- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- No rollaway or extra beds are available.
Best Western Plus Hawthorne Terrace Hotel
2.5 out of 5.0Enter your dates to see prices
Best Western Plus Hawthorne Terrace Hotel
2.5 out of 5.0
4.1
out of 5
"Good!"
See all 49 reviews
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Recent guest reviews
The housekeeping manager charged my credit card 57’dollars for “damaged sheets” when asked I could see this alleged damaged sheet. Her story changed and said it was from odor from under the sink. I asked about seeing the report and asked what gave her the right to charge anyone’s credit card especially since she wasn’t for sure why. She was supposed To send me an email with the report. 4 days later and I’m still waiting.
Very comfortable stay and nice staff. Close to downtown and nice eating places nearby.
The hotel staff was very friendly & knowledgeable regarding the area. The room was comfortable, the shower had very hot water & there was a medium sized mini fridge to store drinks & snacks. The hotel is perfectly placed if you're looking to be near Wrigley or the north side area. It's within walking distance of all one would need - stadium, great restaurants & bars, grocery store, walking path on Lake Michigan, etc. I'd highly recommend this option.
Great location for Chicago Cubs ballgames. Excellent staff and spacious rooms. Will go back again.
Wooden floors are loud and dangerous (sharp edges). Halls and entrances have a horrid smell. Breakfast is the same nasty food everyday with the only hot food including waffles, eggs and sausage. PARKING IS A RIP-OFF. We stayed 4 nights but had to pay parking for 5 nights ($40 each) because we went over 3 hours. We didn't even use in and out option. Parking garage staff was very rude and unprofessional. Housekeeping does a poor job servicing the room. It seems they get them in and out leaving little time to do a good job. No accessible plugs by the bed. Suite is way overpriced for the poor quality. Shower head rusting and other one falling off. Water pressure is very high and it's not adjustable. Windows look nice but let in too much light and sounds. Walls are thin - can hear other rooms, hallway and outside. Staff was just okay - nothing special. Fitness and jacuzzi area also have a bad odor that made me nauseous.
Really liked the casual, homey layout, tucked into a lively neighborhood with lots of restaurants and bars within easy walking distance. The room was immaculate and very comfortable. The staff was friendly and helpful. My only complaint, and it might be out of the hotel's control, is the obscene amount charged for parking. Aside from that, I would stay again and recommend to friends and family.
also the staff member made our night when he gave us some backstage passes to a concert we were there for...love this hotel
Well this place close to everything great staff definitely worth the stay
We arrived a bit earlier than check-in so we left our bags with the front desk. Everyone is super friendly and helpful. We got our room, which was very clean and well cared for, and enjoyed our stay thoroughly.
Paid parking garage immediately adjacent. Good variety of restaurants close by. Safe neighborhood.
From beginning to end the staff and facility was exceptional. It shows that the staff and managers really care about your experience. From check-in to check-out it was a flawless experience. Breakfast was great. The room was very clean and orderly. The staff respected our privacy but yet still cleaned the room when we vacated for some time. Would definitely stay here again. The price is a bit high and a pool would be nice but it was still all worth it.
I was pleasantly surprised by this great hotel! Tucked away in the boys town neighborhood, and located in an historic building. It felt more like a boutique hotel than a Best Western! Really nice staff, very clean, and quiet. I'd stay again, definitely!
Great experience with everything. Breakfast was better than expected. Staff was helpful and happy. Room was big and clean. No problems at all.
From the outside the property does not look like much but the friendly staff and the nice rooms made up for that!! Not to mention its centrally located in the Halsted area. Great restaurants and local shopping!!
My daughter and I were looking at colleges and this was a fantastic haven - in a darling courtyard, easy to access from downtown and just a cab away from DePaul University. Great restaurants all around, the lobby was pleasant and we sat there for quite awhile after checking out and regrouping. The room was spacious, comfortable and clean. Everything was terrific for the price! I would highly recommend and will stay here again.
Great location for anything around Wrigley we will stay at the hotel in the future and tell our friend as well great trip.
The hotel was located in a nice neighborhood that was close to the area that our relative lived so it was perfect for us. The wall heating and cooling unit was difficult for us to figure out so we ended up unplugging it instead of getting someone from the staff to figure it out. It was most likely fine and we just did not know how to adjust the temp, and it was pumping out heat in July.
Nice hotel-good location for catching a Cubs game. Room was nice and clean. Was worried about noise from the street as I had a street view but didn't notice that at all.
The Best Western is a very nice little hotel in a great neighborhood. Perfect for a weekend away in Chicago.
Location was convenient and in a good/safe area. Hotel noise was above average and street traffic can be loud at times
Hotel highlights
- Walking distance to Lincoln Park
- Free full breakfast
- Free WiFi in rooms and public areas
- Fitness center
Located in Boystown within a short walk of Lincoln Park, Best Western Plus Hawthorne Terrace Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. This hotel has 83 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a fitness center. Lincoln Park Zoo and Vic Theatre are also nearby.
