Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

3.0 star property
Hotel with free breakfast, steps from 875 North Michigan Avenue
VIP Access

Choose dates to view prices

Photo gallery for Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

Lobby
Lobby
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

View in a map
201 East Walton Place, Chicago, IL, 60611
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Tub)

7.4 out of 10
Good
(3 reviews)
  • 950 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed (One Bedroom Suite King)

8.6 out of 10
Excellent
(54 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Lake View)

7.8 out of 10
Good
(7 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Tub)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • 742 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

  • 950 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

7.0 out of 10
Good
(6 reviews)
  • 742 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Lake View)

8.4 out of 10
Very good
(25 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Studio Suite King)

9.0 out of 10
Wonderful
(128 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.8 out of 10
Excellent
(29 reviews)
  • 950 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Transfer Shower)

8.4 out of 10
Very good
(6 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, Multiple Beds, Lake View (King and Queen Bed)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible One Bedroom Suite)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical is adjacent to 875 North Michigan Avenue and within a 5-minute walk of other popular sights like Water Tower Place. This 221-room hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • 875 North Michigan Avenue - 2 min walk - 0.1 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Water Tower Place - 3 min walk - 0.2 miles
  • Oak Street Beach - 3 min walk - 0.2 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Francesca's On Chestnut - ‬3 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬3 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Coq d'Or - ‬4 min walk

About this property

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

Hotel with free breakfast, steps from 875 North Michigan Avenue
Renovated in 2024, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers a gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 70 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a business center, express check-out, and laundry facilities.
32-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 495 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 19 floors
  • Banquet hall
  • Renovated guestrooms - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Parties and events are allowed on site
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Residence Inn Marriott Chicago Downtown Magnificent Mile
Residence Inn Marriott Hotel Chicago Downtown Magnificent Mile
Residence Inn Marriott Chicago Downtown Magnificent Mile Hotel
Residence Inn Marriott Chicago Downtown Magnificent Mile Hotel
Residence Inn Marriott Magnificent Mile Hotel
Residence Inn Marriott Chicago Downtown Magnificent Mile
Residence Inn Marriott Magnificent Mile
Marriott Magnificent Mile
Sonesta ES Suites Chicago Downtown
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
Residence Inn by Marriott Chicago Downtown Magnificent Mile

Frequently asked questions

Is free cancellation available at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical on Nov 16, 2025 start from $113.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Water Tower Place, and within a short walk of Lake Michigan. You'll also find Chicago Riverwalk and Grant Park within a short drive.

Is there parking available at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Yes, secured valet parking is offered for USD 70 per day with in/out privileges.

Does Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical have a casino at the property?

No, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical doesn't have a casino.

Will I find an indoor pool at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

No, there is no indoor pool at this hotel.

Is Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a kitchen as well as free breakfast.

Does Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical have a restaurant with a breakfast menu?

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers free full breakfasts each morning though there is no restaurant.

Will Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical for a fee of USD 75 per accommodation, per week. The property also provides an off-leash area and food and water bowls.

Does Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

The closest major airport to Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical is Chicago Midway Airport (MDW), which is 13.8 mi away (34 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (39-minute drive).

Are there rooms with balconies at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

No, there aren't any guestrooms with balconies at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical.

Reviews

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1208 out of 2219 reviews
Rating 8 - Good. 555 out of 2219 reviews
Rating 6 - Okay. 225 out of 2219 reviews
Rating 4 - Poor. 127 out of 2219 reviews
Rating 2 - Terrible. 104 out of 2219 reviews

Reviews

4/10 Poor

Carissa

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was my first time staying at this property in Chicago, and I booked a 1-bedroom suite for my mother’s birthday $1,300 for 3 nights. To say I was disappointed is an understatement. The hotel itself is not worth the price you’re truly paying for the location only. Although it’s been recently renovated, the updates make it feel more like a remodeled motel than a high-end hotel. My bathroom was dirty upon arrival, and when I went downstairs to request a room change, I was told the hotel was fully booked. They offered to send someone to clean it right away but no one ever showed up. Breakfast was extremely basic: eggs, bacon (or sausage on some days), potatoes, bagels, toast, cereal, and yogurt. For the price, I expected a much higher quality experience and variety. While the hotel staff was friendly, that was really the only positive part of my stay. I’m very disappointed that I paid so much for what felt like a 2–3 star hotel experience
Stayed 3 nights in Oct 2025

2/10 Terrible

Eloy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

timo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

HOANG MINH TAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service!
Stayed 5 nights in Aug 2025

