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Recent guest reviews

Look old, clean but old. The shower looks like is clogged.

Very clean rooms and great staff members willing to help.

Our stay here was very pleasant , since the moment we pulled up to the day we left . Frida at the front desk was super kind . I would recommend anyone traveling to cd Juarez for consul purposes to stay here , everything is super close . The breakfast buffet is very good also .

The property was under renovation when last visted. Pool was closed and lots of noise in the day due to renovation work. Plenty of other hotels to chose from in the area at the same or better price.

I liked the location, which was walking distance to the American Consulate, near many restaurant options (Barrigas is awesome!), and across the street from a big mall. The staff was very friendly. The property was very clean. The complimentary all-you-can-eat breakfast was wonderful. The in room wifi never failed me. And the hotel was nice enough to allow me to cancel the remaining day of my reservation without a fee or charge. My only, tiny complaint, was that the bed was too firm. Other than that, I really enjoyed my stay. I felt safe. I'm extremely happy that I chose this location verses all the other hotels in the area. I would stay again and would recommend it to anyone that is going Ciudad Juarez.

excellent and very helpful staff in all areas, reception, parking, cleaning as well in the breakfast area

On the first day, the shower did not drain properly, the air conditioner was too loud and no internet. On the second day maintenance came and took care of all three problems. When I checked the room, nothing was taken care of. I went to front desk again and talked with the manager. He gave me another room which was suppose to be bigger with fridge and microwave oven. He also gave me a free dinner at the restaurant for the inconvenience. However, the internet still did not work. Tech. came back to the room and he said that for some reason my computer was not automatically identifying their server. I had to leave my computer on the entire time I was there otherwise tech. would have to come by and reset my computer.

Nice stay just overpriced! This was obviously a property bought with holiday inn because everywhere else holiday inn are very nice! On the positive note, it was very convinient to the American cunsultate as far as location!

Staff was very nice, room was clean and neat the only thing is the complementary breakfast was not so great

My family enjoyed our stay. We will visit again. Food was great. Great staff.

Was amazing experience with a beautiful hotel staff and perfect facilities.

great extended stay for consulate visa interview. everyone was really nice and super helpful. there is everything you need right there. no need to even rent a car in juarez as the hotel has a shuttle and they will take you anywhere. you have everything you need right there.

This hotel is in a great location with a very large mall across the street and right next-door to the US consulate and there is a Starbucks coffee right in front of the hotel as well along with a really good Mexican restaurant to the side of the hotel which will deliver food directly to your room.

Great location. And very close to the U.S embassy, just across the street of the mall. The staff is crazy friendly super helpful with my needs. And the most important I did felt safe during my visit. Saira at front desk is super professional very good. Brenda (waitress) was very good always helping. The breakfast was okay, internet was fast, comfortable rooms, tv channels okay, always hot water running, wake up calls on time, everything very good.

The staff made-up lot's of mistakes with my room access card,never apologize at all

the stuff are great very nice employees the lady from the breakfast was very Cain .

Good place I like it clean and close by !!!!!!'nnnnnn nnnngrhjkj

Perfect for U.S. Embassy appointment with lots of security nearby. Missed having a restaurant inside the Hotel as they only served complementary breakfast but many very close within walking distance. Mall across the street was also very nice.

Av Paseo De La Victoria Ciudad Juarez CHIH

Hotel highlights

  • Walking distance to American Consulate
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones places you next to Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones. This 182-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All 182 rooms feature coffee makers, free local calls, and ironing boards. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones features free WiFi in public areas, a business center, and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 2

Deluxe Room

1 Double Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones

Everyone (11) Business (21) Couples (9) Family (7) Other (2) Friends (1)
4
Family with small children Business Business

Look old, clean but old. The shower looks like is clogged.

By on Jun 8, 2020

Review comment responded on Jun 13, 2020

Thank you very much for your feedback, your opinion is very important!

5
Family with small children

Very clean rooms and great staff members willing to help.

By on Dec 5, 2019

Review comment responded on Dec 5, 2019

Hello! thank you very much for your comments, in our hotel we work hard to give the best service!

5
Family with small children Business Business

Our stay here was very pleasant , since the moment we pulled up to the day we left . Frida at the front desk was super kind . I would recommend anyone traveling to cd Juarez for consul purposes to stay here , everything is super close . The breakfast buffet is very good also .

By , from Seattle on Nov 3, 2019

Review comment responded on Nov 4, 2019

Hello Ralphy! Thank you very much for your comment, we hope to have the opportunity to serve you again, best regards!

3
Family Family with small children Family

The property was under renovation when last visted. Pool was closed and lots of noise in the day due to renovation work. Plenty of other hotels to chose from in the area at the same or better price.

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Dear guest, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely,

4
Family Business Business

I liked the location, which was walking distance to the American Consulate, near many restaurant options (Barrigas is awesome!), and across the street from a big mall. The staff was very friendly. The property was very clean. The complimentary all-you-can-eat breakfast was wonderful. The in room wifi never failed me. And the hotel was nice enough to allow me to cancel the remaining day of my reservation without a fee or charge. My only, tiny complaint, was that the bed was too firm. Other than that, I really enjoyed my stay. I felt safe. I'm extremely happy that I chose this location verses all the other hotels in the area. I would stay again and would recommend it to anyone that is going Ciudad Juarez.

By on Mar 29, 2019

Review comment responded on Apr 16, 2019

Thank you very much for your comments, in our hotel we work hard to give the best service!

4
Everyone

By on Mar 21, 2019

Review comment responded on Apr 16, 2019

Thank you for staying with us, best regards!

3
Everyone

By on Jan 13, 2019

Review comment responded on Feb 12, 2019

Thank you for the rating you have given us! Your opinion is very important to us.

5
Everyone

excellent and very helpful staff in all areas, reception, parking, cleaning as well in the breakfast area

By on Jan 5, 2019

Review comment responded on Jan 8, 2019

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

3

hotel experience ok

Everyone

On the first day, the shower did not drain properly, the air conditioner was too loud and no internet. On the second day maintenance came and took care of all three problems. When I checked the room, nothing was taken care of. I went to front desk again and talked with the manager. He gave me another room which was suppose to be bigger with fridge and microwave oven. He also gave me a free dinner at the restaurant for the inconvenience. However, the internet still did not work. Tech. came back to the room and he said that for some reason my computer was not automatically identifying their server. I had to leave my computer on the entire time I was there otherwise tech. would have to come by and reset my computer.

By on Jul 18, 2018

3
Everyone

Nice stay just overpriced! This was obviously a property bought with holiday inn because everywhere else holiday inn are very nice! On the positive note, it was very convinient to the American cunsultate as far as location!

By on Jun 18, 2018

Review comment responded on Jul 31, 2018

Thank you very much for giving us the opportunity to stay with us, we are glad to know that you liked our service. Regards!

Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones

Av Paseo De La Victoria, Ciudad Juarez, CHIH 32528
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