iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Housekeeping
Room service
Gym

Explore the area

Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

Place, Plaza de las Americas
‪3 min walk‬
Place, Paso del Norte Cultural Center
‪12 min walk‬
Place, Paso del Norte International Bridge
‪4 min drive‬
Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
‪15 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Standard Room

Excellent

312 sq ft
Sleeps 3
1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Very good

312 sq ft
Sleeps 4
2 Double Beds

Deluxe Room

Wonderful

334 sq ft
Sleeps 3
1 King Bed

Deluxe Double Room

Good

334 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Ciudad Juárez

Located in Zona Pronaf, iStay Hotel Ciudad Juarez is adjacent to Hospital de la Mujer and within a 10-minute stroll of Plaza de las Americas. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Ciudad Juárez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.

What's nearby

Plaza de las Americas - 3 min walk - 0.2 miles
Paso del Norte Cultural Center - 12 min walk - 0.7 miles
Benito Juárez Olympic Stadium - 4 min drive - 2.2 miles
Paso del Norte International Bridge - 4 min drive - 2.6 miles
American Consulate - 10 min drive - 5.5 miles

Getting around

El Paso Union Depot - 18 min drive
El Paso International Airport (ELP) - 25 min drive

Restaurants

‪Sanborns Ciudad Juárez - ‬2 min walk
‪Fiesta Inn - ‬2 min walk
‪Crisostomo - ‬5 min walk
‪Cafe Veracruzano - ‬10 min walk
‪ITALIA Forno Ristorante - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez

Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

In-room safe, desk, blackout drapes, soundproofing

Pool
Parking included
Free WiFi
Restaurant

$84 nightly

Nov 21 - Nov 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
A restaurant
Coffee and tea in common areas

Restaurants on site

Restaurante la Pergola

Things to do

Gym
Indoor pool
Shopping
TV in common areas

Family friendly

Babysitting
In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage

Guest services

Housekeeping (daily)
Porter/bellhop

Business services

Business center
Conference center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
4 floors
Banquet hall
Reception hall
Smoking not allowed

Room amenities

Bedroom

Free crib

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

40-inch plasma TV with premium cable channels

Food and drink

Limited room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 23 2025 to October 27 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-6:00 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Hotel iStay Ciudad Juarez

iStay Ciudad Juarez

iStay Hotel

iStay Hotel Ciudad Juarez

Istay Ciudad Juarez

iStay Hotel Ciudad Juarez Hotel

iStay Hotel Ciudad Juarez Ciudad Juárez

iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel is situated in Zona Pronaf within a 10-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. You'll also find Paso del Norte Cultural Center and Estadio 20 de Noviembre less than a mile away.

Is there parking available at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from October 23 2025 until October 27 2025 (subject to change).

Is iStay Hotel Ciudad Juarez good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a restaurant.

Does iStay Hotel Ciudad Juarez have a hot tub?

No, this hotel doesn't have a spa tub.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at Restaurante la Pergola.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez though service animals are welcome.

Does iStay Hotel Ciudad Juarez have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.5 mi away (25 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.6 mi away (24-minute drive).

Can I book a room with a balcony at iStay Hotel Ciudad Juarez?

No, there aren't any guestrooms with balconies at iStay Hotel Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Jose

Traveled with family

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The elevators needs air condition, the rooms needs attention, dirty floors, the restrooms needs an extractor or ventilation.

Stayed 9 nights in Jul 2025

10/10 Excellent

Francisca

Traveled with family

Jul 22, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Jul 20, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Business traveler

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Miguel

Jul 20, 2025

Liked: Amenities

Staff was very welcoming and professional. Room was clean and AC worked correctly.

Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Traveled with partner

Jul 17, 2025

Liked: Cleanliness, staff & service

Great location service clean. Needs new curtains and some renovating but it's nice and comfortable

Stayed 1 night in Jul 2025

10/10 Excellent

Surruge

Traveled with family and small children

Jul 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place was amazing, hotel staff was friendly. Will stay there again.

Stayed 2 nights in Jul 2025

10/10 Excellent

Mariangel

Traveled with family

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely staff. Good location

Stayed 2 nights in Jun 2025

4/10 Poor

Alejandra

Traveled with family

Jul 7, 2025

Disliked: Property conditions & facilities

The air conditioner was not working properly. Pillows were hard and the bed were extremely slippery.

Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Jul 7, 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Eliseo

Jul 6, 2025

Stayed 1 night in Jun 2025

4/10 Poor

victor

Business traveler

Jul 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel not a Hotel.

This should be an advertised as a motel not a hotel.

Stayed 2 nights in Jun 2025

8/10 Good

Stevany

Jul 2, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Belem

Jul 1, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Belem

Traveled with family and small children, Traveled with partner, Traveled with family

Jul 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.

Stayed 2 nights in Jun 2025

10/10 Excellent

Valida Beth

Jul 1, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.

Stayed 3 nights in Jun 2025

10/10 Excellent

TOMAS

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Luis

Jun 27, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Esmeralda

Traveled with family

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent customer service

Stayed 3 nights in Jun 2025

10/10 Excellent

juan

Jun 24, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Silbia

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.

Stayed 3 nights in Jun 2025