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iStay Hotel Ciudad Juarez

3.5 star property
Central hotel with free parking connected to a shopping center in Ciudad Juárez
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Lobby
Indoor pool
Exterior
Shower, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(42 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Fiesta Inn Ciudad Juarez

Zona Pronaf
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,012 reviews
$86 nightly
The price is $96
Dec 7 - Dec 8
Total with taxes and fees
Fiesta Inn Ciudad Juarez

About the neighborhood

Ciudad Juárez

Located in Zona Pronaf, iStay Hotel Ciudad Juarez is adjacent to Hospital de la Mujer and within a 10-minute stroll of Plaza de las Americas. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Ciudad Juárez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles
  • Chamizal Federal Public Park - 5 min drive - 1.2 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Applebee's - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez
Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Parking included
  • Free WiFi
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8.8 out of 10, Excellent, 1,914 reviews
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Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: MXN 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Dec 2, 2025 start from $87.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel is situated in Zona Pronaf within a 10-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. You'll also find Paso del Norte Cultural Center and Jaime Canales Lira Stadium less than a mile away.

Is parking available on site at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool.

Is iStay Hotel Ciudad Juarez a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a restaurant.

Are there hot tubs at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a spa tub.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at Restaurante la Pergola.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez though service animals are welcome.

Are there connecting rooms at iStay Hotel Ciudad Juarez?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.5 mi away (25 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.6 mi away (24-minute drive).

Are there rooms with balconies that I can book at iStay Hotel Ciudad Juarez?

No, there aren't any guestrooms with balconies at iStay Hotel Ciudad Juarez.

Reviews

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 738 out of 1184 reviews
Rating 8 - Good. 234 out of 1184 reviews
Rating 6 - Okay. 110 out of 1184 reviews
Rating 4 - Poor. 49 out of 1184 reviews
Rating 2 - Terrible. 53 out of 1184 reviews

Reviews

10/10 Excellent

Marlon

Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia, The Woodlands

Stayed 1 night in Aug 2025

10/10 Excellent

Ana Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Esperanza

Liked: Cleanliness, staff & service
Falto hielo dese q llegue dijeron q en media hora nada no ubo creo q nesesario mas maquinas una no se da abasto para rentar todas las abitaciones , alas 9 fui por desuyino tampoco avia asi pienso no funcionava la maquina de ahi en fuera todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Staff & service
Old
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel as always
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Stayed 1 night in Aug 2025

6/10 Okay

Martín Jazhiel

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Todo muy tranquilo y céntrico pero había cucarachas en la habitación.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean Hotel

Hotel is very convenient connected to a nice retail store with restaurant, pharmacy, clothing, cigars, DVDs, duty free perfume, gift shop. Shopping mall is across the street. Be careful when crossing street. Cars dont respect people crossing street. I found out the hard way
Stayed 2 nights in Jul 2025

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ralf, McKinney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cheaper alternative in Juarez compared to the hotels across the street. Rooms are good, cooked breakfast and nice seating areas. Good deal for the price, but not a honeymoon destination.
Stayed 3 nights in May 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevators needs air condition, the rooms needs attention, dirty floors, the restrooms needs an extractor or ventilation.
Stayed 9 nights in Jul 2025

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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