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Fairfield Inn & Suites Chicago Downtown/River North

3.0 out of 5.0

Recent guest reviews

Our family of four stayed in a double queen room for five nights in late May 2017. Most of the rooms only have a shower, but the double queens have a bathtub too, which was handy for bathing kids. Unfortunately, the sink was very high and our younger child could barely reach the tap. The bathroom lighting was also rather dim, and as the above-sink mirror was set quite far back, it made it difficult to see to do things like apply make-up. The bathroom was fairly spacious for a chain hotel though. Breakfast is included at this hotel, unlike most downtown hotels, which is a real time and money saver. The breakfast offerings are fairly standard. There is also a restaurant called Beatrix around the corner that does a good breakfast/brunch every day. In fact, the hotel is surrounded by eateries. We enjoyed Xoco (literally across the street) and Cantina Laredo (one block away). It's a short walk to the Grand train station on the Red Line, and maybe a 10-minute walk to Clark/Lake on the Blue Line for access to the train to O'Hare. Also just a block from the 156 bus line which goes direct to the zoo and the Peggy Notebaert Nature Museum, both great for families. The room was fine. We had one at the front of the hotel on the 9th floor that had great views of nearby skyscrapers, such as the Trump Tower, although it did also overlook the fire station, which was a bit noisy. Overall, a pleasant, good value, stay - recommended!

Great hotel to be close to everything, you can walk to navy pier, to magnificent mile, it is really close.

Very friendly staff! Wonderful location! Parking is spendy but valet was great!

Will not stay downtown again. Parking is overpriced. Better to stay in the suburbs. When needed drive into the city. Too much traffic downtown.

We really enjoyed our stay! All of the staff was always friendly and helpful with suggestions and directions. Breakfast was great and the staff in the breakfast room was always friendly, and became friends as our stay went on. Everything was just remodeled and looked good. The room was a little small but had a roomy feel. All the furniture was new and modern. the bathroom was just redone and looked nice with a shower with doors and not a tub. Could have used a bit more water pressure, but not too bad. Bed was comfy with nice pillows and sheets. All considered I'd give it a 9.5 out of 10.

Somehow there was a mixup in our reservation and we found ourselves without a room. The staff were very vigilant that we get a new reservation at another hotel. I particularly give a five to Brett for his excellent service. Way to go. Because of his professionalism, I will return to the Fairfield in spite of the mix-up that we had.

Quiet with a nice view but bathroom lock broken, bad wifi

We had a very pleasant experience here !!! Front desk staff VERY friendly and welcoming !! Free breakfast was great !! Bed very comfortable!! I would stay again for sure!!!

Made my reservation the same day as our stay so we could stay in the city for a Christmas party. The staff that checked us in was friendly and even gave us a little sweet treat. Our room was fresh and clean and the bed was really comfortable. We grabbed some oatmeal and eggs in the morning and left happy guests.

Friendly staff , breakfast good, clean , and well stocked always by very nice staff. Would highly recommend . Great location.

Nothing against the hotel ... We had a change of plans and never stayed there. But Orbitz provided no way to cancel the reservation we made through them, so I called the hotel directly and canceled. Yet Orbitz still had our reservation in their system, and in fact sent me this invitation to provide a review of our "stay" there.

Very clean and comfortable, friendly and helpful staff, great location to walk to shopping and dining.

Good location. Great nearby restaurants. Awesome staff. Friendly, informative and very helpful. Will definitely stay here again as long as rate stays competitive. Extremely clean. Room good size and large bathroom. Excellent breakfast and staff in the breakfast room.

Really friendly staff, delicious breakfast, close to downtown

The hotel was everything that we were looking for. It was centrally located, accommodations were excellent. Overall it was a very good experience.

We did a one-night stay with our daughter to do some sights in Chicago. This hotel was within walking distance to a ton of great places to eat and a mile walk from Navy Pier. The staff was amazing, learning as much about us as possible in the 24 hours we were there. By the end, they greeted us by name. Breakfast was delicious and a great value. Everything was clean and new, from the lobby up to the rooms. One fun bonus for a small child is that this is directly across the street from a fire station. The really nice firemen invited her to come and look at the trucks, sit on the seat, etc. Very fun, free little adventure for the little ones. I will stay here again, for sure.

Hotel great for weekend getaway and location was excellent for walking to all the local attractions

The trip was way too expensive for just a weekend.

Staff was exceptional! Very clean room and set up was perfect! Breakfast was wonderful and always stocked!

The hotel staff was extremely helpful upon check-in and with explaining the New Years Even policies. They were very curious and made sure they let us know they were there if we needed anything. The room was clean and satisfactory for what we needed.

60 W Illinois St Chicago IL

Hotel highlights

  • Walking distance to Wrigley Building and Merchandise Mart
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Near North Side, Fairfield Inn & Suites Chicago Downtown/River North is within a 10-minute walk of popular sights such as Wrigley Building and Merchandise Mart. This 180-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center. Centrally located in Chicago, the hotel is also a short walk from Tribune Tower and Ford Center for the Performing Arts Oriental Theatre.


