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Recent guest reviews

Everything, environment, staff

i didnt like that we had to use the back door to go in and out of the hotel. also i didnt like the restaurant /bar allows people to hang out outside of the hotel after hours. it was noisy at night time specially on weekends, other than that the staff was friendly and the room was cleaned and spacious.

The breakfast and privet parking. Is what we like. What we didnt like it is the my reservation give me the option or two beds or one queen, and on the fron desk they charge me $10 extra when I ask for one bed room. Not a good business

I like the srvice The bar Custumer service in fron

The buffet at the restaurant in the hotel is excellent and cheap. I ate there every day for a week.

Friendly staff, clean rooms and delicious breakfast and buffet

Love how it is decorated....as soon as you walk in the hotel it smells good. My husband and I were there for 4 days, the staff was friendly and helpful the only bad thing was that by our 3 night there we seen a roach we moved the furniture to be able to kill it. On our last day another roach was running around. My husband killed it and left the dead roach in a napkin for the staff to see we weren't alone in the room.

This hotel is very nice. Decor, it has a small chapel, indoor pool alittle rec room in back to relax, and the restaurant is very good! Especially the breakfast buffet is phenomenal. The only thing that really bothered me was the loud music the play during dinner time. They usually have a live singer and they play music sometimes until 1230am! And i stayed on the second floor and they really disrupted my sleep on most nights. They shouldve cut off the music at 1000pm

Overall great stay. Only thing is the air conditioning unit was damaged and hard to change temperature. Other than that everything was great. It is a good walk to the embassy.

Overall my stay was great had to change hotels because they got sold out had to prolong my stay But overall I would recommend this hotel

The pool not is for toddles or kids 6 or 7 but is nice and the food in restaurant is good

Friendly staff and a clean room. However, I paid for extra days that I did not stay, and I was denied a refund or credit return.

Maria Bonita consulado americano hotel was the greatest hotel. I booked this hotel because is closed to the America consulate location. The staff are the best the cleanest of the hotel is spectacular everyday they clean your room. They have staff cleaning all day the hotel so I will tell you that you will never see a dearty spot. They have free breakfast. There also a restaurant in the first floor they serve buffet and they have good food.

The Jacuzzi never worked, the beds are old and uncomfortable. The staff except the door man are not helpful at all. Don't waste your money on this hotel is just the name.

I picked this place due to location. First we got to the parking lot and made a wrong turn so we backed up accidentally over an orange cone, the security guard yelled at us and threatened to charge us $500 pesos, wasn’t much but we didn’t pay & moved on. When it came to check in time they didn’t accept Amex for amenities even though they have an American Express card reader. I was traveling with my wife , 2 children & father in law. So we got a rooms to accommodate. But when we got to each of the rooms there were only towels for 2 & no shower soap, luckily we bring our own. Thee was however 2 bottles of water for the coffee pot. The bathroom fixtures were falling off of the wall. I hung my pants on the hook and the hook twisted and my pants went to the floor. I went to get a towel after the shower and the towel rack came right off of the wall. The tv didn’t work either. Most of the channels were static and grainy. The a/c unit was a bit loud and the place could use a bit more soundproofing because you can hear all of the road noise. The complimentary breakfast buffet was packed. Menu: cut up hotdogs, refried beans, scrambled egg type dish, some sort of chilaquiles, & white bread for toast. No tortillas though. Also milk, coffee, & teeny tiny 2 oz juice glasses. Literally almost a shot glass for the powdered oj. This is supposed to be a fancy hotel but it didn’t impress. The girl behind the counter was a bit snobby. We most likely won’t return to this hotel.

The hotel rooms have deteriorated, our room did not have the key bolt. The heating apparatus was NOISY, and we were moved to another room that was extremely noisy. Staff were not able to quiet occupants. Phone did not work. We were moved to another room that also did not have the key chain lock. I will NEVER stay there again!

Terrible stadium lighting glares through bedroom windows. Curtains are actually for decoration... or for closing in order to block out the light. Breakfast was tepid, not warm. Room carpet was dirty. It the worse aspect was the glaring lights at night and no ability to close windows.

