Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel with free parking, near Star Medica Hospital Ciudad Juarez2

Choose dates to view prices

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Interior detail
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

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Room options

Standard Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 2

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate places you within a mile (2 km) of popular attractions like Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones. This 120-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • La Rodadora Espacio Interactivo - 7 min walk - 0.4 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬8 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk
  • ‪Clasicos - ‬14 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Guests staying at Krystal Urban Ciudad Juárez by US Consulate enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 475.8 for adults and MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

Is a free cancellation option available at Krystal Urban Ciudad Juárez by US Consulate?

Krystal Urban Ciudad Juárez by US Consulate offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on Jul 7, 2025 start from $85.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Krystal Urban Ciudad Juárez by US Consulate?

This hotel in Ciudad Juárez is within a 10-minute walk of Central Park and La Rodadora Espacio Interactivo. You'll also find Plaza Las Misiones and Plaza de las Americas within a short drive.

Is there parking available at Krystal Urban Ciudad Juárez by US Consulate?

Yes, self parking is offered for free at the hotel.

Does Krystal Urban Ciudad Juárez by US Consulate feature a casino?

No, Krystal Urban Ciudad Juárez by US Consulate doesn't have a casino.

Is there an indoor pool at Krystal Urban Ciudad Juárez by US Consulate?

Yes, this hotel has an indoor pool.

Is Krystal Urban Ciudad Juárez by US Consulate good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Krystal Urban Ciudad Juárez by US Consulate have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Urban Ciudad Juárez by US Consulate have a restaurant that serves breakfast?

Yes, Krystal Urban Ciudad Juárez by US Consulate serves buffet breakfast each morning for a surcharge from its restaurant.

Does Krystal Urban Ciudad Juárez by US Consulate allow pets to stay for free?

No, pets aren't allowed at Krystal Urban Ciudad Juárez by US Consulate though service animals are welcome.

Does Krystal Urban Ciudad Juárez by US Consulate have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Krystal Urban Ciudad Juárez by US Consulate?

The closest major airport to Krystal Urban Ciudad Juárez by US Consulate is Ciudad Juarez Intl. Airport (CJS), which is 4.3 mi away (8 minutes by car). Another top airport is El Paso International Airport (ELP), which is located 11.4 mi away (18-minute drive).

Can I book a room with a balcony at Krystal Urban Ciudad Juárez by US Consulate?

No, there aren't any guestrooms with balconies at Krystal Urban Ciudad Juárez by US Consulate.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1016 out of 1533 reviews
Rating 8 - Good. 238 out of 1533 reviews
Rating 6 - Okay. 132 out of 1533 reviews
Rating 4 - Poor. 62 out of 1533 reviews
Rating 2 - Terrible. 85 out of 1533 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
It is right across the avenue from the Juarez Express bus stop which takes you to the airport or downtown.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very safe and very clean, enjoy my stay at Crystal hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Thomas Charles

Stayed 6 nights in Mar 2025

4/10 Poor

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Eder antonio

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

GERARDO A

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Stayed 1 night in Feb 2025

10/10 Excellent

Damian

Stayed 1 night in Feb 2025

2/10 Terrible

jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel expecting comfort and quality, but instead, I ended up with one of the worst food experiences of my life. I ordered a steak for dinner, only to spend the entire night and following day violently ill—vomiting, suffering from relentless diarrhea, and feeling completely drained. No guest should have to endure this. It’s clear that food safety is not a priority here, and based on my experience, I wouldn't trust their kitchen. The hotel itself feels old and in need of updates, though I will say the staff was kind and attentive. Unfortunately, good service can’t make up for food that makes you sick. If you’re considering staying here, I’d strongly advise against eating at their restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, staff restaurant staff, everyone very neat and professional Good coffee & breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Stayed 1 night in Feb 2025

10/10 Excellent

santiago

Stayed 2 nights in Mar 2025

10/10 Excellent

nahum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

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