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Holiday Inn Elmira - Horseheads

3.0 out of 5.0
Overview Reviews Amenities & Policies
760 E Water St, Elmira, NY
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 35 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Couples
  • Business

Recent guest reviews

I liked the proximity to Elmira College, this cut down our drive time on the day of our event.

Our room was next to the pop machines. I don't know if that was what was making the annoying humming sound in the bathroom but I had to use earplugs to sleep. The sound would start low and then get louder. Very annoying. I have never had to use my earplugs before. Otherwise the room was clean and attractive.

Everything was great my family had a very nice visit.

Extremely quiet hotel as it is located a few miles from the airport. THE MOST comfortable bed and pillows I have evee slept on in a hotel. Custom shuttle service the airport. I stsyed a total of 2 nights on each end of a visit to family in the area before and after my flights into ElMira.

I have stayed here several times. Check in is fast and friendly. Beds are comfortable. Nice indoor pool. Food at the restaurant is good. The price is affordable. If you need a place to stay in Elmira I recommend this hotel.

It was a family emergency that brought us to Elmira. We were very happy to find a clean and quiet place to sleep one night.

Stayed during sons graduation rom Cornell. Great experience

The room was a nice size. We enjoyed the large indoor pool. The staff was cheerful and the restaurant served quality food.

We were there for 3 days for our sons graduation ceremonies. this was our home base from where we visited different places. Though he graduated from Cornell but living and commuting from Elmira was no big deal

It was great! One of the nights, I helped out a lady that had fallen in the bathroom and hurt herself...but the hotel took care of everything, once they finally arrived at the room.

Stayed at this hotel due to convenience of location to family. However, I would have changed hotels if it had been possible. Room rate was escalated to highest price due to national event being held nearby and there was no other availability. Free breakfast was advertised but was not available during my two week stay, but I would have had to drive to the location as I am physically challenged and could not walk to the facility. Room was clean and comfortable. Had a nice big indoor pool.

I was on a business trip with some V.I.P. customers and we all had the same bad experience. The people at the front desk were great, but the room service people were very rude it you could tell they did not want to be working. This was my first trip to Elmira and it left a bad impression about the city. I have stayed at lots of Holiday Inn's, but I think this one is the worst by far. I think the people at Holiday Inn Corporate should spend a night or two here and see what this place is doing to their name.

I traveled with my son for his interview at one of the local hospitals. Conveniently located near to the hospital, friendly nice staff. Upon request they obliged for an hour late check-out. Had breakfast in the restaurant. Good pancakes. Very clean rooms. We will stay at this hotel if we had to return to Elmira.

The room was much larger than expected and very clean. It looked up to date.

For family, queen size beds are much more preferred than the two full size beds, especially when the room is large enough.

Generally speaking, the hotel is a nice one in terms of location, cleanliness, and service.

Booked in March for stay in mid may closest place I could find available for the Ithica Graduation, 40 mins. Room was of decent quality, realativly clean and hotel remained reasonably quiet. My only gripes the room is expensive for what you get I have had far better for much less. And pool and breakfast hours are inconvenient. Breakfast isnt served until 7am im out of the building prior to that. And dont get back until 10 to 11pm at night and going for a refreshing swim isn't an option since it closes at 9.

The staff was very friendly and quickly responded to our needs. We traveled to Elmira to pick up a new Bernese puppy and we were very happy with our hotel stay.

We have stayed at this hotel before and find it has beautiful, updated rooms that are immaculate. The staff is very friendly and professional. We enjoyed our breakfast and the cover band playing in the lounge on Saturday evening, We plan to use this hotel which is located in a quiet area, very close to Elmira College for all future stays in this area!

E Water St Elmira NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Elmira College, Holiday Inn Elmira - Horseheads is within 2 miles (3 km) of Mark Twain Study. This 3-star hotel has 149 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Holiday Inn Elmira - Horseheads's 149 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include free newspapers, free local calls, and video-game consoles.


Property features

At Holiday Inn Elmira - Horseheads, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4
$90* Per night/room Jan 26 - Jan 27

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

1 King Bed | Sleeps 2

Standard Room, Non Smoking

1 Double Bed | 1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Elmira - Horseheads

Everyone (2) Couples (6) Business (4) Family (20) Friends (3) Other (1)
2
Family

I liked the proximity to Elmira College, this cut down our drive time on the day of our event.

By on Nov 9, 2019

Review comment responded on Nov 11, 2019

Thank you for staying with us at the Holiday Inn Elmira. We love how close we are to Elmira College! We hope to see you again!

5
Everyone

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Thank you for your 5 out of 5 rating! We hope to see you again for future stays!

3
Family

Our room was next to the pop machines. I don't know if that was what was making the annoying humming sound in the bathroom but I had to use earplugs to sleep. The sound would start low and then get louder. Very annoying. I have never had to use my earplugs before. Otherwise the room was clean and attractive.

By on Aug 20, 2019

Review comment responded on Aug 21, 2019

Thank you very much for choosing to stay with us at the Holiday Inn Elmira. We apologize for any inconvenience you experienced during your stay. We truly value your feedback and will use this to help improve on future guest stays. We were happy to offer a clean and comfortable room.

5
Family Family

Everything was great my family had a very nice visit.

By on Mar 31, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us! We're glad you enjoyed your stay.

5
Family

Extremely quiet hotel as it is located a few miles from the airport. THE MOST comfortable bed and pillows I have evee slept on in a hotel. Custom shuttle service the airport. I stsyed a total of 2 nights on each end of a visit to family in the area before and after my flights into ElMira.

By on Mar 26, 2019

Review comment responded on Mar 27, 2019

Thank you for staying with us! We're glad you enjoy your stays here at our hotel.

5
Everyone

I have stayed here several times. Check in is fast and friendly. Beds are comfortable. Nice indoor pool. Food at the restaurant is good. The price is affordable. If you need a place to stay in Elmira I recommend this hotel.

By on Mar 19, 2018

Review comment responded on Mar 19, 2018

Thank you for leaving us a 5 out of 5 rating, Doreen! We are glad to hear that you enjoyed your stay and would recommend us to others! We appreciate you taking the time to leave us comments from your stay and we look forward to seeing you again.

5

thank you

Family

It was a family emergency that brought us to Elmira. We were very happy to find a clean and quiet place to sleep one night.

By on Nov 6, 2015

5

great week

Family

Stayed during sons graduation rom Cornell. Great experience

By on Sep 5, 2015

5

great museum trip

Couples

The room was a nice size. We enjoyed the large indoor pool. The staff was cheerful and the restaurant served quality food.

By on Jul 26, 2015

3

awesome graduation stay

Family

We were there for 3 days for our sons graduation ceremonies. this was our home base from where we visited different places. Though he graduated from Cornell but living and commuting from Elmira was no big deal

By on Jun 24, 2015

Holiday Inn Elmira - Horseheads

760 E Water St, Elmira, NY 14901
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