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Citadines City Centre Frankfurt

3.5 out of 5.0

Recent guest reviews

Liked a lot my stay with the family,, staff was very helpful and so professional , location is very close to skyline plaza and metro station, apartment was equipped with all the needs of family ,, nice but little bit small garden

we got a room with a balcony as wished - check-in and check-out very uncomplicated. The hotel is directly opposite to a shopping mall - and public transportation to the city center easily accessible. Breakfast quality can be improved (fresh bread, fruit).

Excellent hotel for extended stay. Kitchen, comfortable and clean. We were close to the train and bus station. Mall across the street with groceries and lots of food options close by. Easy to get a cab if needed.

This is a great hotel, close to underground and Skyline Mall. You can walk to the main attractions or easily get transport. The hotel is very clean, staff are friendly and look after guests well. The breakfast was great - it had everything you needed and catered for a broad range of people. Would definitely stay here again!

It was an absolute joy staying at this amazing property! The staff are all very friendly and helpful, the rooms are very spacious and have everything you need for staying longer! Yummy breakfast and very clean rooms!

It is a good hotel in the average. it is a pity that in the surrounding there is a big construction site so the access to the underground is not so close, the street is not really easy to walk thought... so it should be really better in the near future. One positive thing is the relax area where they have a self-service coffee machine with a very good coffee.

Booked two rooms for family (tourist) trip, early July, 2017. Pros: - Location/convenient walk (10 minutes or so) from Frankfurt central train station - Check-in/out staff were gracious and friendly; was able to accommodate a slightly early check-in (1pm instead of standard 3pm) - Several small cafes within 5 min walk from the hotel, plus SkyLine shopping mall across the street, which includes several eateries and a grocery market - All room amenities were in good working order; complimentary WiFi was fine, though limited to 3-devices per room - Beds were comfortable, TV had at least 4-5 English speaking channels, air conditioning worked fine (and was desperately needed due to hot weather) and water pressure in the shower was excellent Cons: - If your stay is between scheduled room-cleaning days, you'll need to take used towels to the front desk to exchange for fresh ones; seems like additional towels supplied in each room would remedy this issue - While the curtains did keep out most light at night, there was quite a bit of light coming underneath the curtains from the SkyLine mall, which stays lit up throughout the night - Didn't partake of the available breakfast; too expensive (13-14 EUR, per person)

The hotel is located in a very good neighborhood where you can find the Skyline Mall in front. Accessing public transport is also very convenient. It is clean and staff members are friendly. There is free hot drink at the lobby.

Quite a nice hotel on the whole but I've stayed here on four separate occasions now and every time ive not had internet for at least two days. Not the end of the world but there is no English to so it leaves you with little to do if you stay in

This is my second time staying at the Citadines. I like the security it offers, along with the cleanliness of the apartment, the facilities and excellent internet connection. The bed was really comfortable and I enjoyed good quality sleep.

Europa-Allee 23 Frankfurt HE

Hotel highlights

  • Walking distance to Messeturm
  • Free WiFi and wired Internet in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in Gallus within a short walk of Messeturm, Citadines City Centre Frankfurt is within a mile (2 km) of other popular sights such as Senckenberg Museum. This 165-room, 3.5-star hotel has free in-room WiFi along with a fitness center and a 24-hour business center. It's in central Frankfurt and also close to Maintower and Alte Oper.


For your convenience, breakfast is available for a fee.


All of Citadines City Centre Frankfurt's 165 individually furnished rooms provide iPod docks, coffee makers, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are other standard amenities. Weekly housekeeping is available.

Property features

At Citadines City Centre Frankfurt, guests have access to a fitness center, free WiFi in public areas, and 2 meeting rooms. Self parking is available for EUR 18 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Classic Studio

Queen 1 | Sleeps 2

Classic Apartment, 1 Bedroom

King 1 | Sleeps 4

Deluxe Studio

King 1 | Sleeps 2

Classic Apartment, 2 Bedrooms

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 272 reviews