Dining
Free full breakfast is offered each morning. Savor a meal from the comfort of your room with room service.
Rooms
All 83 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and free bottled water are also standard.
Property features
Guests staying at Best Western Plus Hawthorne Terrace Hotel enjoy a fitness center, a spa tub, and a sauna. Valet parking is offered for USD 40.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Guest reviews for Best Western Plus Hawthorne Terrace Hotel
poor judgment
Everyone
The housekeeping manager charged my credit card 57’dollars for “damaged sheets” when asked I could see this alleged damaged sheet. Her story changed and said it was from odor from under the sink. I asked about seeing the report and asked what gave her the right to charge anyone’s credit card especially since she wasn’t for sure why. She was supposed To send me an email with the report. 4 days later and I’m still waiting.
excellent value for the money.
Everyone
Very comfortable stay and nice staff. Close to downtown and nice eating places nearby.
Review comment
GM responded on Jan 26, 2018
Thank you for sharing, We are extremely thrilled to read you review, our location is unquestionably unique in Chicago. Now that you have "discovered" us, we will sincerely appreciate to be your preferred Hotel. See you soon.
great wrigleyville hotel
Everyone
The hotel staff was very friendly & knowledgeable regarding the area. The room was comfortable, the shower had very hot water & there was a medium sized mini fridge to store drinks & snacks. The hotel is perfectly placed if you're looking to be near Wrigley or the north side area. It's within walking distance of all one would need - stadium, great restaurants & bars, grocery store, walking path on Lake Michigan, etc. I'd highly recommend this option.
close to wrigley fiels
Everyone
Great location for Chicago Cubs ballgames. Excellent staff and spacious rooms. Will go back again.
loud, low quality, smelly, bad parking
Everyone
Wooden floors are loud and dangerous (sharp edges). Halls and entrances have a horrid smell. Breakfast is the same nasty food everyday with the only hot food including waffles, eggs and sausage. PARKING IS A RIP-OFF. We stayed 4 nights but had to pay parking for 5 nights ($40 each) because we went over 3 hours. We didn't even use in and out option. Parking garage staff was very rude and unprofessional. Housekeeping does a poor job servicing the room. It seems they get them in and out leaving little time to do a good job. No accessible plugs by the bed. Suite is way overpriced for the poor quality. Shower head rusting and other one falling off. Water pressure is very high and it's not adjustable. Windows look nice but let in too much light and sounds. Walls are thin - can hear other rooms, hallway and outside. Staff was just okay - nothing special. Fitness and jacuzzi area also have a bad odor that made me nauseous.
Review comment
GM responded on May 25, 2017
Thank you for sharing, I would like to personally ensure that there is no doubt that we appreciate your choice in choosing BWHT, and the trust that goes along with this. We will share your constructive comments with our staff to demonstrate the importance of appreciating "every guest, every time". It will also enlighten our team to understand how very important they are with our guests, simply not enough to be a "nice hotel", but an overall "Guest experience". Please know that we strive to consistently achieve this, and in almost all cases do, however, We aren't immune to a slip here and there, and truly appreciate the time you have taken to advise us of such. We hope you will give us an opportunity in the future to show you that we take your comments to heart and have improved to win back your trust.
great concept, fun neighborhood
Everyone
Really liked the casual, homey layout, tucked into a lively neighborhood with lots of restaurants and bars within easy walking distance. The room was immaculate and very comfortable. The staff was friendly and helpful. My only complaint, and it might be out of the hotel's control, is the obscene amount charged for parking. Aside from that, I would stay again and recommend to friends and family.
Review comment
MM responded on Mar 29, 2017
Thank you for sharing, We are delighted to read your review. The Hotel location is surely exclusive and our staff truly cares in providing a positive and memorable experience. Mauricio Martins
man i was given a suite for whatever reason
Everyone
also the staff member made our night when he gave us some backstage passes to a concert we were there for...love this hotel
great hotel stay every visit
Everyone
Well this place close to everything great staff definitely worth the stay
convenient hotel to lakefront and transit
Everyone
We arrived a bit earlier than check-in so we left our bags with the front desk. Everyone is super friendly and helpful. We got our room, which was very clean and well cared for, and enjoyed our stay thoroughly.
nice hotel close to wrigley field
Everyone
Paid parking garage immediately adjacent. Good variety of restaurants close by. Safe neighborhood.
Thank you for your visit, Our staff truly cares with Genuine hospitality. The Front office manager attempted to respond to you with pictures of the damaged linen on the 18th but the email just went out to you, today with Sunday date. We do provide a great experience to all our guests and also charge for any damages our beautiful rooms.