Dining

Start your day off right with a free hot/cold buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 180 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests of Fairfield Inn & Suites Chicago Downtown/River North enjoy a 24-hour fitness center, free WiFi in public areas, and 6 meeting rooms. Valet parking is available for USD 62.00 per day. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Studio, Multiple Beds

Queen 2 | Sleeps 5

Guest reviews for Fairfield Inn & Suites Chicago Downtown/River North

Everyone (12) Couples (4) Business (2) Family (5) Friends (3)
4

convenient and good value for money

Everyone

Our family of four stayed in a double queen room for five nights in late May 2017. Most of the rooms only have a shower, but the double queens have a bathtub too, which was handy for bathing kids. Unfortunately, the sink was very high and our younger child could barely reach the tap. The bathroom lighting was also rather dim, and as the above-sink mirror was set quite far back, it made it difficult to see to do things like apply make-up. The bathroom was fairly spacious for a chain hotel though. Breakfast is included at this hotel, unlike most downtown hotels, which is a real time and money saver. The breakfast offerings are fairly standard. There is also a restaurant called Beatrix around the corner that does a good breakfast/brunch every day. In fact, the hotel is surrounded by eateries. We enjoyed Xoco (literally across the street) and Cantina Laredo (one block away). It's a short walk to the Grand train station on the Red Line, and maybe a 10-minute walk to Clark/Lake on the Blue Line for access to the train to O'Hare. Also just a block from the 156 bus line which goes direct to the zoo and the Peggy Notebaert Nature Museum, both great for families. The room was fine. We had one at the front of the hotel on the 9th floor that had great views of nearby skyscrapers, such as the Trump Tower, although it did also overlook the fire station, which was a bit noisy. Overall, a pleasant, good value, stay - recommended!

By , from Hancock, MI on May 31, 2017

5

nice hotel in middle downtown

Everyone

Great hotel to be close to everything, you can walk to navy pier, to magnificent mile, it is really close.

By on May 16, 2017

5
Everyone

Very friendly staff! Wonderful location! Parking is spendy but valet was great!

By on May 15, 2017

3

nice hotel but too pricey.

Everyone

Will not stay downtown again. Parking is overpriced. Better to stay in the suburbs. When needed drive into the city. Too much traffic downtown.

By on Apr 24, 2017

Review comment responded on Apr 27, 2017

Thank you for taking the time to provide feedback from your stay. We are sorry to see you were disappointed with the parking. Moreover, we hope you will give us another chance should you decided to stay downtown again.

5

the best hotel experience i've ever had!

Everyone

We really enjoyed our stay! All of the staff was always friendly and helpful with suggestions and directions. Breakfast was great and the staff in the breakfast room was always friendly, and became friends as our stay went on. Everything was just remodeled and looked good. The room was a little small but had a roomy feel. All the furniture was new and modern. the bathroom was just redone and looked nice with a shower with doors and not a tub. Could have used a bit more water pressure, but not too bad. Bed was comfy with nice pillows and sheets. All considered I'd give it a 9.5 out of 10.

By , from Tampa Florida on Apr 13, 2017

4

reception staff was excellent

Everyone

Somehow there was a mixup in our reservation and we found ourselves without a room. The staff were very vigilant that we get a new reservation at another hotel. I particularly give a five to Brett for his excellent service. Way to go. Because of his professionalism, I will return to the Fairfield in spite of the mix-up that we had.

By , from St Joseph, Michigan on Mar 21, 2017

4

wonderful view

Everyone

Quiet with a nice view but bathroom lock broken, bad wifi

By on Feb 15, 2017

4

nice hotel - great location !!

Everyone

We had a very pleasant experience here !!! Front desk staff VERY friendly and welcoming !! Free breakfast was great !! Bed very comfortable!! I would stay again for sure!!!

By , from genoa city, WI on Dec 17, 2016

Review comment responded on Dec 19, 2016

Pam, Thank you for a great review! We are happy to see you enjoyed your stay. We hope you will allow us to serve you again soon.

5

nice hotel in the heart of the city

Everyone

Made my reservation the same day as our stay so we could stay in the city for a Christmas party. The staff that checked us in was friendly and even gave us a little sweet treat. Our room was fresh and clean and the bed was really comfortable. We grabbed some oatmeal and eggs in the morning and left happy guests.

By , from buffalo grove, il on Dec 11, 2016

Review comment responded on Dec 14, 2016

Thank you for taking the time to provide positive feedback from your stay. We are happy you enjoyed your time in the city and hope you will allow us to serve you again soon.

5

very helpful and friendly staff. breakfast good,

Everyone

Friendly staff , breakfast good, clean , and well stocked always by very nice staff. Would highly recommend . Great location.

By on Sep 26, 2016

Review comment responded on Sep 28, 2016

Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed your time at the hotel. I hope you will stay with us again soon.