Holiday Inn Ciudad Juarez by IHG

3.5 star property
Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Front of property - evening/night
Breakfast and dinner served, Mexican cuisine
Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪19 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

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Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 413 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 641 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez

Located within a 5-minute walk of Central Park, Holiday Inn Ciudad Juarez by IHG is within a 15-minute stroll of La Rodadora Espacio Interactivo. This 196-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Central Park - 3 min walk - 0.2 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • Plaza Juárez Mall - 2 min drive - 1.5 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 31 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 18 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬6 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬13 min walk

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
Holiday Inn Ciudad Juarez by IHG features free WiFi in public areas, a conference center, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer rainfall showers and hair dryers. IPod docks, minibars, and coffee makers are also available.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (2,088 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 250 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Frequently asked questions

Is free cancellation available at Holiday Inn Ciudad Juarez by IHG?

Holiday Inn Ciudad Juarez by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see around Holiday Inn Ciudad Juarez by IHG?

This hotel in Ciudad Juárez is within a 10-minute walk of Central Park and La Rodadora Espacio Interactivo. You'll also find Plaza Las Misiones and Paso del Norte Cultural Center within a short drive.

Will I be able to park at Holiday Inn Ciudad Juarez by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Ciudad Juarez by IHG include a casino on the premises?

No, Holiday Inn Ciudad Juarez by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Ciudad Juarez by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Ciudad Juarez by IHG good for couples?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and a pillow menu.

Are there hot tubs at Holiday Inn Ciudad Juarez by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Ciudad Juarez by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ciudad Juarez by IHG serves continental breakfast for a surcharge each morning at Los Misiones.

Will Holiday Inn Ciudad Juarez by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Ciudad Juarez by IHG though service animals are welcome.

Does Holiday Inn Ciudad Juarez by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Ciudad Juarez by IHG?

The closest major airport to Holiday Inn Ciudad Juarez by IHG is Ciudad Juarez Intl. Airport (CJS), which is 4.4 mi away (18 minutes by car). Another top airport is El Paso International Airport (ELP), which is located 12.4 mi away (38-minute drive).

Can I book a room with a balcony at Holiday Inn Ciudad Juarez by IHG?

No, at Holiday Inn Ciudad Juarez by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 997 reviews
Rating 8 - Good. 166 out of 997 reviews
Rating 6 - Okay. 52 out of 997 reviews
Rating 4 - Poor. 23 out of 997 reviews
Rating 2 - Terrible. 30 out of 997 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Near a lot of restaurantes and shopping mall. The hotel is starting to show some wear and tear but overall a decent place to stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Yu
Stayed 2 nights in Apr 2025

10/10 Excellent

cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martha, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

RICARDO, Gardena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Clean and safe
Stayed 2 nights in Apr 2025

8/10 Good

paulo

Stayed 1 night in Mar 2025

6/10 Okay

Arturo

Traveled with family
No wash towels were provided. Paint peeling off the bathroom walls Broken toilet paper holder
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My time at the holiday inn

I luved the blackout curtain. The beds were amazing. Only thing i kind of didn't like, was the check in was until 4pm
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Feb 2025

8/10 Good

Diego

Stayed 1 night in Mar 2025

10/10 Excellent

Fanny

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel i will stay there again
Stayed 1 night in Feb 2025

4/10 Poor

Gregorio

Liked: Cleanliness
Disliked: Staff & service

App and hotel dont communicate well

I always book this hotel through the app and had never had issues until today. I booked the room with two beds and paid for two breakfasts. Once I checked in I was told that the reservation was only for one person. I had to show them screenshots in order for them to validate them. I was told that because I chose to use a third party app they were having complications. I still only got a one bed instead of two. Which I decided to let it go and not make it a big deal but was disappointed because maybe I shouldn’t book anymore with the app.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 2 nights in Feb 2025

8/10 Good

Jasmery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Feb 2025

6/10 Okay

Kristian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen detalle, me sacó una sonrisa!! Habitacion 242!! Gracias por su amabilidad.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

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