Candlewood Suites Decatur Medical Center2.5 out of 5.0
Recent guest reviews
We were in town for an early procedure at the local hospital and this is the closest one by far. It looks pretty new. The bedding is comfortable which is not a given. We enjoyed the kitchen, the pool and hot tub too. It's all quite nice. We'll be back.
My daughter and I stayed here with my parents to visit my brother and his wife and their new baby at the hospital. The hotel was clean and we needed a late checkout which they gave us with no trouble at all. The only issue we had was a family that has been staying their for weeks. They seemed to have taken over the pool area and the mother was drinking all day long. It was hard to relax and I didn't feel comfortable letting my daughter leave the room alone and she's 15. I can't really blame this on the hotel though but it was a bad experience for us. We never even swam because of it. The air conditioner made a very loud clicking noise when it shut off which made it hard to sleep but overall, the beds were comfortable, the room was clean, and the staff were very friendly.
Stayed here for a week when my wife was working in wise county and I was with my 4 kids room was clean and ac worked very good wifi didn't connect all the time but we just went to pool and David the maintenance man was awesome made sure everything was great would highly recommend this hotel
This hotel has reasonable rates and is pretty clean. There is no restaurant but it has kitchenettes so you can prepare food yourself. There seemed to be a lot of families there. I'm sure they have a pool and hot tub.
From beginning to end,our stay at this property was outstanding. The kitchenette was stocked with everything needed to cook and clean. The free laundry can't be beat...be sure to bring your own detergent/softener as that is not included. The rooms are spacious. OMG>>>the bed was nice and firm yet still comfortable. The price can't be beat...with taxes for one night King studio suite nonsmoking...$74.64.
Please see the photo of my receipt from a recent stay at this hotel...I was quoted a rate of $79 per night for four nights...who knew they were going to jack up the rate on my last night WITHOUT TELLING ME AND BLACKING IT OUT on my bill?? Is this how Candlewood does business? Everyone should keep an eye out for this kind of dishonesty when staying here....it will be my last visit to them for sure.
A member of my family had a procedure done in decatur, texas. Booked a room at candlewood suites which was located just a short distance from the hotel. The room was clean and roomy. The room has a small kitchen with a full size refrigerator. The room was very nice. I have two negatives about this perticular hotel. We did not arrive until later in the evening and stood at the front desk for a good 10 minutes before came out to greet us and begin check in. This persons actions were very unprofessional. This person never greeted us , but just ask our name. I did not feel very welcome in the hotel. The second item is they do not have a breakfast. Upon checkout, the morning person was friendly, very professional, and quick. I would stay again just because it is close to the medical facility.
Had to stay due to death in the family. This hotel is right next to the hospital. Upon checking in the desk clerk asked what brought us to Decatur and upon learning of the reason promptly gave us a huge discount. I was pleasantly surprised since the rate was already low. The room was clean and the hotel was quiet. One small issue we had was they do not offer breakfast, I suppose that since they have a kitchenette you can fix your own. Overall a good experience. I would stay here again in the future. There is an IHOP nearby.
We checked in for one night. The girl at the front desk was very friendly and quickly gave us a room on the 4th floor. We had requested a room on the first floor, as were were travelling with our dog, who hates elevators! She quickly found us a first floor room and made the change for us. We asked for a cart, as none were in the lobby. She immediately went to one of the rooms and brought us a cart back. This all took place during a shift change. She was due to get off work, but helped us with a smile. We were pleasantly surprised at the cleanliness of the hotel in general and of our room. Everything felt clean and fresh. I was a little skeptical, as we had stayed at a Candlewood Suites in Owasso, OK two weeks before. Our room there was neither clean nor fresh. And the beds were not good. Our bed at Candlewood, Decatur was comfortable, although the foundation did pop loudly, when we changed position. The microwave, refrigerator and dishwasher are so convenient. The hotel offers a very nice dog walk area, a pretty little pool and a basketball goal. It is in a nice, quiet location and is close to great restaurants. We will certainly stay there again, when in the Decatur area.
Not a big town but a very nice hotel with clean nice rooms, it had a full kitchen and the bed was comfortable. The staff was very friendly and gave us ideas of where to eat at in town. If I ever come back to Decatur this will be the place to stay!
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 62 reviews