Due to my flight cancellation, we booked the hotel right on the day of our stay. No hassle to get the last-minute booking. It was nice to be picked up by a free shuttle. The shuttle buses to and fro were not as clean as I likeed to see but drivers were friendly. The hotel lobby was clean and the ...
While clean it looked a little run down in places like hallways and elevators. Room itself was nice clean and good sized bathroom was clean though set up was a little awkward (had to put lid on toilet down in order to flush and was at an odd angle) has a good view of the arch from the 16th floor
When we attend our Cardinal games, we always stay at the Hyatt because it's close and they always have food available at any time of day. The staff is extremely friendly and helpful with all of our needs! You never have to wait very long to catch an elevator.
Checked in early. Got key and was told they were cleaning rooms. Great. Just needed key. Family was going to six flags and wouldn't be back until late. Got back and room had not been touched. Still had previous guests stuff in it. Went to talk to front desk and night crew was awesome. He changed ...
Pet Friendly! Only $25 pet fee. NO self-parking charge! FREE Breakfast! FREE adult beverages at daily lobby "happy 2 hours"!! WI-FI ... indoor pool ... close to downtown and central west end. This will be my STL go to hotel!! Did not get a perfect score as we had issues with toilet plumbing, but ...
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Great hotel, great location and super helpful staff with helping us find dinner.
Stayed one night. Quick check in. Nice clean quiet room. Valet was quick No complaints!
Hotel wasn't fancy, but reminded us of a simple Aloft - simple room design that made our pet's stay as well as our own good. Staff friendly, it's a good location (we visited for the Great American Eclipse - it proved to be an ideal jump off point for the day in Waterloo in totality zone). The ice machine was out, but otherwise all was functional. Extra amenities like tissues and shampoo would have been nice, but no big deal. The pool is a nice surprise in season. All in all we enjoyed our stay.
We needed a hotel that was convenient to Washington University and this hotel was ideal. We found the hotel to be clean, comfortable, and convenient. Everything that we needed. Very pleased.