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Recent guest reviews

Location was incredible. Staff were very hospitable, always checking in with our stay. Highly recommend.

They’re amazing. So accommodating and I traveled with a dog, I’ll be sure to use them again when I’m in Chicago!

This is not the first time staying at the Kimpton Gray. Love everything about this property especially their policy regarding pets - they are the best!

Great location, great service, very quiet, Made my wife’s birthday

Location and staff are great. Big room. The heating a/c system is a little noisy, probably because the building is a converted office building.

Love this place. Friendly and welcoming staff from front door to front desk and housekeeping.

Pleasant stay all around. Great amenities. Excellent service. Central location to most attractions. Highly recommended.

It is a beautiful hotel. Loved the sitting area at the lobby. The rooms are so pretty and the bathroom is gorgeous. Perfect location.

Great location, modern yet classic architecture and amazing roof top restaurant! Great Peruvian food

Perfect! Sam was great! All staff wonderful, beautiful hotel

Great location, beautiful rooms, & wonderful hospitality.

West Monroe Street Chicago IL

Hotel highlights

  • Walking distance to State Street and Willis Tower
  • Onsite dining
  • 24-hour fitness center
  • WiFi in rooms and public areas (fees apply)

Located in The Loop, Kimpton Gray Hotel is within a 5-minute walk of State Street and within 15 minutes of other popular attractions like Willis Tower. This 293-room, 4.5-star hotel has 2 restaurants, a 24-hour fitness center, and a conference center.


Dining

Enjoy dining at one of 2 onsite restaurants including Boleo, which specializes in Argentinean cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start weekdays with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

The 293 accommodations feature a separate bedroom. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, coffee makers, and safes are other standard amenities.


Property features

Kimpton Gray Hotel features a 24-hour fitness center, WiFi in public areas, and a conference center. Self parking is offered for USD 30.00 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 Bedroom, Accessible (Hearing)

1 Twin Bed | Sleeps 3

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Accessible (Roll-In Shower)

1 Twin Bed | Sleeps 4

Suite, Accessible (Spa)

1 Twin Bed | Sleeps 3

Guest reviews for Kimpton Gray Hotel

Everyone (37) Couples (5) Family (5)
5
Partner Couples

Location was incredible. Staff were very hospitable, always checking in with our stay. Highly recommend.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

So thrilled you enjoyed your stay and thank you so much for the kind words! Hope to see you again soon!

5
Business Business

They’re amazing. So accommodating and I traveled with a dog, I’ll be sure to use them again when I’m in Chicago!

By on Dec 17, 2020

Review comment responded on Dec 18, 2020

Thank you so much for the kind words! We are so thrilled to hear you enjoyed your stay in Chicago. Can't wait to host you and your dog again!

5
Everyone

By on Oct 24, 2020

Review comment responded on Oct 25, 2020

Thank you for the review! Hope to see you again soon!

5
Partner Couples Family

This is not the first time staying at the Kimpton Gray. Love everything about this property especially their policy regarding pets - they are the best!

By , from Green Bay, WI on Jul 3, 2020

Review comment responded on Jul 3, 2020

Hi HeatherR, Thank you for the review! We are so thrilled you enjoyed your stay and was able to experience Chicago with your pet too!

5
Everyone

Great location, great service, very quiet, Made my wife’s birthday

By on Mar 1, 2020

Review comment responded on Mar 1, 2020

We are so glad you decided to celebrate your wife's birthday here with us at the Gray! Thank you so much for your feedback and hope to see you back again soon.

5
Everyone

Location and staff are great. Big room. The heating a/c system is a little noisy, probably because the building is a converted office building.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

We are thrilled to hear that you were able to enjoy our hotel amenities and service throughout your stay. We apologize for the issues experienced in your room and will address this with our Engineering team to ensure that these issues do not occur in the future.

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you so much for that perfect rating! We hope to see you again soon.

5
Family

Love this place. Friendly and welcoming staff from front door to front desk and housekeeping.

By on Jan 1, 2020

Review comment responded on Jan 4, 2020

Thank you for your wonderful feedback! Hope to see you again soon.

5
Everyone

By on Oct 23, 2019

Review comment responded on Oct 23, 2019

Thank you for the review!

5
Friends Business Business

Pleasant stay all around. Great amenities. Excellent service. Central location to most attractions. Highly recommended.

By on Oct 12, 2019

Review comment responded on Oct 13, 2019

Thank you so much for that lovely review! We are happy to hear you enjoyed all the city has to offer. We hope to see you again soon!

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