Terrible ! Worst experience eve. The first night we got there our room was 81 degrees. We turned down the thermostat to 65 and left for 2 hours when we came back the heat was still at 81. It hadn’t cooled down at all then when we complain we were moved to another room where the first night was fine and then in the middle of the night we couldn’t use the bathroom because the ceiling was leaking there was a hole in the room above us or the water has been dripping . The bathroom was soaked and it was almost impossible to use when we complained we got moved to another room and same thing the thermostat was not working in that room either we decided to pack up a night early and head home because it was such a terrible experience.
Didn't like the shower, the water flow was inadequate for a good shower. Expected better breakfast from Embassy Suites. The authority should have thought of alternate options for customers who do not eat pork/sausage/bacon.
My stay at the Embassy suites was wonderful. The rooms were tastefully decorated, the bed was extremely comfortable, The staff very nice. I’m so glad they have the breakfast. The only issue is there is still a lack of parking. But everything else made up for that!!
The hotel was dirty
Hotel atrium was beautiful. Rooms are very outdated And needed more cleaning. Our pull out bed was broken. Staff was super friendly though. To go breakfast had a great variety. No towels in the pool for 2 days and trash was left there for 2 days too. We even informed the first desk but issue was not resolved. In an area where not much is around but food/attractions are within a couple miles. Wouldn’t stay here again.
We spent just one night here for a sports event. It was very clean! Enjoyed the hotel and the staff was very attentive. We appreciated that there was a restaurant and bar in the lobby so our party didn’t have to leave. Marco provided great service!
The room was spacious and clean. The bathroom sink stopper wasn't there and the shade in the living area wouldn't go up. We couldn't experience the hot tub because it was filthy when we wanted to get in it.😳
We arrived and to the hotel and the toom was dirty, pull out bed the mattress had a big hole it, and the floors were dirty. The breakfast buffet was really nice
I like the breakfast area and the service . Generally I like the way the way the rooms are around the central Foyer. We had a great experience.
Dining room and bar were nice. Breakfast was just ok. The room was nice except TERRIBLE shower.
The location was perfect. Staff at the front desk was great.
The location was good and the property was clean. The buffet was great. I did not like that construction work was going on.
Great location for attending a concert at DTE Energy Music Theatre. Nicely appointed, loved the suite design. Only complaint: with rooms opening onto lobby/bar area it was a bit noisy at night with weddings going on below.
Located within 2 miles (3 km) of Chrysler LLC Headquarters, Embassy Suites by Hilton Auburn Hills is within 3 miles (5 km) of Oakland University. This 3.5-star hotel has 224 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
All 224 accommodations afford space to spread out with a separate bedroom and living rooms. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
Guests of Embassy Suites by Hilton Auburn Hills have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Terrible ! Worst experience eve. The first night we got there our room was 81 degrees. We turned down the thermostat to 65 and left for 2 hours when we came back the heat was still at 81. It hadn’t cooled down at all then when we complain we were moved to another room where the first night was fine and then in the middle of the night we couldn’t use the bathroom because the ceiling was leaking there was a hole in the room above us or the water has been dripping . The bathroom was soaked and it was almost impossible to use when we complained we got moved to another room and same thing the thermostat was not working in that room either we decided to pack up a night early and head home because it was such a terrible experience.
Didn't like the shower, the water flow was inadequate for a good shower. Expected better breakfast from Embassy Suites. The authority should have thought of alternate options for customers who do not eat pork/sausage/bacon.
My stay at the Embassy suites was wonderful. The rooms were tastefully decorated, the bed was extremely comfortable, The staff very nice. I’m so glad they have the breakfast. The only issue is there is still a lack of parking. But everything else made up for that!!
Thank you for the kind comments. I'm sorry that parking was a bit challenging while you were here. The parking log extends around the building with several guest key entrances for your convenience. Please let us know if we can be of assistance next time you visit.
The hotel was dirty
Hotel atrium was beautiful. Rooms are very outdated And needed more cleaning. Our pull out bed was broken. Staff was super friendly though. To go breakfast had a great variety. No towels in the pool for 2 days and trash was left there for 2 days too. We even informed the first desk but issue was not resolved. In an area where not much is around but food/attractions are within a couple miles. Wouldn’t stay here again.
We spent just one night here for a sports event. It was very clean! Enjoyed the hotel and the staff was very attentive. We appreciated that there was a restaurant and bar in the lobby so our party didn’t have to leave. Marco provided great service!
Thank you for such an outstanding review. We will be sure to share your kind comments with Marco! We look forward to welcoming you and the team back soon
Thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon.
Thank you for taking the time to complete a review. Unfortunately our cooling system was not able to be activated during freezing temperatures. At this time all systems are normal and operational. We hope you will give us another opportunity in the future.