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Hotel El Paso

2.5 star property
Hotel in El Paso with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel El Paso

Exterior
Iron/ironing board
Pillowtop beds, desk, iron/ironing board, free WiFi
Exterior
Coffee service

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
949 Sunland Park Dr, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪7 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

El Paso

Located in Northwest El Paso, Hotel El Paso is a leisurely stroll from sights such as Bob-O's Family Fun Center and Sunland Park Mall. This 61-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.2 miles
  • Sunland Park Mall - 7 min walk - 0.4 miles
  • El Paso Desert Botanical Garden - 2 min drive - 1.2 miles
  • Western Playland Amusement Park - 2 min drive - 1.9 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 1.9 miles

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 23 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hotel El Paso

Hotel in El Paso with a 24-hour business center and a 24-hour front desk
Hotel El Paso features free WiFi in public areas, a 24-hour business center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, laundry facilities, and a fireplace in the lobby.
TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs and cats only
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is free cancellation available at Hotel El Paso?

Hotel El Paso provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel El Paso?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Hotel El Paso on Dec 28, 2025 start from $55.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel El Paso?

This hotel is situated in Northwest El Paso within a short 14-minute walk of Sunland Park Mall and also 6 minutes on foot from Bob-O's Family Fun Center. You'll also find Sunland Park Racetrack and Casino and Rio Grande within a short drive.

Is there parking available at Hotel El Paso?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Hotel El Paso have a casino?

No, Hotel El Paso doesn't have a casino.

Will I find an indoor pool at Hotel El Paso?

No, there is no indoor pool at this hotel.

Is Hotel El Paso good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a shopping mall and a 24-hour front desk.

Does Hotel El Paso have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Paso have a restaurant that serves breakfast?

No, Hotel El Paso doesn't have a restaurant that serves breakfast.

Does Hotel El Paso allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel El Paso for a fee of USD 50 per pet, per stay.

Does Hotel El Paso have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel El Paso?

The closest major airport to Hotel El Paso is El Paso International Airport (ELP), which is 14.6 mi away (23 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is around 14.2 mi away.

Can I book a room with a balcony at Hotel El Paso?

No, there aren't any guestrooms with balconies at Hotel El Paso.

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 226 out of 1010 reviews
Rating 8 - Good. 178 out of 1010 reviews
Rating 6 - Okay. 188 out of 1010 reviews
Rating 4 - Poor. 173 out of 1010 reviews
Rating 2 - Terrible. 245 out of 1010 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

IRENE

Business traveler
Disliked: Property conditions & facilities

No more breakfast offered

Not very good stay. Said there was free breakfast, and there is no linger breakfast available in this hotel. Rooms Are not very clean, the couch in the room was full of stains. Swimming pool was closed.
Stayed 1 night in Aug 2025

6/10 Okay

Ismael

Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Susana

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Alejandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

The walls were so dirty trash on floor and in cabinets stains on couch
Stayed 1 night in Aug 2025

10/10 Excellent

Abigael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rafael

Stayed 1 night in Jun 2025

8/10 Good

Eddie

Stayed 1 night in Apr 2025

2/10 Terrible

JOSE, Lakewood

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room left a lot to be desired. There was no trash can, only one in the bathroom. We killed a cockroach. There were no light bulbs. The room was very unclean.
Stayed 3 nights in May 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
Stayed 1 night in May 2025

4/10 Poor

Brisadelmar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I know that they are going through a remodel but the ceiling in the room that we had mold freckles right above the shower. The toilet still had residue on it and the SHEETS the brown cover on top were covered in white spots from who knows what. The lady at the front was very nice but nice ness doesn't take away from dirtyness
Stayed 1 night in Apr 2025

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Nalleli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Vicky A

Traveled with family
Disliked: Cleanliness, amenities
Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Choose a different place.

Hotel under renovation. The name of the hotel has been removed from the building...makes for a hard time identifying the hotel. Upon arrival you are met with smashed tile in the front columns, Shredded curtains on the fourth floor, (visible from the parking lot) several signs saying please excuse our mess (over kill really) and a room with no lights in the foyer, a bathroom with issues and most importantly they had removed the smoke and carbon monoxide detector and just left the wires hanging from the ceiling.
Tub
Tissue holder
Smoke/carbon monoxide outlet
Stayed 1 night in Mar 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

You get what you pay for

This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Stayed 1 night in Mar 2025

4/10 Poor

Jailene

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential, but there is a lot of unhygienic things that must be met to make a person comfortable when staying, room had some blood stains on carpet, sink was cracked, shower tub has a hole with a”patch” that was peeling off. Although it was affordable it made me second guess myself in picking this

8/10 Good

Ramon

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Staff & service, room comfort

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Stayed 1 night in Feb 2025

10/10 Excellent

juvenal

Traveled with family
Stayed 1 night in Dec 2024

4/10 Poor

Nader, Albuquerque

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Last time I book this hotel

Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

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