iStay Hotel Ciudad Juarez

3.5 star property
Central hotel with free parking connected to a shopping center in Ciudad Juárez
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Exterior
Shower, hair dryer, towels
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte Cultural Center
    ‪12 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Double Room

7.2 out of 10
Good
(12 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

9.0 out of 10
Wonderful
(9 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(35 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room

8.0 out of 10
Very good
(27 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Standard

  • Sleeps 2
  • 2 Double Beds

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

Quadruple Room Deluxe

  • Sleeps 2
  • 2 Double Beds

Single Room Deluxe

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Ciudad Juárez

Located in Zona Pronaf, iStay Hotel Ciudad Juarez is adjacent to Hospital de la Mujer and within a 10-minute stroll of Plaza de las Americas. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Ciudad Juárez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.

What's nearby

  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Benito Juárez Olympic Stadium - 4 min drive - 2.2 miles
  • Paso del Norte International Bridge - 4 min drive - 2.6 miles
  • American Consulate - 10 min drive - 5.5 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez
Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • iStay Delicious

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 825,397 square feet of conference space

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: MXN 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 120 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel is situated in Zona Pronaf within a 10-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. You'll also find Paso del Norte Cultural Center and Estadio 20 de Noviembre less than a mile away.

Is there parking available at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at iStay Hotel Ciudad Juarez?

Spa services at the hotel include mani/pedis.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool.

Is iStay Hotel Ciudad Juarez a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does iStay Hotel Ciudad Juarez have a hot tub?

No, there isn't a spa tub at this hotel.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at iStay Delicious.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez.

Are there connecting rooms at iStay Hotel Ciudad Juarez?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.5 mi away (25 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.6 mi away (24-minute drive).

Can I book a room with a balcony at iStay Hotel Ciudad Juarez?

No, there aren't any guestrooms with balconies at iStay Hotel Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1036 reviews
Rating 8 - Good. 206 out of 1036 reviews
Rating 6 - Okay. 96 out of 1036 reviews
Rating 4 - Poor. 52 out of 1036 reviews
Rating 2 - Terrible. 56 out of 1036 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Stayed 3 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean and delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Araceli

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

marisela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super nice this was our third time staying here
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Bilhan

Business traveler
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Mayte

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Stayed 2 nights in Apr 2025

10/10 Excellent

bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Adalberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Joe J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's in busy area. Plenty of places to walk to.
Stayed 2 nights in Mar 2025

10/10 Excellent

Armando, EL PASO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff excellent service
Stayed 2 nights in Mar 2025

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nooo good
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay here it’s amazing quiet and super comfortable. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything great just ac unit not working properly
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Mar 2025

4/10 Poor

William Todd

Stayed 1 night in Mar 2025

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