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Recent guest reviews

staff was very nice, our sheets looked like they were dirty, to many things about this place to go into, terrible hotel

We had a very late check in upon our arrival we were greeted with a smile and friendly service. The next morning we were once again greeted with the same friendly service of the day crew. The property is kept clean. The location worked great for us.

The bed was comfortable and the to-go breakfast was okay (though surprisingly didn't include any fruit options). The staff was friendly, but didn't wear masks. Most disappointing was the condition of the room. There were pink spots on the floor; stains in multiple spots on the walls, ceiling, door, and ironing board; minor staining on the bed sheets; and a hole in the bench. There was also insufficient space between the toilet and the bathroom door. Needles to stay, we don't plan on staying there again.

BEWARE THE $40 PER PET, PER NIGHT POLICY! For 2 small pets that's $400 EXTRA dollars for a 5 night stay. This extra cost was not very clear when booking either. Floors were also filthy and had significant dirt buld up. Overall, I would not recommend for the price.

During my stay, the fire alarm had gone off at 5am, which isn’t the problem. The problem was that there was no staff anywhere to be found. Not even the cleaning staff. We waited outside for almost 30 minutes before the fire department came (because another guest had called for them to see why no one had come yet) and once they arrived, they also were unable to find any employee until an hour had passed. Even after the “all clear” we were never informed about what happened or what the issue was; we don’t even know if there was ever a fire at all. I understand that in the moment when the fire alarm is going off that they’re unable to call/email all of the guests but that happened on a Friday night and now it’s Tuesday and I’m still without any kind of notification or outreach from anyone. In addition, every single towel we had was extremely thin (I’m assuming to being used for so long) and had hair or some kind of stain on them. Again, I’m not upset about the fire alarm going off because, if there was fire then obviously I would want it to go off, but my problem is that there was no communication at all.

The first room we were sent to had not been cleaned.. the tub was filthy and there were dead skin flakes hair on the top of toilet.. We requested another room which they gave us but the linens were covered in hair. We requested fresh linens from the desk which they gave us but we then had to make our own bed. Very disappointing from a Radisson hotel. The half and half was spoiled the next morning also

I will never stay there again in life. I will sleep on the streets beside I lay my head in that place again. They changed me twice and would not give me my money back. They refused to let me speak with a manger until I told them I was going to call the law enforcement. The Ac in the room did not work and on top of that by them charging me twice for the room they took all the money I had to feed my kids that night. And let’s not forget I had to sit in the lobby 2 and a half hrs before I was able to even talk to someone about them over charging me. And I was not the only one that was having problems. Very very very disrespectful and unprofessional. The young lady just lied for no reason about everything.

I've stayed at many Country Inn Suites, this one definitely falls short. When I arrived me and another guest waited almost 10min for someone to come to the front desk. The room wasn't properly cleaned (very dusty), the beds and sheets were fine. The next morning I called and asked for extra towels and washcloths and I was told "we don't have any right now". One of the towels in our room had a huge hole in it. Very disappointed. The hotel hallways also weren't very clean.

Everything was great!! Checked in a little bit early and my room was ready! Customer service was great too

-Very clean!!! -Extra friendly -All abilities and peoples allowed and accommodated, including pets. -Passed UV light scans, even the carpet -Complimentary breakfast setup is amazing and very well kept, up to par with ServSafe standards. 100% -Employees appear to love being at work and doing their work as detailed. -Welcoming and "at-home" coziness are apparently what the cleaning and front desk staff care about most in their work. The happiness of guests. -I give it 5 Platinum Stars and highly recommend this hotel to anyone who wants a good clean hotel.

They canceled our reservation after we were en route and 30 mins away. It was 10:30 pm after 10 hours on the road. Horrible experience!

We were very happy. The staff is ice, attentive. The rooms are clean, comfortable and noticeably updated- all be it a little cramped for 5 (was kinda expecting a suite- which they don’t have). Bathroom also crap- but very nice. I could tell everything has been updated. Breakfast was great. Pool and sauna were both nice as well.

Pretty nice hotel. Close to many food places and nearby shopping areas.

we loved the room it was great room very clean well maintained facility. would stay there again

Clean with nice rooms. Friendly staff and good breakfast.

Nice hotel but to hard to find and way far from 95. Pet friendly a plus.

Was ok Breakfast could be better Elevator very awkward location Don't take room on second floor

Brook Lane Spring Lake NC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.2 mi (1.9 km) from Fort Bragg, Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC is within a 5-minute drive of Carvers Creek State Park. This 3-star hotel welcomes guests with 85 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 9:00 AM. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception.


