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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center
VIP Access

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Property video
Business center
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad Juárez

Hotel Lucerna Ciudad Juarez places you next to Hospital de la Mujer and within a 10-minute stroll of other popular attractions like Plaza de las Americas. This 4.5-star hotel has 138 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles
  • Chamizal Federal Public Park - 2 min drive - 1.2 miles

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬4 min walk
  • ‪Crisostomo - ‬7 min walk
  • ‪Cafe Veracruzano - ‬12 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at Hotel Lucerna Ciudad Juarez enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and an area shuttle. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, a meeting room, and a terrace.
Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers, and beds sport premium bedding. Balconies, iPod docks, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 26 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Are free cancellation options available at Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on Nov 30, 2025 start from $88.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Lucerna Ciudad Juarez?

This hotel is located in Ciudad Juárez, a short 8-minute walk from Plaza de las Americas and also 17 minutes on foot from Paso del Norte Cultural Center. You'll also find Ciudad Juárez Art Museum and Jaime Canales Lira Stadium less than a mile away.

Will I be able to park at Hotel Lucerna Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Lucerna Ciudad Juarez feature a casino?

No, Hotel Lucerna Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at Hotel Lucerna Ciudad Juarez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hotel Lucerna Ciudad Juarez?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Lucerna Ciudad Juarez have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Lucerna Ciudad Juarez have a restaurant with a breakfast menu?

Yes, Hotel Lucerna Ciudad Juarez serves buffet breakfast for a surcharge each morning at Acueducto.

Will Hotel Lucerna Ciudad Juarez allow pets to stay free of charge?

No, pets aren't allowed at Hotel Lucerna Ciudad Juarez.

Does Hotel Lucerna Ciudad Juarez have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Lucerna Ciudad Juarez?

The closest major airport to Hotel Lucerna Ciudad Juarez is El Paso International Airport (ELP), which is 9.7 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.2 mi away (23-minute drive).

Are there rooms with balconies at Hotel Lucerna Ciudad Juarez?

Yes, every guestroom at Hotel Lucerna Ciudad Juarez comes with a balcony.

Does Hotel Lucerna Ciudad Juarez offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Lucerna Ciudad Juarez.

Reviews

Hotel Lucerna Ciudad Juarez Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1004 reviews
Rating 8 - Good. 128 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

Reviews

10/10 Excellent

Cid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente locación y servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Nubiag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention
Stayed 2 nights in May 2025

8/10 Good

Carlos

Traveled with family and small children, Business traveler
Too noisy and the smell in the room was awful
Stayed 1 night in Aug 2025

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the rooms. Just a little more friendly front desk please.
Stayed 1 night in Aug 2025

10/10 Excellent

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional performance and service
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool, helpful and friendly staff, comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom wasn’t very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Graciela

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

Nolberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Antonia

Stayed 2 nights in Aug 2025

10/10 Excellent

Saul

Stayed 1 night in Jul 2025

4/10 Poor

Alfredo, pasadena

Traveled with family
Liked: Staff & service
No hot water in the hotel. Expensive alcoholic drinks. Wind gushing trough window cracks
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Place is so dirty and disgusting! I rented out 2 rooms both were absolute trash there was bugs on sofá
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Liked: Amenities
Clean place
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good upgrade was good only thing wrong no hot water
Stayed 1 night in Jul 2025

10/10 Excellent

Angelo

Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Jul 2025

6/10 Okay

Raul

Liked: Cleanliness, staff & service
I've stayed here for years but this hotel seem to be dropping in quality a little bit. the hot tub hasnt worked the last 3 times ive stayed. the bed we had in our room was broke it kept poping out of the bed rail or clank everytime we moved. the room had a funky smell. The service is always great.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Amenities
Hoy
Stayed 1 night in Jul 2025

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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