The toilet was very short , otherwise everything was great
Close to airport. Walkable distance to the car rental rental.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Property is pretty close to the airport. Not too far from the Detroit area, right off of i94. Carpet/ flooring was dirty not kept well. Windows and curtain way too dusty.
Nothing it smell I only had one light the room heater made noises all night . Tv wouldn't go up.
I did not like the hotel dirty rooms and no good service
This hotel was nasty, the entire hotel stunk. The amenities were horrific, (free breakfast). Bed was uncomfortable and restroom was dirty.
The toilett clog easily, provided the equipment to each room to resokve the isdue. not enough staff onsite to assist
The phone in the room didn’t work. The front desk attendant was rarely at the desk. The walls are very thin. The shuttle doesn’t come when it is scheduled.
Price was great. Check in receptionist was very nice
If you are looking for somewhere inexpensive to stay yet be comfortable, this is a decent place. Not a luxury hotel, but it gets the job done.
I like the room it was very big.It was nice to get my wakeup call on time.The help was very nice and helpful .
American Inn Suites Detroit Metro Airport places you within a 15-minute drive of popular attractions such as Southland Center and Ford World Headquarters. This 62-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast offered each morning.
The 62 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Microwaves, refrigerators, and coffee makers are other standard amenities.
Guests of American Inn Suites Detroit Metro Airport enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
The toilet was very short , otherwise everything was great
Close to airport. Walkable distance to the car rental rental.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Excellent for the money. Easy commute. Friendly staffs. When we checked out, we forgot to pickup the smart watch in one of the rooms. They called and gave it back. Very impressive customer service.
Property is pretty close to the airport. Not too far from the Detroit area, right off of i94. Carpet/ flooring was dirty not kept well. Windows and curtain way too dusty.
Nothing it smell I only had one light the room heater made noises all night . Tv wouldn't go up.
Dear Valued Guest, Clearly we were not performing to our usual standards the day of your stay, and for that I sincerely apologize. I have reviewed your feedback in detail with the staff. The experience you received is not representative of the service we typically offer. Thank you for taking the time to complete a review for the Knights Inn Detroit Metro Airport.
I did not like the hotel dirty rooms and no good service
I would like to apologize to you for failing to meet your expectations on your recent stay. Please be assured that I have read over every comment, and am working on those issues with my staff so that they never happen again. The issues you experienced are inexcusable, and I do understand how much of an inconvenience they may have been. Thank you for your valuable feedback
This hotel was nasty, the entire hotel stunk. The amenities were horrific, (free breakfast). Bed was uncomfortable and restroom was dirty.
Dear Valued Guest, Clearly we were not performing to our usual standards the day of your stay, and for that I sincerely apologize. I have reviewed your feedback in detail with the staff. The experience you received is not representative of the service we typically offer. Thank you for taking the time to complete a review for the Knights Inn Detroit Metro Airport.
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.