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Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

3.0 out of 5.0

Recent guest reviews

I had a very good experience here at this hotel. The staff was great, rooms were very clean and the breakfast was delicious!

Had a good experience would recommend it to friends a lo restaurants and mall near by.

When I checked in my room smelled bad and musty; the carpet was also very dirty. I let the staff know and they moved me to another room. There was no change at all, the other room smelled bad too. I was very disappointed and unhappy with this hotel.

Really convenient close to everything that we needed to go

If I will back to that city I will stay in that hotel everything is nice and you can enjoy perfectly thanks for everything

Close to every thing, very clean facility good staff attention

staff is friendly and breakfast is included which is good plus room are spacious and it's a 5 minutes walk to the mall and the consulate.

Nice hotel in a walking distance to US Consulate and to Internacional Medical Center. Also, across street from shopping mall and places to eat.

Room was very comfortable and clean, very friendly staff.

Most of all guest stay for a week due to U.S consulate matters will be nice for them to have selfserve laundry, other then that ok

I have pretty much enjoyed my stay. The only downside for me is the noise. You can hear all the activity on other rooms next to you, also O hadn't experience how clear I could listen to people on the hall. Noise from highway is not too bad though. Everything else is good.

it was nice not bad they just tale a little bit longer on getting you things that you need

Close to where you want to be, great hotel only thing is the smell from time to time..

The hotel staff were exceptional. They did all that they possibly could to make your stay perfect. Water pressure in the shower wasn't always wonderful. Breakfast was good and the free shuttle to the airport was a plus.

This hotel is nice and met my spectations. It was very convenient for the purpose of my trip. Breakfast was great and included. Wi-fi was nice to have during stay. I would definitely return.

The location was great to what I needed to do, the hotel was clean but the amenities not that great, the tv in my room didn't work the breakfast buffet was a disaster one morning I went at 8am and they were out of everything except cereal and milk, so the next morning I went at 6:30am but they didn't have anything ready so I give up and the breakfast is supposed to be 6-9:30. I made reservations for 5 days but I was done with my business at my 3rd day but I got charge for 5 days no refund allowed it is very unfortunate.

Nice place to stay, Check in isas sign says not any sooner. Very close to all apts , good breakfasts, clean rooms all in all good trip.

The one thing that we have to emphasize is that all the staff is very friendly and very helpful

We stayed here for a week to take care of immigration at US Consulate. it is in great location. You can walk to US Consulate, all official Medical Places and ASC appointment building. You can also walk to Denny's Diner which is open 24 hours. There is also a Wendy's in same parking lot. I was apprehensive about going to Ciudad Juarez, but felt very safe. We ventured out across the street to nice mall to kill time and buy stuff we don't need. Room is clean and adequate and comfortable. There was Wifi in rooms and lobby. There was cable TV with English / American channels. There was an iron and ironing board in room. No hairdryer but the outlets are just like in America no adaptor needed. Hotel provided breakfast but I'm not into Mexican type breakfast (beans and some sort of cut up hot dog type dish and scrambled eggs with tortilla chips mixed in) I did go for toast with butter and fresh fruit apple and banana. They had coffee and tea but no half and half or cream just powdered non-dairy creamer. But I saw other people eating breakfast so that is just a matter of taste. We also used the washer and dryer on site, you buy tokens and they give you soap powder. We also used the work out room (treadmill, elipticle, stationary bicycle and shoulder press) My Spanish isn't too good and front desk didn't know too much English. Also housekeepers didn't make eye contact or say a greeting when passed in the hallway, but maybe because of language barrier. There was a maintenance man who spoke English so that helped. Also, they don't use washcloths in Mexico. When I asked for washcloth, I got hand towel. I found washcloths at Liverpool Dept Store in mall for 50 off which came to $1.75 USD each so that was great. I recommend Microtel Inn for consular business. Also we were able to check in before 3pm (we checked in about 1pm without a problem). It was my husband and I on trip, I hope we don't have to go back again but if we did, we would definitely stay here again. Also we landed in El Paso, Texas and took a cab from El Paso Airport to Microtel in Ciduad Juarez we were charged $80 USD which was a rip off. We went back to El Paso Airport from hotel for $50. US Dollars and $10 tip so be careful.

We had a great experience. They always had fresh breakfast and great service. The workers here are very nice and are always there to assist and help you out and just make you feel like home. Wonderful service.

Paseo de la Victoria No 4150 E Ciudad Juarez CHIH

Hotel highlights

  • Walking distance to American Consulate
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Microtel Inn by Wyndham Ciudad Juarez/By US Consulate places you next to Plaza Las Misiones and within a 5-minute walk of American Consulate. This 113-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Near the airport, the hotel is also close to Star Medica Hospital Ciudad Juarez2 and Central Park.


Dining

Free full breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.


Rooms

Microtel Inn by Wyndham Ciudad Juarez/By US Consulate's 113 rooms are air-conditioned and provide free bottled water, ironing boards, and desks. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free toiletries are also available.


Property features

Microtel Inn by Wyndham Ciudad Juarez/By US Consulate features a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and laundry facilities.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

Everyone (14) Business (23) Couples (6) Family (10) Other (7)
5
Everyone

I had a very good experience here at this hotel. The staff was great, rooms were very clean and the breakfast was delicious!

By on Nov 9, 2017

5

hotel next to consulate

Everyone

Had a good experience would recommend it to friends a lo restaurants and mall near by.

By , from new york on Oct 15, 2017

Review comment responded on Oct 30, 2017

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

1

dirty hotel. stinky

Everyone

When I checked in my room smelled bad and musty; the carpet was also very dirty. I let the staff know and they moved me to another room. There was no change at all, the other room smelled bad too. I was very disappointed and unhappy with this hotel.

By on Aug 28, 2017

4
Everyone

Really convenient close to everything that we needed to go

By on Apr 18, 2017

Review comment responded on Apr 20, 2017

Dear Anonymous. We appreciate your time by completing this survey. Regards

5

nice hotel and the people are so nice

Everyone

If I will back to that city I will stay in that hotel everything is nice and you can enjoy perfectly thanks for everything

By , from passaic nj on Mar 30, 2017

Review comment responded on Apr 3, 2017

Dear Jose Thanks so much for your time completing this survey. We hope to serve you again

5

very nice hotel

Everyone

Close to every thing, very clean facility good staff attention

By on Feb 20, 2017

Review comment responded on Feb 23, 2017

Dear Anonymous Thanks so much for your comments. We hope to see you again Regards

5

very close to the consulate

Everyone

staff is friendly and breakfast is included which is good plus room are spacious and it's a 5 minutes walk to the mall and the consulate.

By , from R on Jan 19, 2017

Review comment responded on Jan 31, 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4

nice hotel close to us consulate

Everyone

Nice hotel in a walking distance to US Consulate and to Internacional Medical Center. Also, across street from shopping mall and places to eat.

By , from Dallas, Texas on Dec 11, 2016

Review comment responded on Dec 13, 2016

Dear Jose. I appreciate your valious time. We are at your service

5
Everyone

Room was very comfortable and clean, very friendly staff.

By , from Atlanta, GA on Nov 20, 2016

Review comment responded on Nov 29, 2016

Dear Luzma We will keep the good work. Thanks for your support

4
Everyone

Most of all guest stay for a week due to U.S consulate matters will be nice for them to have selfserve laundry, other then that ok

By on Nov 17, 2016

Review comment responded on Nov 29, 2016

Thanks for your precious comments. Kindly Regads