Candlewood Suites Decatur Medical Center2.5 out of 5.0
Recent guest reviews
The key amenity of this hotel is the full-size refrigerator in the room as well as a cooktop and a basic set of dishes. Other reviewers have noted the lack of a breakfast option. This is to be expected since you can make your own breakfast in the room. The fitness facility is a nice extra and my wife found that she could maintain her exercise routine even while we visited the hotel. Also, there is a small pantry with items available for sale. The king bed was comfortable. I will choose to stay here again.
When booking our event, the admins told us we would have a complimentary continental breakfast, but upon arriving, we discovered there was no breakfast. This was no HUGE deal to me, since hotel breakfasts are usually nothing but a carb fest, but still... I could have at least gotten a banana or something. When I went into the little "canteen" offered by the hotel, I could see that someone had covered up the morning breakfast announcement with a paper that said something like: Sorry, no breakfast today. But the woman at the desk said that they NEVER offer breakfast... What? Oh, well, whatever. Room was clean and spacious. Very nice stay. I appreciated having the little kitchenette, though I was only staying one night.
We were in town for an early procedure at the local hospital and this is the closest one by far. It looks pretty new. The bedding is comfortable which is not a given. We enjoyed the kitchen, the pool and hot tub too. It's all quite nice. We'll be back.
My daughter and I stayed here with my parents to visit my brother and his wife and their new baby at the hospital. The hotel was clean and we needed a late checkout which they gave us with no trouble at all. The only issue we had was a family that has been staying their for weeks. They seemed to have taken over the pool area and the mother was drinking all day long. It was hard to relax and I didn't feel comfortable letting my daughter leave the room alone and she's 15. I can't really blame this on the hotel though but it was a bad experience for us. We never even swam because of it. The air conditioner made a very loud clicking noise when it shut off which made it hard to sleep but overall, the beds were comfortable, the room was clean, and the staff were very friendly.
Stayed here for a week when my wife was working in wise county and I was with my 4 kids room was clean and ac worked very good wifi didn't connect all the time but we just went to pool and David the maintenance man was awesome made sure everything was great would highly recommend this hotel
This hotel has reasonable rates and is pretty clean. There is no restaurant but it has kitchenettes so you can prepare food yourself. There seemed to be a lot of families there. I'm sure they have a pool and hot tub.
From beginning to end,our stay at this property was outstanding. The kitchenette was stocked with everything needed to cook and clean. The free laundry can't be beat...be sure to bring your own detergent/softener as that is not included. The rooms are spacious. OMG>>>the bed was nice and firm yet still comfortable. The price can't be beat...with taxes for one night King studio suite nonsmoking...$74.64.
Please see the photo of my receipt from a recent stay at this hotel...I was quoted a rate of $79 per night for four nights...who knew they were going to jack up the rate on my last night WITHOUT TELLING ME AND BLACKING IT OUT on my bill?? Is this how Candlewood does business? Everyone should keep an eye out for this kind of dishonesty when staying here....it will be my last visit to them for sure.
A member of my family had a procedure done in decatur, texas. Booked a room at candlewood suites which was located just a short distance from the hotel. The room was clean and roomy. The room has a small kitchen with a full size refrigerator. The room was very nice. I have two negatives about this perticular hotel. We did not arrive until later in the evening and stood at the front desk for a good 10 minutes before came out to greet us and begin check in. This persons actions were very unprofessional. This person never greeted us , but just ask our name. I did not feel very welcome in the hotel. The second item is they do not have a breakfast. Upon checkout, the morning person was friendly, very professional, and quick. I would stay again just because it is close to the medical facility.
Had to stay due to death in the family. This hotel is right next to the hospital. Upon checking in the desk clerk asked what brought us to Decatur and upon learning of the reason promptly gave us a huge discount. I was pleasantly surprised since the rate was already low. The room was clean and the hotel was quiet. One small issue we had was they do not offer breakfast, I suppose that since they have a kitchenette you can fix your own. Overall a good experience. I would stay here again in the future. There is an IHOP nearby.
- Free WiFi and wired Internet in public areas
- Free parking
- Fitness center
- 24-hour business center
Candlewood Suites Decatur Medical Center is located 1.3 mi (2.1 km) from Wise County Heritage Museum and within a 10-minute drive of Decatur Golf Club. This 82-room hotel has free self parking, a fitness center, and a 24-hour business center. Texas Motor Speedway is also within a 30-minute drive.
For a nice break, mingle with other guests at the free manager's reception.
All 82 air-conditioned accommodations feature sitting areas. Guests can expect WiFi and cable TV. Microwaves, dishwashers, and stovetops are also standard.
At Candlewood Suites Decatur Medical Center, guests have access to a fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a library.
Reviews from Trip Advisor
91.0% of guests recommend this hotelTotal of 64 reviews