Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

Choose dates to view prices

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Lobby sitting area
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(93 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad Juárez

Plaza Las Misiones is within a mile (2 km) of Krystal Urban Ciudad Juárez by US Consulate, and other popular sites like Star Medica Hospital Ciudad Juarez2 are within a couple of miles (3 km). This 120-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • La Rodadora Espacio Interactivo - 7 min walk - 0.4 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Guests staying at Krystal Urban Ciudad Juárez by US Consulate enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, laundry facilities, and a reception hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 740 for adults and MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

Is a free cancellation option available at Krystal Urban Ciudad Juárez by US Consulate?

Krystal Urban Ciudad Juárez by US Consulate offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on May 5, 2026 start from $235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Krystal Urban Ciudad Juárez by US Consulate?

This hotel in Ciudad Juárez is within a 10-minute walk of Central Park and La Rodadora Espacio Interactivo. You'll also find Plaza Las Misiones and Paso del Norte Cultural Center within a short drive.

Is parking available on site at Krystal Urban Ciudad Juárez by US Consulate?

Yes, self parking is offered for free at the hotel.

Does Krystal Urban Ciudad Juárez by US Consulate feature a casino?

No, Krystal Urban Ciudad Juárez by US Consulate doesn't have a casino.

Is there an indoor pool at Krystal Urban Ciudad Juárez by US Consulate?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Krystal Urban Ciudad Juárez by US Consulate?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Krystal Urban Ciudad Juárez by US Consulate?

No, this hotel doesn't have a spa tub.

Does Krystal Urban Ciudad Juárez by US Consulate have a restaurant that serves breakfast?

Yes, Krystal Urban Ciudad Juárez by US Consulate serves buffet breakfast each morning for a surcharge from its restaurant.

Does Krystal Urban Ciudad Juárez by US Consulate allow pets to stay for free?

No, pets aren't allowed at Krystal Urban Ciudad Juárez by US Consulate though service animals are welcome.

Does Krystal Urban Ciudad Juárez by US Consulate have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Krystal Urban Ciudad Juárez by US Consulate?

The closest major airport to Krystal Urban Ciudad Juárez by US Consulate is Ciudad Juarez Intl. Airport (CJS), which is 4.4 mi away (16 minutes by car). Another top airport is El Paso International Airport (ELP), which is located 12.5 mi away (39-minute drive).

Are there rooms with balconies at Krystal Urban Ciudad Juárez by US Consulate?

No, at Krystal Urban Ciudad Juárez by US Consulate, there aren't any guestrooms that list a balcony.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1423 out of 2097 reviews
Rating 8 - Good. 323 out of 2097 reviews
Rating 6 - Okay. 163 out of 2097 reviews
Rating 4 - Poor. 89 out of 2097 reviews
Rating 2 - Terrible. 99 out of 2097 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Neira

Stayed 1 night in Feb 2026

10/10 Excellent

Cesar

Stayed 2 nights in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, amenities
Excelente
Stayed 2 nights in Jan 2026

4/10 Poor

LAURA

Traveled with family
Disliked: Amenities, property conditions & facilities
The phone line was always dead we couldn't contact the lobby, we only got 1 set of pillows not two as the picture shows, windows were extremely dirty, dryer wasn't working, lamps were broken, no shower towels available only hand size and only 2
Stayed 1 night in Dec 2025

10/10 Excellent

Jose O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the buffet is the best with lots of options
Stayed 1 night in Dec 2025

10/10 Excellent

Isajaf

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No everything fine!!!
Stayed 3 nights in Dec 2025

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was perfect very clean we stayed on a Thursday second floor it was a quinceanera or somethin the koise was loud couldn't sleep that night
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the night
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , everyone was super nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities
Staff is very helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room,quiet place,good service,delicious breakfast,great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025

8/10 Good

Erika

Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no free breakfast
Stayed 4 nights in Dec 2025

4/10 Poor

Alejandro

Traveled with family
Liked: Staff & service
This hotel overall need a lot of work attention cleaning RE do the rooms the bathrooms .. staff are really nice…..
Stayed 2 nights in Dec 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Krystal urban before so I know it’s a good hotel however due to transportation error, I had to cancel my two nights. I’m hoping I can get a refund for both nights or even one night or if I could reschedule.
Stayed 2 nights in Dec 2025

10/10 Excellent

humberto

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my wallet and they kept it safely fir me, everything great! Thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Great servicw
Stayed 1 night in Dec 2025

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