Phoenix Inn Suites Eugene

2.5 star property
Hotel with free breakfast, a short walk to University of Oregon

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Photo gallery for Phoenix Inn Suites Eugene

Lobby sitting area
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Interior entrance
Indoor pool, outdoor pool
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
850 Franklin Blvd, Eugene, OR, 97403
  • University of Oregon
    ‪4 min walk‬
  • Hayward Field
    ‪12 min walk‬
  • Autzen Stadium
    ‪17 min walk‬
  • Eugene, OR (EUG)
    ‪19 min drive‬

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Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Eugene

University of Oregon is within a 5-minute walk of Phoenix Inn Suites Eugene while other popular sites like Hayward Field are within a mile (2 km). This 95-room hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • University of Oregon - 4 min walk - 0.3 miles
  • Hayward Field - 12 min walk - 0.7 miles
  • Matthew Knight Arena - 15 min walk - 0.8 miles
  • Autzen Stadium - 17 min walk - 0.9 miles
  • Cuthbert Amphitheater - 19 min walk - 1.0 mile

Getting around

  • Eugene Station - 18 min walk
  • Mahlon Sweet Field Airport (EUG) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Espresso Roma - ‬6 min walk
  • ‪The Dough Co. - ‬8 min walk
  • ‪The Original Pancake House - ‬1 min walk
  • ‪Rennie's Landing - ‬6 min walk

About this property

Phoenix Inn Suites Eugene

Hotel with free breakfast, a short walk to University of Oregon
Phoenix Inn Suites Eugene features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Phoenix Inn Suites Eugene
Phoenix Inn Suites Hotel Eugene
Eugene Phoenix Hotel
Phoenix Hotel Eugene
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Suites Eugene
Phoenix Suites Eugene Eugene
Phoenix Inn Suites Eugene Hotel
Phoenix Inn Suites Eugene Eugene
Phoenix Inn Suites Eugene Hotel Eugene

Frequently asked questions

Are free cancellation options available at Phoenix Inn Suites Eugene?

Phoenix Inn Suites Eugene offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Phoenix Inn Suites Eugene?

This hotel in Eugene is within a 10-minute walk of Willamette River, John G. Shedd Institute for the Arts, and Wayne L Morse United States Courthouse. You'll also find Hayward Field and Autzen Stadium within a short drive.

Is there parking available at Phoenix Inn Suites Eugene?

Yes, self parking is offered for free at the hotel.

Does Phoenix Inn Suites Eugene include a casino on the premises?

No, Phoenix Inn Suites Eugene doesn't have a casino.

Is there an indoor pool at Phoenix Inn Suites Eugene?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Phoenix Inn Suites Eugene?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Are there hot tubs at Phoenix Inn Suites Eugene?

No, there isn't a spa tub at this hotel.

Does Phoenix Inn Suites Eugene have a restaurant with a breakfast menu?

Phoenix Inn Suites Eugene offers free on-the-go breakfast each morning though there is no restaurant.

Does Phoenix Inn Suites Eugene allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Inn Suites Eugene.

Does Phoenix Inn Suites Eugene have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Phoenix Inn Suites Eugene?

The closest major airport to Phoenix Inn Suites Eugene is Mahlon Sweet Field Airport (EUG), which is 12.1 mi away (23 minutes by car).

Can I book a room with a balcony at Phoenix Inn Suites Eugene?

No, there aren't any guestrooms with balconies at Phoenix Inn Suites Eugene.

Phoenix Inn Suites Eugene Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation unilaterally.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They place is out of business but Expedia took our reservation anyway. There were no other hotels, so we had no place to stay.
Stayed 1 night in Jul 2021

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, comfortable and located close to campus. Only drawback is it is next to a railyard and trains run all night and it is loud.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A older property. The property needs to be updated.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Nice Staff
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

Amy

Stayed 1 night in Jun 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room no daily service during COVID. IT WOULD HAVE BEE GOOD TO HAVE A WAY TO DISPOSE OF TRASH ETC EVERY DAY. NICE LOCATION
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to U of O campus and near the Interstate for easy access.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Front desk very accommodating
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. I stayed there to visit my sons when they attended U of O. Super convenient to their homes. This trip was for graduation and I was in charge of appetizers for the party, which I had to do in the hotel room. The housekeeping staff were amazingly helpful in getting me situated to prepare my charcuterie boards (done individually in cups). Needless to say, I needed lots of supplies and they were creative in helping me. They went over and beyond!! Thank you so much!!
Stayed 3 nights in Jun 2021

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Great location & friendly staff. Perfect spot for us!
Stayed 4 nights in Jun 2021

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Sorry to hear it’s closing.
Stayed 2 nights in Jun 2021

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Everything was great. The staff was very friendly. However the hotel rooms are due for an update.
Stayed 1 night in Jun 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coby on the night staff was really helpful when we came in. The rooms were clean and the perfect size for our family. On the down side, because of the pandemic, the food was bagged and disappointing, but I guess there aren't many things that taste good bagged. Overall, this is the place we'd stay next time we're staying in Eugene.
Stayed 1 night in May 2021

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
We live within a 50 mile radius of the hotel that we booked online. We had spent the evening out late for a family birthday and we needed a nice place to crash. I called to confirm the reservation went through and they said it did. Upon arrival we had to be buzzed in and then were turned away after the front desk worker asked where we lived(sweet home) Then he said we don't offer rooms for locals. Needless to say I was pissed
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel at a very nice price. You are literally on the beach. Heater wouldn’t come on and staff was very responsive and had it fixed within the hour. I’ll stay there again.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable, room was very clean! Trains going by did not allow us to have the window open for very long and not at nighttime—too loud!
Stayed 3 nights in May 2021

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness, room comfort

Terrible Breakfast—Not much to it!

Their breakfast was awful. I got a bagel and a milk. I am a big (not fat) man. I asked for more food like even a piece of fruit or cereal and they answered that they had a limited supply of food. To me it sounded chintzy. I had to go to Starbucks to get breakfast. They should not even be allowed to call this a breakfast.
Stayed 1 night in May 2021