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Recent guest reviews

Didn't like towels they were old and falling apart, they also had no warm running water.

Good location, easy to go in and out Shower looks great, but kind of dangerous

The restaurant always had a different selection for their breakfast buffet and the servers were very friendly.

Very pleasant staff but hotel is starting to show its age.

Absolutely gorgeous hotel with beautiful views of the city!!! Everything was great!!!!! The hotel provides shuttle service to the consulate. The consulate is a 15 minute walk on a safe paved sidewalk and a 10 minute walk to the mall. Around the corner is S-mart, and a small shopping center that includes a drug store, pizza, resturant, and a few others. I didn't have the breakfast but I did have dinner there. The dinner was mostly American inspired food. I wanted mexican food, which the hotel next door, Krystal Urban , provides excellent options. The hotel has a gated entry and was safe! The gym had dumbbells which was about the only great thing since the machines weren't all that sturdy / Safe. There was clean towels and bottled water available for my workouts. I wish I was able to afford my two week trip here!! It was that great!!!

Room looked dirty. Pillows smelled like grease hair. Carpet smelled like cheap bus station restrooms deodorant. Furniture smelled like cleaned with a smelly towel, and bed cover looked dirty.

Went for a wedding and reception. Rooms were surprisingly cleanly. Staff were kind and friendly, but not always helpful. Parking lot and thus Hotel had tight security and felt very safe for those concerned with staying in Juarez with a car.

Very nice, safe, comfortable hotel. Staff aims to please. I was skeptical after reading the reviews including Trip Adviser...Don't believe them...Try this hotel. Great value!!!

the room is ok and the hotel is clean and pretty, but the food is bad. The restaurant is not recommended.

Nice hotel and good price! Good overall value! I recommend it.

very clean and frendly i love it

The Camino Real was very comfortable and spacious. I enjoyed the mountain view from the large window. It felt more like a vacation than business. The pool could have been a little cleaner and the water was too cold to swim in. The pool is the only complaint that I have, everything eles was top-notch. Staff were very helpful and friendly. Eating at the hotel was a very nice dining experience.

Upon arrival the room was not available and we were told to wait. The pool facility had no chairs or furniature. There were very few staff working the first day of our stay. Access to the hotel was difficult.

Very nice hotel. I was very disappointed that the spa was not heated during my stay.

Boulevard Teofilo Borunda 6941 Ciudad Juarez CHIH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Real Inn Ciudad Juárez places you 1.4 mi (2.2 km) from American Consulate. This 144-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to noon.


Rooms

The 144 rooms have an array of amenities, including free bottled water, laptop-compatible safes, and phones. Guests can expect 30-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Real Inn Ciudad Juárez have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and laundry facilities.

Room options

Deluxe Room

2 Double Beds | Sleeps 4

Deluxe Room King

1 King Bed | Sleeps 3

Guest reviews for Real Inn Ciudad Juárez

Everyone (5) Business (5) Couples (2) Family (3) Other (1)
3
Everyone

By on Mar 3, 2021

Review comment responded on Mar 18, 2021

Estimado Huésped, Gracias por contestar la encuesta de satisfacción, esperamos servirle nuevamente. Seguimos a sus ordenes !!!

2
Everyone

Didn't like towels they were old and falling apart, they also had no warm running water.

By , from El paso on Oct 18, 2020

Review comment responded on Oct 30, 2020

Thank you for the feedback, in a few days we"ll receive the new towels. We hope to serve you again !

4
Family

Good location, easy to go in and out Shower looks great, but kind of dangerous

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you for the time you took to give us a comment, We will check the shower The safety of our guest is the top priority. We hope to see you again !

4
Family Family

The restaurant always had a different selection for their breakfast buffet and the servers were very friendly.

By on Dec 1, 2019

Review comment responded on Jan 17, 2020

Thank you for the comments, We hope to see you again !

4
Everyone

Very pleasant staff but hotel is starting to show its age.

By , from Michigan on Sep 28, 2018

Review comment responded on Oct 3, 2018

Thanks for staying with us. We appreciate your feedback!

5

beautiful views from the top floors

Everyone

Absolutely gorgeous hotel with beautiful views of the city!!! Everything was great!!!!! The hotel provides shuttle service to the consulate. The consulate is a 15 minute walk on a safe paved sidewalk and a 10 minute walk to the mall. Around the corner is S-mart, and a small shopping center that includes a drug store, pizza, resturant, and a few others. I didn't have the breakfast but I did have dinner there. The dinner was mostly American inspired food. I wanted mexican food, which the hotel next door, Krystal Urban , provides excellent options. The hotel has a gated entry and was safe! The gym had dumbbells which was about the only great thing since the machines weren't all that sturdy / Safe. There was clean towels and bottled water available for my workouts. I wish I was able to afford my two week trip here!! It was that great!!!

By , from california on Mar 3, 2018

Review comment responded on Mar 7, 2018

Thanks for staying with us. We appreciate your feedback!

2

invited to not coming back

Everyone

Room looked dirty. Pillows smelled like grease hair. Carpet smelled like cheap bus station restrooms deodorant. Furniture smelled like cleaned with a smelly towel, and bed cover looked dirty.

By , from San Francisco on Oct 6, 2016

5

wedding ceremony

Other

Went for a wedding and reception. Rooms were surprisingly cleanly. Staff were kind and friendly, but not always helpful. Parking lot and thus Hotel had tight security and felt very safe for those concerned with staying in Juarez with a car.

By on May 24, 2015

4

under rated

Business

Very nice, safe, comfortable hotel. Staff aims to please. I was skeptical after reading the reviews including Trip Adviser...Don't believe them...Try this hotel. Great value!!!

By on Mar 3, 2014

3

food is really bad,room is great

Couples

the room is ok and the hotel is clean and pretty, but the food is bad. The restaurant is not recommended.

By on Dec 23, 2013

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