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Recent guest reviews

Awesome and delicious food!!

I stay for six days at this hotel it’s like 7mins away consulado. The gym, the pool and the sitting area inside the hotel were close because of covid. The breakfast is ok the staff from breakfast area are very nice and always smiling so caring specially the elder man that works there he made us feel like at home! The staff in the front there ok some need to work at there actitude when I first got there the woman that receive me made me feel not welcome at all she seem to be moody and not caring young man there was the nicest always had a smile on him said hi and bye all the time ask if we needed something. The cleaning lady’s are very nice! The hotel was always safe and around the hotel as well . Overall it was a good stay!

Bathroom nott very clean

Close to Costco Sam’s Club grocery stores restaurants city buses bars convenient stores

Room dirty, dirty floors, pool dirty. Awesome and friendly staff.

Front desk people are very attentive and helpful. The hotel is a little outdated, but price per night is very fair in my opinion.

A very clean place! The room was very nice and don’t have any complains!

it was a good staying, hotel is close to a mall, and near grocery stores. It’s quiet even thought is located in a very transited area. The only bad thing about this hotel is that A/C wasn’t that cold, it was kinda sophocated.

Moldy shower area, restroom, dirty and stained old rugs, non working refrigerator, staff was friendly but the breakfast cook was no cook. I will never come back. Water in the shower went from warm to very hot, to cold, to hot. Not a pleasant stay.

Got a cockroach in the bathroom the first night, and made us stay really uncomfortable the whole time by being afraid of finding more insects in the room during our stay.

Av. Tecnologico 3750 Ciudad Juarez CHIH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport drop-off

Star Medica Hospital Ciudad Juarez2 is within a mile (2 km) of Krystal Urban Ciudad Juárez by US Consulate, and other popular sites like Plaza Las Misiones are within a couple of miles (3 km). This 120-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Krystal Urban Ciudad Juárez by US Consulate enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 350 per person one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Krystal Urban Ciudad Juárez by US Consulate

Everyone (10) Couples (2) Family (4)
5
Family Family with small children

Awesome and delicious food!!

By on Jul 4, 2022

Review comment responded on Jul 6, 2022

Hi Alejandro! We appreciate your comment, we wish you the best, we hope to see you here again!

3
Family with small children Business Business

I stay for six days at this hotel it’s like 7mins away consulado. The gym, the pool and the sitting area inside the hotel were close because of covid. The breakfast is ok the staff from breakfast area are very nice and always smiling so caring specially the elder man that works there he made us feel like at home! The staff in the front there ok some need to work at there actitude when I first got there the woman that receive me made me feel not welcome at all she seem to be moody and not caring young man there was the nicest always had a smile on him said hi and bye all the time ask if we needed something. The cleaning lady’s are very nice! The hotel was always safe and around the hotel as well . Overall it was a good stay!

By on Feb 18, 2022

3
Everyone

Bathroom nott very clean

By on Aug 13, 2021

Review comment responded on Sep 17, 2021

Dear guest, we are very sorry for the inconvenience. My sincerest apologies

5
Everyone

Close to Costco Sam’s Club grocery stores restaurants city buses bars convenient stores

By on May 2, 2021

Review comment responded on May 3, 2021

Dear Guest, thank you very much for your review and visit! Best Regards!

1
Everyone

By on Apr 28, 2021

Review comment responded on May 10, 2021

Estimado huesped si hubo algun inconveniente durante su estancia mi mas sinceras disculpas. Gracias por su visita!

5
Everyone

By on Jan 20, 2020

2
Family Family

Room dirty, dirty floors, pool dirty. Awesome and friendly staff.

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

We are sorry that you have had a bad impression of our facilities, we will work so that your next visit has a better experience

4
Everyone

By on Jun 10, 2019

4
Partner Couples Family

Front desk people are very attentive and helpful. The hotel is a little outdated, but price per night is very fair in my opinion.

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you for your comments we hope to see you soon

5
Partner Couples

A very clean place! The room was very nice and don’t have any complains!

By , from El Paso on Apr 14, 2019

Review comment responded on Apr 16, 2019

Thanks for your comments

Krystal Urban Ciudad Juárez by US Consulate

Av. Tecnologico 3750, Ciudad Juarez, CHIH 32528
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