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Phoenix Inn Suites Eugene

2.5 out of 5.0

Recent guest reviews

Comfy clean room. Walk to Starbucks, restaurants, U of O. Quiet with small river behind it. Nice breakfast. Lots of pillows and nice bed.

The staff was really nice and helpful and it's super close to the U of O, which I needed. However, for the price, I was really surprised that all you got in the room was a bar of soap. No lotion, no conditioner, which I don't usually bring for a one-night stay in a hotel that charges over $100/night. And while I appreciate that they had complimenary toiletries at the front desk, I didn't appreciate the inconvenience of having to get dressed and go down four floors just for a tiny bottle of lotion, so I went without.

Pretty good value for the price. Friendly staff, free daily breakfast. Good location near U of O campus.

Love that it's close to U of O and neighboring facilities. Great breakfast and love the cookies in the evening!

We stopped at this hotel on our way to Portland. I chose this hotel because of the indoor pool and breakfast. My kids loved the pool and it was just what they needed after being on the road for 10 hours! The hotel was pleasant and the staff was great. Although you could hear the train from our room, it didn't bother us since we were so tired. My kids loved the breakfast and my husband loved the coffee. We enjoyed our stay.

Walking distance to the Elk and Horn Brewery and lots of other good places to gather and eat. We stayed overnight for an early flight out of EUG the next morning. Very convenient.

Nice hotel. It was really close to campus, so we were able to walk everywhere. The rooms are bigger than average. The hotel staff is very accommodating.

We loved this hotel. The staff was fun while checking us in. The room was very clean and didn't smell old or dirty. the bed was comfortable and the noise was minimal. The morning staff was very friendly and made light conversation which was nice. We will stay again.

Very pleasant. Close to the university. Breakfast and amenities are a plus

The last time I stayed here it was amazing. This time the staff was not friendly and the air conditioner did NOT work. Very disappointing when I know you can do better!!

This one surpassed them all by far. Indoor heated pool, delicious hot buffet breakfast, huge bathtub, everything looked/smelled brand new, super friendly staff, everything super clean, powerful air conditioned room, huge beds, flat screen tv with all the channels, fridge, iron/board, coffee maker, toiletries, loads of towels, completely satisfied, excellent value for everything you get. None like it for the price in the whole area and surrounding areas. Thank you. It was a pleasure!!!

This is one of the best hotels I have stayed in for the price. Well cared for, nice large room and very nice view of the mill-race outside our window. The room was well appointed and comfortable. Desk staff was very nice and helpful every time we had a question.

Convenient to UO campus , lots of restaurants and bars in walking distance , nice breakfast , friendly and accommodating staff.

Trains stopped coming through around 10 so not bad. Staff was extremely nice and accommodating. Room was super clean. Breakfast was sufficient except for the turkey sausage but they provided everything else. Would stay there again if we were traveling that way in the future!

4th time at this hotel. Great location. Staff is very professional. King room is really large. Bfast is pretty good.

My only problem was that I had paid in full upfront for a room with a king-size bed. However, that's not what I got. When the hotel heard about this through Orbitz, I received a message from someone at the hotel asking me to contact them, but I was not given any name or contact info.

The accommodations were good. Check in was easy and the room was spacious. We had a separate area with a couch. We did not avail ourselves of the breakfast because the Original Pancake House was next door and we met the friends we were visiting there. We got to the hotel late and left early the next morning so we did not have a chance to fully enjoy the premises.

Needed a safe comfortable overnight stay while traveling to Canada on my own. This was perfect,

Check in was great- there was a problem with my reservation, but staff was amazing and got it figured out. Comfy bed and lots of pillows!!

Was a nice hotel, nothing real special though, the staff was real nice.

850 Franklin Blvd Eugene OR

Hotel highlights

  • Walking distance to University of Oregon and Matthew Knight Arena
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Phoenix Inn Suites Eugene places you within a 15-minute stroll of popular sights such as University of Oregon and Matthew Knight Arena. This 95-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. McArthur Court and Autzen Stadium are also nearby.


Dining

Free continental breakfast is included with your stay.


Rooms

Phoenix Inn Suites Eugene's 95 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free newspapers, free local calls, and ironing boards are also available.


Property features

Guests of Phoenix Inn Suites Eugene have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Phoenix Inn Suites Eugene

Everyone (16) Business (10) Couples (10) Family (19) Other (3) Friends (4)
4

nice quiet hotel near u of o. staff very helpful

Everyone

Comfy clean room. Walk to Starbucks, restaurants, U of O. Quiet with small river behind it. Nice breakfast. Lots of pillows and nice bed.

By , from Honolulu on Jul 14, 2017

3

decent but not great

BusinessTravelers

The staff was really nice and helpful and it's super close to the U of O, which I needed. However, for the price, I was really surprised that all you got in the room was a bar of soap. No lotion, no conditioner, which I don't usually bring for a one-night stay in a hotel that charges over $100/night. And while I appreciate that they had complimenary toiletries at the front desk, I didn't appreciate the inconvenience of having to get dressed and go down four floors just for a tiny bottle of lotion, so I went without.

By on Jun 25, 2017

4

clean spacious rooms in convenient location

Everyone

Pretty good value for the price. Friendly staff, free daily breakfast. Good location near U of O campus.

By on May 16, 2017

5
Everyone

Love that it's close to U of O and neighboring facilities. Great breakfast and love the cookies in the evening!

By on May 16, 2017

5

great place to rest

Everyone

We stopped at this hotel on our way to Portland. I chose this hotel because of the indoor pool and breakfast. My kids loved the pool and it was just what they needed after being on the road for 10 hours! The hotel was pleasant and the staff was great. Although you could hear the train from our room, it didn't bother us since we were so tired. My kids loved the breakfast and my husband loved the coffee. We enjoyed our stay.

By , from Salinas California on Apr 13, 2017

5

great overnight stay

BusinessTravelers

Walking distance to the Elk and Horn Brewery and lots of other good places to gather and eat. We stayed overnight for an early flight out of EUG the next morning. Very convenient.

By , from Roseburg, OR on Feb 27, 2017

4
Families

Nice hotel. It was really close to campus, so we were able to walk everywhere. The rooms are bigger than average. The hotel staff is very accommodating.

By on Nov 17, 2016

Review comment responded on Jan 13, 2017

We love such kind reviews about our hotel. You pointed out some of our favorite features here, including our "bigger than average" rooms! Thank you!

5

great hotel

Everyone

We loved this hotel. The staff was fun while checking us in. The room was very clean and didn't smell old or dirty. the bed was comfortable and the noise was minimal. The morning staff was very friendly and made light conversation which was nice. We will stay again.

By on Oct 1, 2016

Review comment responded on Oct 4, 2016

Thank you for you great review! We really like to take customer service to a more personable level and it sounds like we succeeded. I will pass your review on to the desk staff. Thanks again!

5

back to school check-in

Everyone

Very pleasant. Close to the university. Breakfast and amenities are a plus

By on Sep 20, 2016

3

last minute booking

Everyone

The last time I stayed here it was amazing. This time the staff was not friendly and the air conditioner did NOT work. Very disappointing when I know you can do better!!

By , from Kansas on Sep 18, 2016

Review comment responded on Oct 4, 2016

Hi Dena- This is not the caliber of stay that we pride ourselves in and for that I apologize on behalf of the staff. We would love to show that this was an anomaly on your next trip to Eugene.