Extended Stay America - Detroit - Metropolitan Airport2.5 out of 5.0
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Recent guest reviews
It is a little noisy walls are thin don't but through Orbitz if there's any issues you can't get a hold of them to change things
It was a nice room for the right price close to the airport with free shuttle. 60$ a night you can't beat that!
Everything was great. From check in to staff to room. No complaints here
Empty cupboards and drawers. Not nice for an extended stay. Had to ask for a half dozen different things that should have been supplied and had to walk all the way down to the front desk multiple times for the items. Front desk refused to have anything sent to our room. Busy night , so staff was cranky and in edge. Not the best check in experience.
Bed was comfortable. Manager went out of her way to help us get to the airport in the AM
Our room claimed to be smoke free but it definitely didn't smell smoke free. I also chose this hotel because they had a shuttle, when I checked in I asked about the shuttle. He asked me "What time is your flight?" I told him 7:25, he said " Oh, our shuttle driver doesn't come in until 7".
I would not recommend this hotel to anyone as the rooms smelled atrocious and the TV was the smallest that I had ever seen. I only stayed one night and that was too long. I was scared to sleep on the bed I kept waking up itching. I took over 4 scalding hot showers in about 9 hours. Spend the extra money and go with something more comfortable please people. Don't waste your time with this place.
The location was perfect for this trip here for the Final Four basketball tournament. This location is very easy to get on and off of the highway and only about 15-20 minutes to downtown attractions. There is a nice local restaurant bar approx. 1 mile from the hotel names Wheat & Rye...you cannot get a larger sandwich for the price anywhere in the USA. My one major issue that I had with this hotel is that they charged my debit card the price of the room! I had already paid Orbitz for this stay. This caused alot of problems with my bank and the manager did not handle it the proper way that I had explained to [...]. I am very very upset about this issue and will not stay with this chain again!