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Recent guest reviews

Very nice and clean place to stay. Rooms are big but a little weird to go around and find your way to your room.

Great staff. Really clean. Great location. That’s all I have to say.

Easy access to shopping and food. Felt like they enjoyed having us there.

Room was pretty good, I didn’t experience any of the other amenities as we stayed there because of a power outage and we didn’t get there until very late at night. I loved the 12pm checkout, I feel that many hotels don’t offer a standard noon checkout!

Somerset mall is just a walk away. Room service was excellent and cheaper to order from your room than to sit in the restaurant.

Nice clean hotel. Convenient location with Somerset Collection stores, including Nieman Marcus, across from the parking lot. Other stores, including Nordstrom, across Big Beaver Road.

Very friendly staff. Nice hotel and close to shopping

The Inn's staff were very friendly and helpful. We enjoyed sitting in the courtyard.

Would have been better with a fridge and microwave

It was clean and across from the mall which was nice. No issues at all, just a little dated. Was fine though

This was a pleasant surprise. Great location and reasonable price. Staff was wonderful

Unfortunately this hotel did not meet the 4.1 rating stated. Although you were greeted promptly and courteously when arriving everything stopped there. The elevator had a weird smell - like being washed down with a dirty dishrag. The towels in the bathroom felt and looked like they were bought at a dollar store. You could only have the heat on or off. The amount of outlets was inadequate. The tv remote needed a new battery. Do not use the restaurant - steak was very subpar. I give this hotel a 3 at best.

Great staff. Nice room, good room service. Quite nice.

Elevators are super slow, but overall we had a really nice stay! I love the fact it was in walking distance to the mall. Clean rooms, comfy bed.

From the outside the hotel looks run down so I was already disappointed, but at we walked in it was beautiful ,the staff was nice as we checked in, we got on the elevator to go to our room, get off and it looked like we were in a totally different hotel, the ceilings were low, carpet was dirty and old, it had a bad odor, and looked as if they hadn't did any updates since the 90s. We paid for a king size room, but the bed was a queen and I know because I own a king, but the front desk staff wanted to argue with me.They have no amenities, no pool,no breakfast,they offered a business center that I went to use but it was an old big tan computer with no mouse.I wouldn't stay here if I was homeless... Horriiblllee! And expensive... Only good thing was that it's next door to the mall.. Don't stay here!

The staff was very friendly when we arrived, they were also very helpful with our needs (e.g. finding good food). The room was beautiful and clean. It was quiet in the halls, no issues.

This hotel is clean and convenient. I am happy with this hotel.

Stayed there for a night for business. Nice, clean hotel. Had a decent bar, which was open late.

W Big Beaver Rd Troy MI

Hotel highlights

  • Walking distance to Somerset Collection
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Somerset Inn places you within a short walk of Somerset Collection and within a mile (2 km) of American Dysautonomia Institute. This 250-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 250 air-conditioned rooms provide iPod docks, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Somerset Inn features a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Garden View

2 Queen Beds | Sleeps 4

Guest reviews for Somerset Inn

Everyone (12) Couples (10) Business (5) Family (6) Other (1) Friends (1)
5
Everyone

Very nice and clean place to stay. Rooms are big but a little weird to go around and find your way to your room.

By , from Ny on Sep 29, 2020

Review comment responded on Sep 30, 2020

Thank you for your feedback. I am so glad you enjoyed your stay and hope to see you again!

5
Business Business

Great staff. Really clean. Great location. That’s all I have to say.

By on Sep 19, 2019

Review comment responded on Sep 19, 2019

We are so glad you enjoyed our hotel. We hope to see you again on your next trip to the Troy area.

5
Family Family

Easy access to shopping and food. Felt like they enjoyed having us there.

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

We are so glad you enjoyed your stay and hope to see you again! Thank you for taking time to leave feedback!

3
Partner Couples

Room was pretty good, I didn’t experience any of the other amenities as we stayed there because of a power outage and we didn’t get there until very late at night. I loved the 12pm checkout, I feel that many hotels don’t offer a standard noon checkout!

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Thank you for your feedback! We are glad you enjoyed your stay.

5
Family

Somerset mall is just a walk away. Room service was excellent and cheaper to order from your room than to sit in the restaurant.

By on Mar 11, 2019

Review comment responded on Mar 13, 2019

Thank you for taking time to leave feedback. We are so glad you enjoyed your stay. Hope to see you on your next trip to the Troy area!

4
Everyone

By on Mar 9, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to leave feedback. We hope to see you on your next trip to the Troy area.

4
Everyone

Nice clean hotel. Convenient location with Somerset Collection stores, including Nieman Marcus, across from the parking lot. Other stores, including Nordstrom, across Big Beaver Road.

By , from Saugatuck, MI on Oct 1, 2018

Review comment responded on Oct 1, 2018

Thank you for your feedback! We hope to see you on your next trip to Troy.

5
Everyone

By on Sep 30, 2018

Review comment responded on Sep 30, 2018

Thank you for your feedback

4
Everyone

Very friendly staff. Nice hotel and close to shopping

By on Sep 10, 2018

Review comment responded on Sep 10, 2018

Thank you for your feedback! We hope to see you again soon.

4
Everyone

The Inn's staff were very friendly and helpful. We enjoyed sitting in the courtyard.

By , from St. Paul, MN on Sep 1, 2018

Review comment responded on Sep 2, 2018

Thank you for your feedback. We hope to see you on your next trip to the Troy area!

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