iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Bar
24/7 front desk
Housekeeping
Room service

Explore the area

Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

Plaza de las Americas
‪3 min walk‬
Paso del Norte Cultural Center
‪12 min walk‬
Paso del Norte International Bridge
‪4 min drive‬
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
‪15 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Good

334 sq ft
Sleeps 4
2 Double Beds

Deluxe Room

Wonderful

334 sq ft
Sleeps 3
1 King Bed

Standard Room

Wonderful

312 sq ft
Sleeps 3
1 King Bed

Standard Double Room

Very good

312 sq ft
Sleeps 4
2 Double Beds

Quadruple Room Standard

Sleeps 2
2 Double Beds

Single Room Standard

Sleeps 2
1 Double Bed

Quadruple Room Deluxe

Sleeps 2
2 Double Beds

Single Room Deluxe

Sleeps 2
1 Double Bed

About the neighborhood

Ciudad Juárez

Located in Zona Pronaf, iStay Hotel Ciudad Juarez is adjacent to Hospital de la Mujer and within a 10-minute stroll of Plaza de las Americas. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Ciudad Juárez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.

What's nearby

Plaza de las Americas - 3 min walk - 0.2 miles
Paso del Norte Cultural Center - 12 min walk - 0.7 miles
Benito Juárez Olympic Stadium - 4 min drive - 2.2 miles
Paso del Norte International Bridge - 4 min drive - 2.6 miles
American Consulate - 10 min drive - 5.5 miles

Getting around

El Paso Union Depot - 18 min drive
El Paso International Airport (ELP) - 25 min drive

Restaurants

‪Gorditas Doña Tota - ‬7 min walk
‪Italia Forno Ristorante - ‬4 min walk
‪Wendy's - ‬6 min walk
‪Kinsui - ‬5 min walk
‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez

Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

In-room safe, desk, blackout drapes, soundproofing

Pool
Parking included
Free WiFi
Restaurant

$90 nightly

Aug 1 - Aug 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 180 for adults and MXN 120 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

iStay Delicious

Things to do

Gym
Indoor pool
Shopping
Stereo

Family friendly

Babysitting
In-room crib
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

24-hour business center
Conference space

Spa

Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
4 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Free crib

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

40-inch plasma TV with premium cable channels

Food and drink

Limited room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

Service fee: MXN 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 180 for adults and MXN 120 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-6:00 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Hotel iStay Ciudad Juarez

iStay Ciudad Juarez

iStay Hotel

iStay Hotel Ciudad Juarez

Istay Ciudad Juarez

iStay Hotel Ciudad Juarez Hotel

iStay Hotel Ciudad Juarez Ciudad Juárez

iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Jul 18, 2025 start from $98.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel is situated in Zona Pronaf within a 10-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. You'll also find Paso del Norte Cultural Center and Jaime Canales Lira Stadium less than a mile away.

Is there parking available at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at iStay Hotel Ciudad Juarez?

Spa services at the hotel include mani/pedis.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool.

What do couples enjoy most about iStay Hotel Ciudad Juarez?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at iStay Hotel Ciudad Juarez?

No, there isn't a spa tub at this hotel.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at iStay Delicious.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez.

Are there connecting rooms at iStay Hotel Ciudad Juarez?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.5 mi away (25 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.6 mi away (24-minute drive).

Are there rooms with balconies at iStay Hotel Ciudad Juarez?

No, you won't find guestrooms with balconies at iStay Hotel Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Bilhan

Business traveler

Apr 7, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel.

Stayed 1 night in Apr 2025

8/10 Good

Mayte

Apr 5, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

10/10 Excellent

Jahel

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Selene

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here several times & I feel comfortable & enjoy the stay every time.

Stayed 2 nights in Apr 2025

10/10 Excellent

bernabe

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Adalberto

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great Service

Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Apr 1, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

8/10 Good

Joe J

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It's in busy area. Plenty of places to walk to.

Stayed 2 nights in Mar 2025

10/10 Excellent

Armando, EL PASO

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff excellent service

Stayed 2 nights in Mar 2025

2/10 Terrible

Martin

Traveled with family

Mar 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nooo good

Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Mar 20, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

April

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every time we stay here it’s amazing quiet and super comfortable. 10/10

Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Traveled with group

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities

Everything great just ac unit not working properly

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great.

Stayed 1 night in Mar 2025

4/10 Poor

William Todd

Mar 14, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Liz Belia

Mar 11, 2025

Stayed 3 nights in Mar 2025

4/10 Poor

Jacqueline

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

El personal muy amable, el lugar es limpio,accesible, seguro.mall,restaurant,caffee a solo pasos del edificio. el problema es el PESIMO MANTENIMIENTO DEL CLIMA ARTIFICIAL. Mi última visita tuve que cambiar 3 habitaciones diferentes porque ninguna servía la calefacción . El problema es recurrente por que no soy la única persona que ha experimentado el problema. NO RECOMIENDO un hotel donde NO ponen como prioridad el mantenimiento básico de sus instalaciones.

Stayed 1 night in Feb 2025

10/10 Excellent

Marisol

Traveled with family

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos David

Business traveler

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2025

8/10 Good

Sergio

Traveled with family

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serg

The service was good. The room was clean and it was comfortable. The ice machine in our floor was broken and the tv’s remote control had low batteries.

Stayed 1 night in Feb 2025