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Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones

2.5 out of 5.0

Recent guest reviews

This hotel is in a great location with a very large mall across the street and right next-door to the US consulate and there is a Starbucks coffee right in front of the hotel as well along with a really good Mexican restaurant to the side of the hotel which will deliver food directly to your room.

Great location. And very close to the U.S embassy, just across the street of the mall. The staff is crazy friendly super helpful with my needs. And the most important I did felt safe during my visit. Saira at front desk is super professional very good. Brenda (waitress) was very good always helping. The breakfast was okay, internet was fast, comfortable rooms, tv channels okay, always hot water running, wake up calls on time, everything very good.

The staff made-up lot's of mistakes with my room access card,never apologize at all

the stuff are great very nice employees the lady from the breakfast was very Cain .

Good place I like it clean and close by !!!!!!'nnnnnn nnnngrhjkj

Perfect for U.S. Embassy appointment with lots of security nearby. Missed having a restaurant inside the Hotel as they only served complementary breakfast but many very close within walking distance. Mall across the street was also very nice.

Loved everything about this hotel great staff, room,pool and food.

I am not sure I would stay in this hotel again. It's one of the most expensive hotels in the area, but it's not so great. The business center is convenient. The pool is very little. The elevators seemed to be broken often... They have a shuttle - I wished they would of given me better information about it...it would of same me money on taxi.

I didn t like the customer service much, for the price I truly think it could be better.

everything was great and the staff was very helpfull and great attitude

My experience at this hotel was wonderful, just some minor important details. The rates are a little high but the services and anemites are worth it. The front desk staff in the evening is overwhelmed because there is only one person to do it all so they end up being rude. The telephones in the rooms lead you to believe that you can direct dial your calls but all calls go thru the front desk person, so they get tired and become rude. Arturo the van driver was exceptionally helpful. The buffet person was always ready to help you no matter.

comfortable, clean and convenient hotel. Walking distance from the USA consulate and located in a commercial area of the city.

I felt really comfortable and safe the staff was over the top nice and pleasant i thinks its the best choice we could have gotten for our visit everything was near by for food and entertainment i recommend it 100%

Everything at the hotel was up to date and the distance from the local staores was great. friendly staff and great service.

the location of this hotek is right down the street from the us consulate. i felt very safe staying at this hotel. the access to a computer & printer was great. the free breakfast buffet was delicious and convenient (definitely saved some money). the down side was that the rooms don't have a mini fridge (which they do have an ice machine) and the bed was extremely uncomfortable. i definitely expected a good, or NORMAL night sleep from this hotel name. the pillows felts like rocks, even after i had housekeeping replace them for some more comfortable ones. Over all the location & internet access was an upside. downside, "you will not get a comfortable nights sleep".

The location is perfect. They are pretty good with keeping your room clean. I will keep using this hotel if I need too. The negative things that I can find ist that, the front desk personnel aren't very friendly. I was scared to ask questions at times. Second there breakfast is not good at and no viarety.

This was a great hotel. It is very close to the American consulate from CD. Juarez ( 1 1/2 block) and to the medical clinics, as well as to the CAS building. The Location of the Hotel is great because there are always cops keeping the area (avenue) secure. The staff is very friendly and the breakfast buffet is delicious! I recommend to buy the tickets online because the night at the hotel is 123 dollars. One more thing, there are also computers and a printer available at the lobby for guests.

very good

was excellent the serves very nice

was exelent and very nice

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones

Everyone (1) Business (21) Couples (9) Family (4) Friends (1) Other (2)
5

great lication

Everyone

This hotel is in a great location with a very large mall across the street and right next-door to the US consulate and there is a Starbucks coffee right in front of the hotel as well along with a really good Mexican restaurant to the side of the hotel which will deliver food directly to your room.

By on Feb 14, 2017

Review comment responded on Feb 22, 2017

Dear Guest, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management.

4

great place for all what i needed.

BusinessTravelers

Great location. And very close to the U.S embassy, just across the street of the mall. The staff is crazy friendly super helpful with my needs. And the most important I did felt safe during my visit. Saira at front desk is super professional very good. Brenda (waitress) was very good always helping. The breakfast was okay, internet was fast, comfortable rooms, tv channels okay, always hot water running, wake up calls on time, everything very good.

By , from VIRGINIA on Dec 7, 2016

3

family trip

BusinessTravelers

The staff made-up lot's of mistakes with my room access card,never apologize at all

By on Dec 25, 2015

5

ok trip

BusinessTravelers

the stuff are great very nice employees the lady from the breakfast was very Cain .

By on Sep 15, 2015

4

wow

Families

Good place I like it clean and close by !!!!!!'nnnnnn nnnngrhjkj

By on Mar 23, 2015

4

12/02/12 trip

BusinessTravelers

Perfect for U.S. Embassy appointment with lots of security nearby. Missed having a restaurant inside the Hotel as they only served complementary breakfast but many very close within walking distance. Mall across the street was also very nice.

By on Dec 11, 2012

5

best holtel in juarez

BusinessTravelers

Loved everything about this hotel great staff, room,pool and food.

By on Aug 21, 2012

2

expensive...

BusinessTravelers

I am not sure I would stay in this hotel again. It's one of the most expensive hotels in the area, but it's not so great. The business center is convenient. The pool is very little. The elevators seemed to be broken often... They have a shuttle - I wished they would of given me better information about it...it would of same me money on taxi.

By on May 20, 2012

2

i expected better service

BusinessTravelers

I didn t like the customer service much, for the price I truly think it could be better.

By on May 11, 2012

5

great business trip

BusinessTravelers

everything was great and the staff was very helpfull and great attitude

By on Feb 10, 2012