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Palmer House a Hilton Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

A grand lobby with ornate ceiling artwork, chandeliers, and a central staircase.
Property video
A grand hall with a central aisle, ornate chandeliers, and rows of chairs.
An indoor swimming pool with a glass ceiling, wooden walls, and seating areas.
A grand lobby with ornate ceiling artwork, chandeliers, and a prominent 'P' emblem.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Grant Park
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Mobility Accessible Standard King Room With Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Standard King Room With Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a door leading to a bathroom.

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(100 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room (Parlor, No Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 996 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

A bathroom with a bathtub, a dark wooden vanity with shelves for towels, a mirror, and a toilet.

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room - 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room -1 King Bed

  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(20 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room, 2 Double Beds, 2 Bathrooms

8.6 out of 10
Excellent
(19 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a window with curtains, and a patterned carpet.

Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room - 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, a mirror, and a door leading to a bathroom.

Premium Room - 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(213 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Hampton Inn Chicago West Loop Fulton Market Area

Downtown Chicago
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
$180 nightly
The price is $214
Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

Chicago

Located in Downtown Chicago, Palmer House a Hilton Hotel is within a 5-minute walk of popular attractions such as Grant Park and Millennium Park. This 1641-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Millennium Park - 3 min walk - 0.2 miles
  • Grant Park - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 5 min walk - 0.3 miles
  • Cloud Gate - 5 min walk - 0.3 miles
  • Chicago Theatre - 6 min walk - 0.4 miles

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Goddess and the Baker - ‬2 min walk

About this property

Palmer House a Hilton Hotel

Guests of Palmer House a Hilton Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 57 per night (USD 85 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and access to locker space. Other amenities at this luxury hotel include a conference center, a business center, and express check-in.
37-inch TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, video-game consoles, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Exterior
Hilton Chicago
Downtown Chicago
  • Pool
  • Hot tub
  • Pet friendly
  • Restaurant
8.6 out of 10, Excellent, 3,220 reviews
$260 nightly
The price is $309
Sep 27 - Sep 28
Total with taxes and fees
Hilton Chicago

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Hilton Honors mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 55.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer

Hilton Palmer House

House Hilton

Palmer Hilton

Palmer Hilton House

Palmer House

Palmer House Hilton

Palmer House Hilton Chicago

Palmer House Hilton Hotel

Palmer House Hilton Hotel Chicago

Chicago Palmer House Hilton

Hilton Hotel Palmer

Palmer House Chicago

The Palmer House Hilton Hotel Chicago

The Palmer House Hilton

Palmer House A Hilton

Palmer House a Hilton Hotel Hotel

Palmer House a Hilton Hotel Chicago

Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Sep 27, 2026 start from $358, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palmer House a Hilton Hotel?

This hotel is situated in Downtown Chicago, just steps from Grant Park and Millennium Park, and within a short walk of Michigan Avenue. You'll also find Chicago Riverwalk and Lake Michigan less than a mile away.

Is there a spa available at Palmer House a Hilton Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Palmer House a Hilton Hotel include a casino on the premises?

No, Palmer House a Hilton Hotel doesn't have a casino.

Is there an indoor pool at Palmer House a Hilton Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 9:00 PM.

Does Palmer House a Hilton Hotel have a restaurant with a breakfast menu?

Yes, Palmer House a Hilton Hotel serves to-go breakfast for a surcharge on weekday mornings at Lockwood Lobby Bar.

Will Palmer House a Hilton Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palmer House a Hilton Hotel for a fee of USD 75 per accommodation, per stay.

What is the closest airport to Palmer House a Hilton Hotel?

The closest major airport to Palmer House a Hilton Hotel is Chicago Midway Airport (MDW), which is 12.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (38-minute drive).

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1649 out of 2658 reviews
Rating 8 - Good. 470 out of 2658 reviews
Rating 6 - Okay. 285 out of 2658 reviews
Rating 4 - Poor. 142 out of 2658 reviews
Rating 2 - Terrible. 112 out of 2658 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfy bed!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Tracie

Liked: Staff & service, amenities
Great location. Fantastic lobby. Rooms okay, need to be updated and could have been cleaner.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Charles Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Will stay there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , we had a wonderful stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, feels like stepping into the romantic version of the past!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and we had a nice stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, staff very helpful and friendly!!! Location is great !!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so fun staying in such a historic icon!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food great, room great will return again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Incredibly small bathroom, amenities were ok, food was ok, concierge was rude, but if you’re looking for a great location then I’d recommend this hotel
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom suite was excellent. Fantastic, centralized location and such a wonderful property.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Shari

Liked: Cleanliness, property conditions & facilities
Lots of history to this hotel. Good location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the historic architecture and interior. It's well maintained and the staff was very helpful. The location is great too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great resturant on site, an the pool and spa was amazing.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style luxury hotel doesn’t disappoint. Great food, friendly staff and comfortable rooms.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, extra friendly dtaff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Enjoyed breakfast at the hotel, with wonderful, attentive staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close to restaurants, museums, parks, lakefront and a historic cigar shop!
Stayed 1 night in Apr 2026

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