Rooms

Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is not available.


Property features

At Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC, guests enjoy features like an outdoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Premium Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

Everyone (13) Couples (4) Business (6) Family (17) Friends (2) Other (2)
3
Everyone

By on Mar 27, 2022

1
Partner Couples

staff was very nice, our sheets looked like they were dirty, to many things about this place to go into, terrible hotel

By on Jan 20, 2022

5
Family

We had a very late check in upon our arrival we were greeted with a smile and friendly service. The next morning we were once again greeted with the same friendly service of the day crew. The property is kept clean. The location worked great for us.

By on Jan 7, 2022

2
Family with small children

The bed was comfortable and the to-go breakfast was okay (though surprisingly didn't include any fruit options). The staff was friendly, but didn't wear masks. Most disappointing was the condition of the room. There were pink spots on the floor; stains in multiple spots on the walls, ceiling, door, and ironing board; minor staining on the bed sheets; and a hole in the bench. There was also insufficient space between the toilet and the bathroom door. Needles to stay, we don't plan on staying there again.

By on Dec 31, 2021

2
Family with small children Business Business

BEWARE THE $40 PER PET, PER NIGHT POLICY! For 2 small pets that's $400 EXTRA dollars for a 5 night stay. This extra cost was not very clear when booking either. Floors were also filthy and had significant dirt buld up. Overall, I would not recommend for the price.

By on Dec 1, 2021

Review comment responded on Dec 12, 2021

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I appreciate that you brought them to my attention. As a gesture of good will, we would like to offer a complimentary upgrade based upon availability on your next stay. Please contact when you are ready to make another reservation.Please accept our apology and we hope to see you again when your travels bring you back to the area.

1
Family with small children

During my stay, the fire alarm had gone off at 5am, which isn’t the problem. The problem was that there was no staff anywhere to be found. Not even the cleaning staff. We waited outside for almost 30 minutes before the fire department came (because another guest had called for them to see why no one had come yet) and once they arrived, they also were unable to find any employee until an hour had passed. Even after the “all clear” we were never informed about what happened or what the issue was; we don’t even know if there was ever a fire at all. I understand that in the moment when the fire alarm is going off that they’re unable to call/email all of the guests but that happened on a Friday night and now it’s Tuesday and I’m still without any kind of notification or outreach from anyone. In addition, every single towel we had was extremely thin (I’m assuming to being used for so long) and had hair or some kind of stain on them. Again, I’m not upset about the fire alarm going off because, if there was fire then obviously I would want it to go off, but my problem is that there was no communication at all.

By on Oct 19, 2021

Review comment responded on Oct 19, 2021

Dear Victoria thank you for taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

2
Family

The first room we were sent to had not been cleaned.. the tub was filthy and there were dead skin flakes hair on the top of toilet.. We requested another room which they gave us but the linens were covered in hair. We requested fresh linens from the desk which they gave us but we then had to make our own bed. Very disappointing from a Radisson hotel. The half and half was spoiled the next morning also

By on Oct 4, 2021

1
Family

I will never stay there again in life. I will sleep on the streets beside I lay my head in that place again. They changed me twice and would not give me my money back. They refused to let me speak with a manger until I told them I was going to call the law enforcement. The Ac in the room did not work and on top of that by them charging me twice for the room they took all the money I had to feed my kids that night. And let’s not forget I had to sit in the lobby 2 and a half hrs before I was able to even talk to someone about them over charging me. And I was not the only one that was having problems. Very very very disrespectful and unprofessional. The young lady just lied for no reason about everything.

By on Jul 11, 2021

Review comment responded on Aug 27, 2021

Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

1
Everyone

By on Jun 27, 2021

2
Family Family with small children Family

I've stayed at many Country Inn Suites, this one definitely falls short. When I arrived me and another guest waited almost 10min for someone to come to the front desk. The room wasn't properly cleaned (very dusty), the beds and sheets were fine. The next morning I called and asked for extra towels and washcloths and I was told "we don't have any right now". One of the towels in our room had a huge hole in it. Very disappointed. The hotel hallways also weren't very clean.

By on Feb 21, 2021

Review comment responded on Feb 25, 2021

Thank you for posting a review. It saddened us to hear that your stay was anything less than satisfying due to the cleanliness of the room and hallways, availability of towel and wash clothes as well as the level of service you received from the staff at that time. Certainly, this is not the kind of service we would want any of our guests to have. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

103 Brook Lane, Spring Lake, NC 28390
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