We arrived to the airport around10:30pm and the airport shuttle never showed up. We called 3 times and the person who answered the phone kept talking over me repeating “It's on his way, it’s on his way, it’s on his way”. Never gave me the opportunity to explained that I was waiting in the cold for almost 40 min with a 5 month old baby. We had to find our own transportation. There were more guests with us waiting and we ended up sharing a Van. The staff didn’t really care about the issue. There are not washer and dryer for guests even though it is advertised.
I will stay there every time I’m in Detroit
Staff super friendly and helpful
Rooms are clean and serve its purpose
Good!
No bathtub, no microwave
Property was great
I did not get to stay here. I made a reservation through Orbitz when I showed up at the hotel I was told the were no accomodations available for me. I'm still trying to get my refund.
Hotel staff was rude, I called for later check out hotel staff called me twice if I was checking out and cleaning person knocked twice. Bathroom was dirty, shower had slimy residue and there were nail clipping in the bathroom. Neighbors were loud all night into early morning. Not worth what I paid for considering this is a Marriott property.
Delta Hotels by Marriott Detroit Metro Airport places you within a 15-minute drive of popular attractions such as Yankee Air Museum and Automotive Hall of Fame. This 3.5-star hotel has 271 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a cocktail bar, along with a steakhouse that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
50-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, coffee makers, and free local calls.
At Delta Hotels by Marriott Detroit Metro Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
We arrived to the airport around10:30pm and the airport shuttle never showed up. We called 3 times and the person who answered the phone kept talking over me repeating “It's on his way, it’s on his way, it’s on his way”. Never gave me the opportunity to explained that I was waiting in the cold for almost 40 min with a 5 month old baby. We had to find our own transportation. There were more guests with us waiting and we ended up sharing a Van. The staff didn’t really care about the issue. There are not washer and dryer for guests even though it is advertised.
I will stay there every time I’m in Detroit
Dawn,Thank you so much for choosing the Delta Detroit Metro airport hotel. We truly appreciate your business! I am happy to hear you will be choosing us to stay with us again when your travels bring you back to the area.If there should be anything you need prior to an arrival please let us know as it would be our pleasure to serve you!Regards,Monica McLendonDirector of OperationsRegards,Monica McLendonDirector of Operations
Staff super friendly and helpful
Marissa, Thank you so much for staying with us at the Delta Detroit Metro Airport hotel! We truly appreciate your business. I hope you choose to stay with us again when your travels bring you back to the area! Regards, Monica McLendon Director of Operations
Rooms are clean and serve its purpose
Salam, Thank you for staying here at the Delta by Marriott Detroit Metro airport hotel! We truly appreciate your business. I hope you choose to stay with us again when your travels bring you back to the area! It would be our pleasure to serve you! Respectfully, Monica McLendon Director of Operations
Good!
Thank you so much for staying here with us at the Delta hotel by Marriott! We truly appreciate your business. I hope that if ever in the area again you will choose us for your hotel accommodations! Respectfully, Monica McLendon Front office manager
Fabiola,Thank you for staying at the Delta Detroit Metro airport hotel. We truly appreciate your business. I was disappointed to hear that you had such a horrible experience with our shuttle service. This is not typical on how we conduct business to service our guests. I sincerely apologize for the inconvenience you experienced during your arrival to the hotel. I hope you will give us another opportunity to serve you if your travels ever bring you back to this area. If you would like to elaborate more on your stay please feel free to contact the hotel directly. It would be my pleasure to discuss this further.Regards,Monica McLendonDirector of Operations