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Recent guest reviews

Worst hotel. Non smoking room reeked of smoke and urine. Cell-like rooms. Hallways stunk. Grim atmosphere. Wouldn’t expect to pay this price for what it is.

Front desk staff were so kind, and the room was nice and tidy. Overall a pleasant place to stay without breaking the bank.

KAREN WAS GREAT!

Outside of building needs a bit of renovation but It’s a small Clean and modern room!

It was okay.

I REQUEST A LATE CHECK-OUT AND AROUND 11AM THEY KNOCK AT MY DOOR AND THEY DIDNT KNOW IT. IT WAS DIRTY. SMELL AND THE BATHROOM FLOOR WAS NASTY EVEN A DEAD ROACH WAS ON THE FLOOR I HAD TO GO AND BUY BELACH

I had a baby under one and a one year old on my reservation so I thought they would have given me a room on the first floor but I was on the second.

Walls are thin. Walls are thin. Walls are thin. Walls are thin.

Well, when we walked into our original room it wasn’t even cleaned. I’m talking about bed not made, towels everywhere. Looks like someone just left. (It was a non smoking room) we went back downstairs and the lady then had to put us in a smoking room because there were no other available rooms. Smelled like weed/cigarettes which is not something I wanted to be in. And cigarette burn marks in the sheets of the bed. It was just an overall not good experience.

Everything is good a little noisy you can hear people calling

Not a very good experience. Never coming back there again

To start, despite paying for my reservation on Orbitz, the desk clerk informed me that my card had not gone through and I needed to pay. I did and, as expected, had two charges on my card between the two platforms (got a refund from Orbitz once I contacted the site). Was given two rooms, both of which had not yet been cleaned before being given a third, actually clean, room.

Room service cames as late as 3pm and one day not at all. They're rude and had to literally be remind to service my room everyday. One day they placed nlood stained sheets on my bed and the stain was right by the pillows. Discusting.

East Dundee Road Palatine IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located 1.1 mi (1.8 km) from Wolff's Flea Market, Motel 6 Palatine, IL - Chicago Northwest is within a 5-minute drive of Deer Park Town Center. This 123-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Free local calls are also included.


Property features

Guests staying at Motel 6 Palatine, IL - Chicago Northwest enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Guest reviews for Motel 6 Palatine, IL - Chicago Northwest

Everyone (8) Couples (3) Family (2)
1
Everyone

Worst hotel. Non smoking room reeked of smoke and urine. Cell-like rooms. Hallways stunk. Grim atmosphere. Wouldn’t expect to pay this price for what it is.

By on Aug 18, 2022

Review comment responded on Oct 3, 2022

Hi Sarah,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

5
Everyone

Front desk staff were so kind, and the room was nice and tidy. Overall a pleasant place to stay without breaking the bank.

By on Jul 24, 2022

Review comment responded on Aug 11, 2022

Hi Richard, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

5
Partner Couples Business Business

KAREN WAS GREAT!

By on May 15, 2022

Review comment responded on May 18, 2022

Hi Hilda, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

4
Business Business

Outside of building needs a bit of renovation but It’s a small Clean and modern room!

By , from Tamarac on Oct 23, 2021

Review comment responded on Nov 30, 2021

Hi Louis, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

3
Partner Couples

It was okay.

By on Aug 28, 2021

Review comment responded on Nov 30, 2021

Hi Jennifer, Thank you for positively rating your stay! Lilith #Team6

2
Everyone

I REQUEST A LATE CHECK-OUT AND AROUND 11AM THEY KNOCK AT MY DOOR AND THEY DIDNT KNOW IT. IT WAS DIRTY. SMELL AND THE BATHROOM FLOOR WAS NASTY EVEN A DEAD ROACH WAS ON THE FLOOR I HAD TO GO AND BUY BELACH

By on Aug 1, 2021

2
Family with small children

I had a baby under one and a one year old on my reservation so I thought they would have given me a room on the first floor but I was on the second.

By on Jul 21, 2021

Review comment responded on Jul 28, 2021

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4
Family

Walls are thin. Walls are thin. Walls are thin. Walls are thin.

By on Oct 17, 2019

1
Partner Couples Family

Well, when we walked into our original room it wasn’t even cleaned. I’m talking about bed not made, towels everywhere. Looks like someone just left. (It was a non smoking room) we went back downstairs and the lady then had to put us in a smoking room because there were no other available rooms. Smelled like weed/cigarettes which is not something I wanted to be in. And cigarette burn marks in the sheets of the bed. It was just an overall not good experience.

By on Jun 10, 2019

Review comment responded on Aug 6, 2019

Hi Traveler, On behalf of Motel 6 we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor housekeeping very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

1
Everyone

By on May 12, 2019

Motel 6 Palatine, IL - Chicago Northwest

1450 East Dundee Road, Palatine, IL 60074
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