bars.......not a good breakfast......lol .needs a good maintenance man on property....property needs work done......
I think the bed was comfy, quiet location, BK nearby, swimming pool was open
Upon checking in to our room on 5/2/20 we found food in the refrigerator that had sell by dates of 4/18/20 on it. There was garbage in the trash can and the toilet had not been flushed since it’s last use sometime in April apparently. I got stuck in their malfunctioning elevator for five minutes at one o’clock in the morning. Think I would wait for them to finish the repairs to the building before we stay there again.
Carpet stunk. Hot tub cold and dirty. Pool also looked dirty.
EVERYTHING WAS OK THE ONLY THING IN THE MORNING THE HOUSEKEEPER WAS VACUUMING IN FRONT OF MY ROOM. THAT WAS NOT NICE IT WAS LIKE ONE OR TWO HOURS BEFORE CHECK OUT
Great price for a cleaning and comfortable stay! Definitely staying here again
It was a disaster. Will never return. Got a half renovated room, ripped up carpet, missing couch, old nicked up furniture, drawers didn't work, no AC ALL NIGHT. continental "breakfast" was cereal no milk, no spoons either and that was it. Refused us any fans and never returned with the pull out. The jacuzzi was disgusting. Pool was ok but the pool house had old food and dishes laid out on the table in there like someone had a potluck but then left it all there. Our main room door would open without key and was SO heavy. The bathroom didn't have a fan and that door didnt close either. It really was a horrible stay. They were booked out so couldn't move us to another room yet charged me full price 136$.
Indoor pool and hot tub closed for repairs..big reason we picked this hotel..young man who check us in was a bit rude..check out was better.
We will return to this hotel. They were courteous and helpful.
We had a sofa bed with no linens. Called and they brought linens but no pillows. Nightstand had a shelf underneath it and it was broken and lying on the floor. Ceiling fan was so loud we couldnt turn it on.
Nice hotel nice staff, great breakfast - would stay again
The hotel staff was dry not very friendly. I told them about the bugs they seemed unphased. The carpet in my room was wet near the air vent which was leaking. I killed two small spiders, a mystery bug and a roach in my room. There are no black out curtains....that and the bugs made it a little hard to sleep. It did look clean and was spacious two full beds and a pull out couch. The hotel is about 15 minutes from Winstar Casino very convenient.
Good breakfast. Great bed. Very helpful staff, They diredted us to the best restaurants in the area.
There was Sheetrock and other renovation supplies outside and made it look under construction and less appealing from the outside. Hotel was clean, staff was nice. The only issue I had was ladybugs in my room. There has to be an infestation in room 416. I counted 8 ladybugs flying in my room. In the windows there were dead ones. Very frustrating to spend a romantic evening celebrating your 10 year wedding anniversary and constantly have ladybugs flying around. We took a loss and checked out early.
If your planning on just sleeping it’s good. Staff is really friendly and nice. Breakfast was really good too. The room though was missing a headboard and the drapes were a little jacked up. Had an issue with 3-4 wasps getting in from somewhere. The toilet flush handle was cracked. Small issues really. But the room temp was adjustable and suited us very well. Overall we would stay there again. They were under construction so that may have had something to do with the small repairs that were not fixed yet.
Enjoyed our stay. rooms were good and pool. Hot tub was cold.
Comfort Suites Gainesville is located within a few miles (5 km) of North Texas Junior College and Leonard Park. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The 72 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ceiling fans are also standard.
At Comfort Suites Gainesville, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
I do not usually leave reviews, but this place was gross. I had a splatter on the wall that I hope was ketchup and not blood. Our television did not work the whole time, and the front desk gentleman was useless and rude. Then when I was checking out there was still no manager on site to talk with. It was way over priced for what I got.
the pool was not 100 percent clean....the pool area patio was not very clean.....they did not sweep up the room floor.....wont stay again will be looking for la quinta inn or different hotel....no breakfast available....i was given a water and two granola fruit bars.......not a good breakfast......lol .needs a good maintenance man on property....property needs work done......
I think the bed was comfy, quiet location, BK nearby, swimming pool was open
Upon checking in to our room on 5/2/20 we found food in the refrigerator that had sell by dates of 4/18/20 on it. There was garbage in the trash can and the toilet had not been flushed since it’s last use sometime in April apparently. I got stuck in their malfunctioning elevator for five minutes at one o’clock in the morning. Think I would wait for them to finish the repairs to the building before we stay there again.
Carpet stunk. Hot tub cold and dirty. Pool also looked dirty.
EVERYTHING WAS OK THE ONLY THING IN THE MORNING THE HOUSEKEEPER WAS VACUUMING IN FRONT OF MY ROOM. THAT WAS NOT NICE IT WAS LIKE ONE OR TWO HOURS BEFORE CHECK OUT
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Great price for a cleaning and comfortable stay! Definitely staying here again
Thanks for staying with us. We appreciate your feedback!
It was a disaster. Will never return. Got a half renovated room, ripped up carpet, missing couch, old nicked up furniture, drawers didn't work, no AC ALL NIGHT. continental "breakfast" was cereal no milk, no spoons either and that was it. Refused us any fans and never returned with the pull out. The jacuzzi was disgusting. Pool was ok but the pool house had old food and dishes laid out on the table in there like someone had a potluck but then left it all there. Our main room door would open without key and was SO heavy. The bathroom didn't have a fan and that door didnt close either. It really was a horrible stay. They were booked out so couldn't move us to another room yet charged me full price 136$.
Hey there, We are sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to deliver a great guest experience, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will review your comment in detail and put them to good use for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Customer Care Team