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Recent guest reviews

It was a good and relaxing stay.. no issues

The sheets had urine stains that smelled terrible , i asked for extra sheets but it still smelled bad because the pad under the sheets was dirty too

Comfortable

Excellent customer focus friendly staff, make me relax and that I am like priority. Quick response to any request. Very professional personal.😎

Friendly staff

Hotel was awesome except there was no hair dryer in the room (although we could have probably requested one) and shuttle service to consulate or airport was not available when other hotels in the area did have this service. We did enjoy our stay here however and would stay here again understanding that shuttle service may return after the pandemic restrictions go away. Front desk staff was very friendly and accommodating and the restaurant staff was awesome and food was delicious. I also really appreciated that almost all of the staff spoke English since I speak very little Spanish. Also a good value booked through Expedia.

Friendly, super clean.

I really liked the quick efficient service of the “ room service team” food arrived hot and tasty.

This is a great place to stay when visiting Cd. Juarez. The staff is friendly, nice restaurant inside, rooms are clean, plenty of parking in the rear of the hotel, nice size pool and a loung bar. Great location, close to mall, other restaurants and the airport. Highly recommend.

Excelente

Ave Tecnologico 3620 Ciudad Juarez CHIH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Holiday Inn Ciudad Juarez places you within a leisurely stroll of La Rodadora Espacio Interactivo and Central Park. This 196-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

Enjoy a bite to eat at Los Misiones, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, coffee makers, and free local calls are also available.


Property features

Holiday Inn Ciudad Juarez features free WiFi in public areas, a conference center, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Ciudad Juarez

Everyone (9) Couples (1) Family (6)
5
Family Family with small children

It was a good and relaxing stay.. no issues

By on Aug 3, 2022

Review comment responded on Aug 3, 2022

Hello Danny, thank you for your kind message, have a good day!

3
Family with small children

The sheets had urine stains that smelled terrible , i asked for extra sheets but it still smelled bad because the pad under the sheets was dirty too

By on Jul 4, 2022

Review comment responded on Jul 4, 2022

Hello Perla, Thank you very much for your kind comments, we have shared your experience with the corresponding area managers so that they reinforce their processes, again, thank you very much for sending us this message since these messages help us to improve our service to meet the expectations of our guests. Have a great day!

5
Family Family with small children

Comfortable

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Hello Danny, Thank you very much for your kind comments, we hope to have the opportunity to serve you again, best regards!

5
Family with small children

Excellent customer focus friendly staff, make me relax and that I am like priority. Quick response to any request. Very professional personal.😎

By , from El Paso on Mar 21, 2022

Review comment responded on Mar 22, 2022

Hello Jose, thank you for staying with us, we hope to have the opportunity to serve you again, best regards!

5
Family with small children Business Business

Friendly staff

By on Dec 3, 2021

Review comment responded on Dec 3, 2021

Hola Norma! Muchas gracias por sus amables comentarios, esperamos tenerle de regreso. Saludos!

5
Everyone

By on Nov 20, 2021

4
Family

Hotel was awesome except there was no hair dryer in the room (although we could have probably requested one) and shuttle service to consulate or airport was not available when other hotels in the area did have this service. We did enjoy our stay here however and would stay here again understanding that shuttle service may return after the pandemic restrictions go away. Front desk staff was very friendly and accommodating and the restaurant staff was awesome and food was delicious. I also really appreciated that almost all of the staff spoke English since I speak very little Spanish. Also a good value booked through Expedia.

By on Jul 4, 2021

Review comment responded on Jul 5, 2021

Hello! Due to the Covid-19 some items were removed from the rooms for safety for our guests, as you indicated is an item that can be requested to be taken to your room in case you need it, anyhow, we appreciate your comment because that tell us that we should improve the way we communicate this type of service so that our guests understand that they can order this item. We hope that soon the restrictions we have for Covid-19 will be lifted, so that we can provide the service as we had ir before this pandemic situation. Thank you very much for your recommendations and comments, we hope to have you back, kind regards!

5
Family with small children Friends

Friendly, super clean.

By on Jun 17, 2021

Review comment responded on Jun 17, 2021

Thank you very much for your comments, in our hotel we work hard to give the best service!

5
Everyone

By on Oct 28, 2020

Review comment responded on Oct 28, 2020

Thank you for staying with us, we hope to have the opportunity to serve you again, best regards!

5
Family

By , from Los Angeles, CA, USA on Aug 25, 2020

Review comment responded on Aug 25, 2020

Thank you for staying with us, your opinion is very important!

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