Breakfast was a joke. If you cannot handle replacing hot food on the buffet at a reasonable time, just serve continental breakfast. Weed smoking low life people at the next room made it very uncomfortable.
I really like the location right on the lake. It is a beautiful are. Many great spots to see a beautiful sunset.
The staff was wonderful but the rooms are horribly run down especially the bathrooms. The sink faucet handle was broken snd the shower/tub was stained. I’ll never say gross bathroom but close. The staff was as accommodating as they could be
It is very outdated and in need of a makeover. The carpet and chairs seem to be extremely old maybe from when the hotel first opened.
Staff friendly and wearing masks. Hotel is dated and rooms in need of update. Beds comfortable.
The first room had a major leak and there was water raining into the room. The second room the TV did not work. The third room was just ok. No breakfast and no substitute for breakfast which is normally available. There was a coffee station and the coffee tasted like it was made from yesterday's used coffee grounds. On check-out, they tried to charge me again for my pre-paid room. No one on staff was wearing a mask!
Beautiful scenery but they need to take care of the rooms a little better. There was splashed coffee dried on the wall near the coffee maker, the bracket that held the iron fell off of the wall when I lifted the iron and the fan in the bathroom didn’t work.
Our heat didn't work. The front desk offered to give us another room but as it wasn't overly cold we decided not to move, we were already unpacked.
The location is great, right on the water. We did not have a fridge in our room, and carpeting was wet and stained in spots.
Right on Lake Erie with nice views. Facilities are a bit worn.
Hotel was clean and quiet. Staff was nice. Breakfast was good.
The staff was very friendly and my room was very roomy and clean. There was not a refrigerator in the room (not a big deal for my one night stay but would be nice if you were staying there longer). They were able to accommodate my late check out request which was a huge bonus for me. The continental breakfast could have been a little better and maybe offer more fresh fruit and yogurt choices. (Note that I did go down later). The area around the hotel was very nice and right on the water. I would definitely be staying here again.
Music outside and loud talking went on until after midnight (Friday night) was destroyed a good night's sleep prior to an important long day which followed.
Except for the tweekers in the back yard all night, it was great.
The room accomodations were fine. Comty beds. The continenal breakfast was horrible! Waffle batter is of a cheap quality. Only 1 choice of yogurt: peaches, why not a choice, vanilla would have been nice. The apples hadn't been rotated. I found a large rotton spot!
The room had a constant wet floor. There was water that actually came out from under the transition strip, from tile to carpet. The staff acted as if this was a new problem, but by the condition of the bathroom it surely wasn't. The toilet was leveled by cardboard or paper. The staff didn't even bother to try to rectify the problems with the room. The hotel did have a nice view of the lake.
I arrived late and was greeted warmly and efficiently. Both the hotel and room were in very nice shape and seemingly well looked after. Everything was of good quality. Only negative was that the washroom was not cleaned totally. The tub area was seemingly missed and the last guests toiletries were still there.
Simple hotel with little in terms of amenities. Elevators and halls were extremely warm for the season. I understand it is important to keep costs down, but being miserable getting from your car to the room is a bit much. Way too much money for the room.
Clarion Hotel & Conference Center places you within 2 miles (3 km) of popular sights like Point Gratiot Park and Dunkirk Lighthouse and Veterans Park Museum. This 127-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi. It's connected to the convention center in central Dunkirk and also close to State University of New York at Fredonia and Rockefeller Arts Center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
The 127 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 30-inch TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and desk chairs are also available.
Guests of Clarion Hotel & Conference Center enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Breakfast was a joke. If you cannot handle replacing hot food on the buffet at a reasonable time, just serve continental breakfast. Weed smoking low life people at the next room made it very uncomfortable.
I really like the location right on the lake. It is a beautiful are. Many great spots to see a beautiful sunset.
The staff was wonderful but the rooms are horribly run down especially the bathrooms. The sink faucet handle was broken snd the shower/tub was stained. I’ll never say gross bathroom but close. The staff was as accommodating as they could be
It is very outdated and in need of a makeover. The carpet and chairs seem to be extremely old maybe from when the hotel first opened.
Staff friendly and wearing masks. Hotel is dated and rooms in need of update. Beds comfortable.
The first room had a major leak and there was water raining into the room. The second room the TV did not work. The third room was just ok. No breakfast and no substitute for breakfast which is normally available. There was a coffee station and the coffee tasted like it was made from yesterday's used coffee grounds. On check-out, they tried to charge me again for my pre-paid room. No one on staff was wearing a mask!
Beautiful scenery but they need to take care of the rooms a little better. There was splashed coffee dried on the wall near the coffee maker, the bracket that held the iron fell off of the wall when I lifted the iron and the fan in the bathroom didn’t work.
Dear Guest, On behalf of our entire team, I would like to apologize for such an unpleasant experience. I have shared your comments with our staff members and the housekeeping Supervisor will be addressing these matters with her staff and is committed to ensuring that these problems will not occur again. The bathroom fans are set on a timer. We appreciate the feedback, Thank you so much for your business and we look forward to seeing you in the future.
Our heat didn't work. The front desk offered to give us another room but as it wasn't overly cold we decided not to move, we were already unpacked.
Dear Guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The location is great, right on the water. We did not have a fridge in our room, and carpeting was wet and stained in spots.
Dear Guest, We would like to thank you for taking the time to share your experience with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.