The room was excellent very clean very comfortable. I have not stayed in a hotel alone time where I enjoyed it so much and didn't want to get out. The restaurant excellent food. It's my hotel whenever I go to juarez.

v. Paseo de la Victoria #4451 Ciudad Juarez CHIH

Hotel highlights

  • Walking distance to American Consulate
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hotel Maria Bonita Consulado Americano places you next to Plaza Las Misiones and within a 10-minute stroll of other popular attractions like American Consulate. This 3.5-star hotel has 128 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 9 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Hotel Maria Bonita Consulado Americano's 128 rooms are individually decorated and provide espresso makers, free newspapers, and phones. 40-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. Rooms also include desks.


Property features

Guests of Hotel Maria Bonita Consulado Americano have access to an indoor pool, a health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Room

1 King Bed | Sleeps 3

Double Room

2 Double Beds | Sleeps 4

Junior Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Family Room, 1 Bedroom, Refrigerator

2 Double Beds | 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hotel Maria Bonita Consulado Americano

Everyone (19) Couples (1) Family (7)
5
Everyone

Everything, environment, staff

By on May 2, 2021

Review comment responded on May 5, 2021

Hello! Thank you so much for your kindly comments and staying with us. We hope you enjoyed your stay as much as we did. We hope to have you back soon! Regards!

4
Family Business Business

i didnt like that we had to use the back door to go in and out of the hotel. also i didnt like the restaurant /bar allows people to hang out outside of the hotel after hours. it was noisy at night time specially on weekends, other than that the staff was friendly and the room was cleaned and spacious.

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Hi there ! We're glad to hear about you! Thank you so much for your comments and staying with us. Unfortunately, we had to modify a lot of procedures due to COVID-19 restrictions. We will keep your suggestions in mind and we hope to have you back with us soon! Best regards, Hotel Maria Bonita Consulado

5
Everyone

By on Feb 20, 2020

Review comment responded on Feb 20, 2020

Muchas gracias por alojarse con nosotros, su opinión es muy importante, vuelva pronto!

1
Family Business Business

The breakfast and privet parking. Is what we like. What we didnt like it is the my reservation give me the option or two beds or one queen, and on the fron desk they charge me $10 extra when I ask for one bed room. Not a good business

By on Oct 22, 2019

Review comment responded on Oct 22, 2019

We apologize for the inconvenience, the page handles wrong information and we are working on modifying it

5
Business Business Family

I like the srvice The bar Custumer service in fron

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Thank you for staying with us! Your opinion is very important to us.

5
Everyone

The buffet at the restaurant in the hotel is excellent and cheap. I ate there every day for a week.

By on Apr 30, 2019

Review comment responded on Apr 30, 2019

Thanks for staying with us! Your opinion is very important to us.

5
Family with small children Family

Friendly staff, clean rooms and delicious breakfast and buffet

By , from Leon, gto on Apr 30, 2019

Review comment responded on Apr 30, 2019

Thanks for staying with us! Your opinion is very important to us.

4
Everyone

By on Apr 4, 2019

Review comment responded on Apr 30, 2019

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

3
Partner Couples Family

Love how it is decorated....as soon as you walk in the hotel it smells good. My husband and I were there for 4 days, the staff was friendly and helpful the only bad thing was that by our 3 night there we seen a roach we moved the furniture to be able to kill it. On our last day another roach was running around. My husband killed it and left the dead roach in a napkin for the staff to see we weren't alone in the room.

By , from Lakewood, us on Mar 25, 2019

Review comment responded on Mar 26, 2019

We are very sorry for the inconveniences, we are working to improve the service and it does not happen again.

4
Family with small children Business Business

This hotel is very nice. Decor, it has a small chapel, indoor pool alittle rec room in back to relax, and the restaurant is very good! Especially the breakfast buffet is phenomenal. The only thing that really bothered me was the loud music the play during dinner time. They usually have a live singer and they play music sometimes until 1230am! And i stayed on the second floor and they really disrupted my sleep on most nights. They shouldve cut off the music at 1000pm

By on Feb 13, 2019

Review comment responded on Feb 14, 2019

Thanks for your comment, we are working to improve the service, we wait for you back

Hotel Maria Bonita Consulado Americano

v. Paseo de la Victoria #4451, Ciudad Juarez, CHIH 32528
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