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Extended Stay America Chicago-Rolling Meadows-Convention Ctr

2.5 out of 5.0

Recent guest reviews

I flew from Las Vegas Nevada to Chicago & stayed at extended stay America. I arrived at the hotel approximately 6am. Check in wasn't until 3pm. The attendant was able to hook me up at 6am instead of waiting until 3pm, it made my day . The attendant should get a raise. I think his name was Tim . He was very understanding.The room was super clean, w/a refergorator , micro wave oven & kitchen sink. It was spotless . Their was a iron & ironing board, I was able to iron some of my clothes. The bed was comfortable, & a nice TV w/cable. Also a hair dryer in the restroom. It was nice & qiet. Excellent experience . Rate AAA

Between the price and location, the hotel is a good choice for business trips. The staff was very friendly and helpful every time I interacted with them. The room had all the essentials but definitely ready for a upgrade. The beds were not very comfortable, entire room could use a paint job, etc.

I had a great experience can't wait to go back every one was great ever one knows great customer service skills great cost great people great service everyone was lovely. Can't wait to come back.

Nothing outstanding here. If you want a cheap room, then you get it.

We were in a pinch and this was only option for one night stay. Disappointed to say the least. Carpet was grungy and smelled extremely musty. With 3 asthmatics in the family we suffered through the long night. Breakfast was coffee and the muffins being the only option for food. Unless you are a laborer needing a kitchen for a week+ stay, look elsewhere.

Front desk staff were nice and welcoming. Housekeeping staff, not so much. Overall, it was a pleasant stay with no issues. It's not a fancy place but a practical one that fit our budget and our humble lifestyle. The hotel is located near Walmart and other grocery stores and is quiet and safe. Home is what you make of it and we certainly put the kitchen to good use. Of almost 20 meals that would've come from restaurants over the past week's stay, we only ate out 3 times and did all of our cooking in our room. Home does not depend on physical location or personal belongings, it is about the people in the home who make it happy. Extended Stay gave us a room with a kitchen, we made it a home.

Good location, close to local restaurants. Rooms seemed to be a bit smaller than normal...

This hotel is okay to stay at if you don't mind a little bit of a drive to the city. Great location for shopping in the suburbs! Only complaint was about the clerk Deborah who was rude and began to yell at me and then about me, because I asked a question about a fee to have my dog there. There is a $25 a day dog fee, which is not what was originally told at checkin.

Fast check in. Helpful staff. Very Clean. Felt Very Much at home during my stay. It was also very close to alot of places I intended to visit during my stay. I highly recommend this hotel.

Easy access from expressway across from forest preserve. At end of business buildings parking lots overlooking expressway. Far enough away from traffic and building structure and alignment to provide mostly a quiet environment inside.

Great deal!

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Guest reviews for Extended Stay America Chicago-Rolling Meadows-Convention Ctr

Everyone (1) Business (5) Couples (2) Family (1) Other (2)
5
Everyone

I flew from Las Vegas Nevada to Chicago & stayed at extended stay America. I arrived at the hotel approximately 6am. Check in wasn't until 3pm. The attendant was able to hook me up at 6am instead of waiting until 3pm, it made my day . The attendant should get a raise. I think his name was Tim . He was very understanding.The room was super clean, w/a refergorator , micro wave oven & kitchen sink. It was spotless . Their was a iron & ironing board, I was able to iron some of my clothes. The bed was comfortable, & a nice TV w/cable. Also a hair dryer in the restroom. It was nice & qiet. Excellent experience . Rate AAA

By , from Las Vegas, Nevada on Oct 10, 2017

Review comment responded on Oct 12, 2017

Thank you for staying at Extended Stay America and sharing a nice review. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. I will be sure to share your compliments with the associate mentioned in your feedback for a job well done. We look forward to welcoming you again whenever your travels bring you back here. Sincerely, Hotel Management

4

great staff

BusinessTravelers

Between the price and location, the hotel is a good choice for business trips. The staff was very friendly and helpful every time I interacted with them. The room had all the essentials but definitely ready for a upgrade. The beds were not very comfortable, entire room could use a paint job, etc.

By on Nov 14, 2015

5

great trip

Couples

I had a great experience can't wait to go back every one was great ever one knows great customer service skills great cost great people great service everyone was lovely. Can't wait to come back.

By on May 7, 2015

3

just ok

BusinessTravelers

Nothing outstanding here. If you want a cheap room, then you get it.

By on Jan 19, 2015

2

only at last option

Families

We were in a pinch and this was only option for one night stay. Disappointed to say the least. Carpet was grungy and smelled extremely musty. With 3 asthmatics in the family we suffered through the long night. Breakfast was coffee and the muffins being the only option for food. Unless you are a laborer needing a kitchen for a week+ stay, look elsewhere.

By on Sep 13, 2014

3

home away from home

Couples

Front desk staff were nice and welcoming. Housekeeping staff, not so much. Overall, it was a pleasant stay with no issues. It's not a fancy place but a practical one that fit our budget and our humble lifestyle. The hotel is located near Walmart and other grocery stores and is quiet and safe. Home is what you make of it and we certainly put the kitchen to good use. Of almost 20 meals that would've come from restaurants over the past week's stay, we only ate out 3 times and did all of our cooking in our room. Home does not depend on physical location or personal belongings, it is about the people in the home who make it happy. Extended Stay gave us a room with a kitchen, we made it a home.

By on Jul 21, 2014

3

pretty good

BusinessTravelers

Good location, close to local restaurants. Rooms seemed to be a bit smaller than normal...

By on Jun 22, 2014

3

okay to stay

BusinessTravelers

This hotel is okay to stay at if you don't mind a little bit of a drive to the city. Great location for shopping in the suburbs! Only complaint was about the clerk Deborah who was rude and began to yell at me and then about me, because I asked a question about a fee to have my dog there. There is a $25 a day dog fee, which is not what was originally told at checkin.

By on Dec 20, 2013

5

great value. very impressed

Singles

Fast check in. Helpful staff. Very Clean. Felt Very Much at home during my stay. It was also very close to alot of places I intended to visit during my stay. I highly recommend this hotel.

By on Sep 29, 2011

3

southern rolling meadows

Singles

Easy access from expressway across from forest preserve. At end of business buildings parking lots overlooking expressway. Far enough away from traffic and building structure and alignment to provide mostly a quiet environment inside.

By on Nov 4, 2010