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. When we arrived at our room, the toilet was spraying water out of the bowl onto the seat and the floor. We called the front desk to have them come fix it. A guy came and worked on it. As soon as he left the room, it sprayed again. We called back and when the guy came back to the room, he blamed us for messing with the toilet, which we hadn't even used. As he was leaving the room, he informed us that he wanted to quit, but the hotel wouldn't let him. After working on it a second time, the toilet continued to spray. We called the front desk a third time and the guy got on the phone and started yelling at my wife. The hotel refused to give us a new room. We had to deal with this issue the entire time we were there. When we contacted Sonesta, they refused to offer any type of a refund on the room. This was the worst experience I've ever had at a hotel. The customer service was horrible and there was absolutely no hospitality. Our ice maker didn't work, and there are no ice machines in this hotel. Additionally, there was no bedding provided for the pull out sofa, even though we informed them that our kids would be staying with us. After requesting the bedding, it took 45 minutes and a phone call to the front desk to get them delivered to our room. While this hotel is in a great location, and overall is a nice hotel, the customer service is awful!
Stayed 2 nights in Aug 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a good one. You are just a couple blocks from the lake & just under a mile from Navy Pier. The 1 bedroom suite was excellent for our family of 2 adults & a teenager. We liked having a small kitchen too. There are a couple things to be aware of: 1. Upon arrival they take a deposit of $100 per night which you won’t get back until 5 to 10 days after your stay. 2. The elevators are small & require a keycard. I would stay there again, but I’d put the nightly credit card hold on a credit card & not my debit card.
Stayed 3 nights in Jul 2025

6/10 Okay

shella

Traveled with group
Disliked: Staff & service
The property is good but the guy in the help desk not friendly and helpful. I ask about the ocean view since i book it and he replied so rude. Then evening time i ask about 1 glass he said they dont have i told him how about in house keeping he said he will check but nothing came in to our room.
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was okay for what we needed for one night stay
Stayed 1 night in Jul 2025

8/10 Good

Mark, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a very nice and clean, well located, the staff was fantastic! There was a little plumbing problem in the kitchen but I would think it will be fixed soon.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a nice neighborhood. Only con was the elevators, only 2 in the building with stairs only having access to outside and not downstairs. Breakfast rush is often a long wait for an available elevator. Otherwise excellent locations and stay
Stayed 3 nights in Jul 2025

8/10 Good

GARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room; some drawbacks

We decided to introduce our teenage grandson to Chicago, so either needed two rooms, or a different arrangement that would allow everyone privacy. The Sonesta fulfilled that in spades. We had a huge room with a bedroom, a big living room, a kitchen area, plenty of closet space and 750 ft.², in a very good location on the Miracle Mile and with breakfast thrown in, and topped off by a price market three cheaper than anything else around. All good so far so there has to be a couple of catches. First was the elevator situation. This obviously had been an apartment building before becoming a hotel, and perhaps two elevators was adequate for a building with apartment, but not really so for a 19 story hotel with many guests, many of them had kids with them. Our room was on the sixth floor and by the time a downward going elevator would actually have room, we could be waiting 20 minutes at times. A better philosophy, depending on the time of the day was to take the elevator Up and write it to the roof, then write it all the way down. (this happened about 25% of the time). We also don’t mind walking, but after walking down six flights of stairs, having tired of waiting for a down elevator, somewhat bizarrely, there are no stairs that go to the lobby at all, and when you get to the bottom or confronted by a door that says an alarm will go off, so we are forced to go back upand wait even longer for a down elevator. Check with the front desk, we were told that that indeed was the case –
Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Traveled with group
Disliked: Staff & service
The room was spacious and clean when we arrived, the neighborhood very nice, and the desk staff pleasant and efficient. However, there was no cleaning - or even the emptying of trash - at any point during our stay. Even a request for more toilet paper was ignored and required a visit to the desk. I also did not expect to be required to make up the sofa bed myself.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rge front desk staff provided excellent customer service. Amd thank you for coffee available 24/7 at door! The bed was amazing! Bathroom was very roomy. Parking that's cheaper than Valet Parking at the hotel is waling distance down the street.
Stayed 1 night in Jul 2025

10/10 Excellent

anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Our room was very clean super comfortable. Loved the kitchenette and it’s very large. Good breakfast. Cons: Didn’t love the elevator issues, and the fact that I couldn’t take the stairs to the first floor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very nice. We stayed in a 2 bedroom suite and it was perfect for our family trip with a well equipped kitchen. The area around the hotel is beautiful! and its just a couple of blocks from Lake Michigan and a mile from Navy Pier. Its a very walkable neighborhood and close to public transportation. The BEST thing was how friendly and accomodating EVERY single staff member was. The valet parking was easy and quick. At breakfast, they made dairy free eggs to accomodate allergies for us. The front desk were very kind and helpful with a special request we had. This is the hotel we will stay in whenever we can get to Chicago again. It was wonderful for us!
Stayed 3 nights in Jul 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite worked very well for 2 friends to share but the bathroom area was small and we were told there would be 2 bathrooms
Stayed 4 nights in Jul 2025

8/10 Good

Di

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, polite staff. Disappointed that there were no room checks during our stay. Need more coffee for example and some fresh towels. If I needed to ask for that I would have. Also we had 3 on our reservation, but no sheets, pillows or blankets for the pull out sofa. Had to call down at 12a when we returned from the concert to get some and it took 20min. They're understaffed at checkout, felt bad for them.
Stayed 4 nights in Jul 2025

8/10 Good

Grazyna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a spacious suite, and the rooms were clean and kitchen well equipped. The pull-out sofa missed the bed sheets, but once we asked the front desk it was promptly delivered. Overall, the service was great, and the location is superb. It was bit noisy with the dog barking next door... but manageable. The only complaint is that the breakfast offered had very limited selection and the food, i.e. eggs wasn't hot.... We would definitely stay there again
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this hotel. The location was perfect for us. The room was big, had a kitchenette area and the hotel breakfast was delicious!
Stayed 2 nights in Jul 2025

8/10 Good

Michael, Geneseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025