Krystal Urban Ciudad Juárez by US Consulate
3.0 out of 5.0
3.2
out of 5
Average Guest Review
See all 30 reviews
This hotel is most popular for:
Recent guest reviews
Moldy shower area, restroom, dirty and stained old rugs, non working refrigerator, staff was friendly but the breakfast cook was no cook. I will never come back. Water in the shower went from warm to very hot, to cold, to hot. Not a pleasant stay.
Got a cockroach in the bathroom the first night, and made us stay really uncomfortable the whole time by being afraid of finding more insects in the room during our stay.
Dirty linens and bathroom Refused to honor complementary breakfast
I liked that the hotel was clean. I had way better reception there that at a previous place I was at. I wish there were better eateries close by but overall good place.
The free breakfast buffet was great staff was friendly. My kids enjoyed the pool. Free wifi and lots more extras. Will return.
super nice clean, service good city is not that nice
It was nice and clean but was in a bad Mexican location.
My stay at this hotel is very pleasant. The staff is courteous and speedy.
Room was clean and comfortable, staff needs to be more attentive
Not bad. The fridges never work. Rooms needed a little maintnance. Other than that great.
Nice place to stay. Very close to consulate and airport. Great price, too.
IT WAS GOOD FOR GOING TO CANSULATE AND HAD BREFAST DOWN STAIRS
Not as close to Consulate. They offered free transportation but 2 days did not have any driver. Staff was friendly, rooms comfortable
Save your money and stay at a better hotel. This hotel is terrible, the staff are rude and location is the pits. It's in a bad part of town and not even close to the Consulado. Not to mention the noise at 3:00 am in the morning.
It was very nice and clean. The staff was very helpful and kind. And the stay felt very safe. Definitely recommend to anyone staying in Juarez.
We had a great stay at this hotel, we really recommend this place near the park
Wonderful hotel, location and the best part.....THE PRICE!!!!!
Great hotel except needs better WIFI service. Signal REALLY slow couldn't get signal at all.
excellent location...near the biggest shopping mall in cd juarez.
Guest reviews for Krystal Urban Ciudad Juárez by US Consulate
hotel, looks ok only from outside
Everyone
Moldy shower area, restroom, dirty and stained old rugs, non working refrigerator, staff was friendly but the breakfast cook was no cook. I will never come back. Water in the shower went from warm to very hot, to cold, to hot. Not a pleasant stay.
dirtiest hotel i've ever stayed in.
Everyone
Everyone
Got a cockroach in the bathroom the first night, and made us stay really uncomfortable the whole time by being afraid of finding more insects in the room during our stay.
think twice
Families
Dirty linens and bathroom Refused to honor complementary breakfast
consulate trip
GetawayWithFriends
I liked that the hotel was clean. I had way better reception there that at a previous place I was at. I wish there were better eateries close by but overall good place.
loved it
Families
The free breakfast buffet was great staff was friendly. My kids enjoyed the pool. Free wifi and lots more extras. Will return.
nice
GetawayWithFriends
super nice clean, service good city is not that nice
nice hotel, but it was in mexico
Singles
It was nice and clean but was in a bad Mexican location.
excellent hotel at a discount
BusinessTravelers
My stay at this hotel is very pleasant. The staff is courteous and speedy.
i was expecting more
BusinessTravelers
Room was clean and comfortable, staff needs to be more attentive
Dear guest. we are sorry for this inconvenience that made you not having a satisfactory stay. This situation has been notified to the housekeeper to prevent it happen to another guest Have a nice day.