Hotel is above expectations
Nice stay on our way through town. Hotel was clean, and staff was nice. Breakfast was included with stay which was a nice surprise. Would definitely stay here again if we are ever back in the area.
Rooms were not as clean as expected.
The check-in gentleman was very kind and polite. The grounds are nicely landscaped and clean. Your security is a high priority as there are many, many cameras that are being watched by the gentleman at the front desk.
Super clean, well taken care of, very friendly staff.
Very accommodating
The room hadn’t been cleaned in awhile … the pull out mattress had stains on it, the bottom of the air conditioner in the bedroom looked horrible. The inside of the refrigerator (particularly the freezer part of it) was nasty. The bottom of the shower curtain had black spots on it.
Bug in the bathroom. Hallways were dirty. Breakfast was very lacking.
Nice place for a night
I would not recommend this hotel. We got there and were informed that the pool was not open and that they were not serving breakfast. Then we got into our room and it smelled like dog and cat. Then I looked at the toilet and someone had use the bathroom and Peed on the toilet and it had not been cleaned up. Then I am one of those people who always strips the sheets back to see what you’re looking at or what you’re going to be sleeping on and there was hair. Someone else’s hair on the bed where I was supposed to sleep so I had to request new sheets and remake the bed myself. I called for a refund or a partial refund or to see if they could book me somewhere else and I just kept getting hung up on by Orbitz customer service.
The guy at check in was VERY RUDE! When we first arrived and went to our room it was the wrong room we paid for. We have 6 people in our group and paid for a queen suite. When we went to the front desk to let the guy know and show him the email from our reservation, he didn’t want to look at it and said that is not what you paid for. He then wanted me to look At his computer screen to see what it showed we paid for. He told us there was nothing he could do for us without paying for an additional room but he only had a king room available and that we needed to call orbitz. I asked to speak to the manager and he said that she wasn’t in today. After I got on the phone with orbitz and walked outside to talk, he must have found a room for us. As I was on hold with orbitz he threw a key on the counter and said “here you go”. Never explaining anything after he told us he didn’t have another room availaible for us. Horrible experience!!
Rooms were nice and they had a nice common area. Unfortunately the breakfast was shut down due to COVID-19. They provided some prepackaged items like a honey bun, chewy bars, and water but it would have been nice to have juice, milk, yogurt, hard boiled eggs, and some other items for breakfast that could have also been prepackaged.
This is a good hotel with affordable rates. It was clean and staff were nice.
Bathroom, leaking water all over the shelf near floor; toilet rim was filthy, soiled not cleaned thorough; trash and old towels left on floor under sink for two days in the bathroom, left from old room residents before i checked into the room; in other words, bathroom not cleaned thorough, tables for breakfast not cleaned, soiled and lastly, receptionist checking out customers, shirt was soiled with stains. The price i paid for my room, does not match for what i received for my stay. The quality of service was not good. Reimbursement of funds would have been sufficient.
La Quinta Inn & Suites by Wyndham Covington places you within 2 miles (3 km) of Turner Lake and Newton Plaza Shopping Center. This 66-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of La Quinta Inn & Suites by Wyndham Covington enjoy access to free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Hotel is above expectations
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!
Nice stay on our way through town. Hotel was clean, and staff was nice. Breakfast was included with stay which was a nice surprise. Would definitely stay here again if we are ever back in the area.
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!
Rooms were not as clean as expected.
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!
The check-in gentleman was very kind and polite. The grounds are nicely landscaped and clean. Your security is a high priority as there are many, many cameras that are being watched by the gentleman at the front desk.
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!
Super clean, well taken care of, very friendly staff.
Very accommodating
The room hadn’t been cleaned in awhile … the pull out mattress had stains on it, the bottom of the air conditioner in the bedroom looked horrible. The inside of the refrigerator (particularly the freezer part of it) was nasty. The bottom of the shower curtain had black spots on it.
Bug in the bathroom. Hallways were dirty. Breakfast was very lacking.
Thank you for taking the time to leave feedback.
Dear Adrian Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future! Sincerely, Nick Patel GM . lq53085gm@laquinta.com Ph # 770-784-9200