Standard Room, 1 Queen Bed
from $59
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate
3.0 out of 5.0
4.0
out of 5
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Recent guest reviews
Really convenient close to everything that we needed to go
If I will back to that city I will stay in that hotel everything is nice and you can enjoy perfectly thanks for everything
Close to every thing, very clean facility good staff attention
staff is friendly and breakfast is included which is good plus room are spacious and it's a 5 minutes walk to the mall and the consulate.
Nice hotel in a walking distance to US Consulate and to Internacional Medical Center. Also, across street from shopping mall and places to eat.
Room was very comfortable and clean, very friendly staff.
Most of all guest stay for a week due to U.S consulate matters will be nice for them to have selfserve laundry, other then that ok
I have pretty much enjoyed my stay. The only downside for me is the noise. You can hear all the activity on other rooms next to you, also O hadn't experience how clear I could listen to people on the hall. Noise from highway is not too bad though. Everything else is good.
it was nice not bad they just tale a little bit longer on getting you things that you need
Close to where you want to be, great hotel only thing is the smell from time to time..
The hotel staff were exceptional. They did all that they possibly could to make your stay perfect. Water pressure in the shower wasn't always wonderful. Breakfast was good and the free shuttle to the airport was a plus.
This hotel is nice and met my spectations. It was very convenient for the purpose of my trip. Breakfast was great and included. Wi-fi was nice to have during stay. I would definitely return.
The location was great to what I needed to do, the hotel was clean but the amenities not that great, the tv in my room didn't work the breakfast buffet was a disaster one morning I went at 8am and they were out of everything except cereal and milk, so the next morning I went at 6:30am but they didn't have anything ready so I give up and the breakfast is supposed to be 6-9:30. I made reservations for 5 days but I was done with my business at my 3rd day but I got charge for 5 days no refund allowed it is very unfortunate.
Nice place to stay, Check in isas sign says not any sooner. Very close to all apts , good breakfasts, clean rooms all in all good trip.
The one thing that we have to emphasize is that all the staff is very friendly and very helpful
We stayed here for a week to take care of immigration at US Consulate. it is in great location. You can walk to US Consulate, all official Medical Places and ASC appointment building. You can also walk to Denny's Diner which is open 24 hours. There is also a Wendy's in same parking lot. I was apprehensive about going to Ciudad Juarez, but felt very safe. We ventured out across the street to nice mall to kill time and buy stuff we don't need. Room is clean and adequate and comfortable. There was Wifi in rooms and lobby. There was cable TV with English / American channels. There was an iron and ironing board in room. No hairdryer but the outlets are just like in America no adaptor needed. Hotel provided breakfast but I'm not into Mexican type breakfast (beans and some sort of cut up hot dog type dish and scrambled eggs with tortilla chips mixed in) I did go for toast with butter and fresh fruit apple and banana. They had coffee and tea but no half and half or cream just powdered non-dairy creamer. But I saw other people eating breakfast so that is just a matter of taste. We also used the washer and dryer on site, you buy tokens and they give you soap powder. We also used the work out room (treadmill, elipticle, stationary bicycle and shoulder press) My Spanish isn't too good and front desk didn't know too much English. Also housekeepers didn't make eye contact or say a greeting when passed in the hallway, but maybe because of language barrier. There was a maintenance man who spoke English so that helped. Also, they don't use washcloths in Mexico. When I asked for washcloth, I got hand towel. I found washcloths at Liverpool Dept Store in mall for 50 off which came to $1.75 USD each so that was great. I recommend Microtel Inn for consular business. Also we were able to check in before 3pm (we checked in about 1pm without a problem). It was my husband and I on trip, I hope we don't have to go back again but if we did, we would definitely stay here again. Also we landed in El Paso, Texas and took a cab from El Paso Airport to Microtel in Ciduad Juarez we were charged $80 USD which was a rip off. We went back to El Paso Airport from hotel for $50. US Dollars and $10 tip so be careful.
We had a great experience. They always had fresh breakfast and great service. The workers here are very nice and are always there to assist and help you out and just make you feel like home. Wonderful service.
I liked the hotel because it was next to the consulate, restaurants, the mall, and was clean. I would recommend to my friends and family. Friendly and welcoming staff in the hotel. The prizes are reasonable and fair. Thank you.
Very close to the u.s. consulate great for overnight stay.....
room was clean, very secure. room service was great, tv channels were not that great. front desk was ok, but not very helpful. they dont like to provide a shuttle like it says on the website. they only want to do it at certain times so thats annoying. but overall a good hotel for the purpose of waiting for the consulate appointments.
Hotel highlights
- Walking distance to American Consulate
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate places you next to Plaza Las Misiones and within a 5-minute walk of American Consulate. This 113-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Near the airport, the hotel is also close to Central Park and La Rodadora Espacio Interactivo.
Dining
Free full breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
Rooms
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate's 113 rooms are air-conditioned and provide free bottled water, ironing boards, and desks. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free toiletries are also available.
Property features
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate features a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and laundry facilities.
Guest reviews for Microtel Inn by Wyndham Ciudad Juarez/By US Consulate
Everyone
Really convenient close to everything that we needed to go
nice hotel and the people are so nice
Everyone
If I will back to that city I will stay in that hotel everything is nice and you can enjoy perfectly thanks for everything
Review comment
General Manager responded on Apr 3, 2017
Dear Jose Thanks so much for your time completing this survey. We hope to serve you again
very nice hotel
Everyone
Close to every thing, very clean facility good staff attention
Review comment
General Manager responded on Feb 23, 2017
Dear Anonymous Thanks so much for your comments. We hope to see you again Regards
very close to the consulate
Everyone
staff is friendly and breakfast is included which is good plus room are spacious and it's a 5 minutes walk to the mall and the consulate.
Review comment
Isabel Avila responded on Jan 31, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
nice hotel close to us consulate
Everyone
Nice hotel in a walking distance to US Consulate and to Internacional Medical Center. Also, across street from shopping mall and places to eat.
Review comment
General Manager responded on Dec 13, 2016
Dear Jose. I appreciate your valious time. We are at your service
Everyone
Room was very comfortable and clean, very friendly staff.
Review comment
General Manager responded on Nov 29, 2016
Dear Luzma We will keep the good work. Thanks for your support
Everyone
Most of all guest stay for a week due to U.S consulate matters will be nice for them to have selfserve laundry, other then that ok
Review comment
General Manager responded on Nov 29, 2016
Thanks for your precious comments. Kindly Regads
nice hotel. can hear others on hall and cars.
Everyone
I have pretty much enjoyed my stay. The only downside for me is the noise. You can hear all the activity on other rooms next to you, also O hadn't experience how clear I could listen to people on the hall. Noise from highway is not too bad though. Everything else is good.
Review comment
Gerente General responded on Oct 6, 2016
Dear Horacio. We are glad to hear that you enjoy your stay. We´re sorry for the noise problem in your room. I hope to see you again with us. Regards
Everyone
it was nice not bad they just tale a little bit longer on getting you things that you need
Review comment
ramon.colmenero@fibrainn.mx responded on Aug 20, 2016
We truly Appreciate your review. We are at your service
well placed
Everyone
Close to where you want to be, great hotel only thing is the smell from time to time..
Review comment
General Manager responded on Jan 1, 1970
We appreciate your comments. I´ll take action on your suggestions.
Dear Anonymous. We appreciate your time by completing this survey. Regards