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Recent guest reviews

Well luckily I had the lock on the inside of the door. Someone would have walk right in with out knocking. When I asked what he wanted he said he was just checking if things were okay. I called the desk and security came. And while I was in the bathroom I noticed a pipe hanging. There was no way we were going to take a shower. The food at dinner was the worst by far on my trip. I have stayed at Brussel airport and Amsterdam the food was much much better. I did let the desk know and I may been offered a free breakfast but in the morning we just wanted to get out of there. I do not have a problem with paying extra for the convenience at staying at the airport but this was not what i would expect.

Giod

This hotel provides very easy access to the airport. I stayed here the night before my international flight and cannot be happier. The staff at checkin was very friendly and helpful. The room was clean and comfortable. The windows are very thick so you get no airport noise which is amazing. I plan to stay here again.

Renewed and super clean hotel! Staff extremely friendly and attentive! Highly recommend it!

Great location, easy access to business parking & staff was GREAT!!

Good staff Nice Room Good breakfast Short way to train station

Very nice hotel, plus convenience to airport immensely important.

When I checked, in the receptionist asked me if I wanted to eat breakfast at the hotel the next morning. I said yes and she added it to my bill. I was only staying one night before my overseas flight the next morning. It turned out there were problems with checking in for my flight and I didn't have time for breakfast at the hotel. When I checked out I asked the receptionist to take the breakfast charge off my bill since I had to leave earlier than anticipated. He declined. I had to pay for it whether I eat or not. He explained that it was a discounted rate (25 euros) when they added the breakfast at check-in as opposed to the normal rate of 32 euros. This discounted rate was not refundable. The receptionist at checkin didn't say a word about any of this. Hugely diappointing. Won't ever stay here again. Fortunately there are other excellent hotel options at this airport.

The room was clean, a bit small for 2 people. However, getting to this hotel was a pain. Very bad and small sign from the road and from inside FRA Terminal. Staff were really nice and accommodating.

Very friendly and accommodating staff. Very clean and comfy rooms. Room service attendant very polite and prompt.

Very helpful and friendly staff. Restaurant elegant but slow

Basic and old airport hotel, with convenient location.close to the terminal.

Beautiful hotel on the grounds of the airport! The room clean and comfortable.

The location of this property is good, attached to the airport.

Great for airport access. Under going some renovations currently and the elevators are not spread out across the hotel so you can find yourself traversing the entire hotel to get from the elevator to your room. The staff were awesome and the restaurant was excellent. It will definitely be my choice for Frankfurt trips going forward.

Flughafen Terminal 1 Frankfurt HE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Frankfurt Airport Area, Sheraton Frankfurt Airport Hotel & Conference Center is adjacent to The Squaire and a short stroll from Gateway Gardens. This 1008-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi. Located centrally in Frankfurt, it's connected to the airport and also close to Lufthansa Flight Training Center and Frankfurt City Forest.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Sheraton Frankfurt Airport Hotel & Conference Center's 1008 soundproofed rooms provide minibars, coffee makers, and laptop-compatible safes. Guests can expect wired Internet, free WiFi, and flat-screen TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Sheraton Frankfurt Airport Hotel & Conference Center offers a 24-hour gym, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 35 per day, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Sheraton Frankfurt Airport Hotel & Conference Center

Everyone (24) Couples (6) Family (8)
1
Partner Couples

Well luckily I had the lock on the inside of the door. Someone would have walk right in with out knocking. When I asked what he wanted he said he was just checking if things were okay. I called the desk and security came. And while I was in the bathroom I noticed a pipe hanging. There was no way we were going to take a shower. The food at dinner was the worst by far on my trip. I have stayed at Brussel airport and Amsterdam the food was much much better. I did let the desk know and I may been offered a free breakfast but in the morning we just wanted to get out of there. I do not have a problem with paying extra for the convenience at staying at the airport but this was not what i would expect.

By on Oct 18, 2021

5
Everyone

Giod

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

Dear Nadiya, thank you for having chosen to stay with us. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5
Everyone

This hotel provides very easy access to the airport. I stayed here the night before my international flight and cannot be happier. The staff at checkin was very friendly and helpful. The room was clean and comfortable. The windows are very thick so you get no airport noise which is amazing. I plan to stay here again.

By on Jul 22, 2021

Review comment responded on Jul 23, 2021

Good morning, thank you for having chosen the Frankfurt Airport Marriott Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5
Everyone

Renewed and super clean hotel! Staff extremely friendly and attentive! Highly recommend it!

By on Jun 26, 2021

Review comment responded on Jun 28, 2021

Good evening, thank you for having chosen the Frankfurt Airport Marriott Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5
Partner Couples

Great location, easy access to business parking & staff was GREAT!!

By on Jun 1, 2021

Review comment responded on Jun 18, 2021

Good evening, thank you for having chosen the Frankfurt Airport Marriott Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5
Everyone

By on Dec 6, 2020

5
Everyone

By on Dec 1, 2020

2
Everyone

By on Feb 5, 2020

Review comment responded on Feb 6, 2020

Good morning, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate that you took the time to share your honest feedback with us. It would be interesting for us to find out, what we can improve to make for a more memorable experience. We hope that with this incident, we did not lose you as a valued guest and you grant us the chance to convince you of our service by returning to the Sheraton Frankfurt Airport Hotel. Kind regards Your Guest Relation Team

5
Family

Good staff Nice Room Good breakfast Short way to train station

By on Feb 2, 2020

Review comment responded on Feb 2, 2020

Dear Mr.Orbitz, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback that you enjoyed the stay and the convieniet location, your Feedback is very important to us. Hopefully we will be given the chance to welcome you back soon. Kind regards Your Guest Relation Team

5
Everyone

By on Jan 29, 2020

Review comment responded on Jan 31, 2020

Good afternoon, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

Sheraton Frankfurt Airport Hotel & Conference Center

Flughafen Terminal 1, Frankfurt, HE 60549
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