Rrrrthbfdrthhjkkkkkjjj
This was the most disgusting place ever. You could see the actual dirt on the beds. There was a dead flu under a pillow. The bathroom was gross. Just the overall stay was terrible. I sat on the desk chair for the night. And I would not consider this a airport hotel since it’s almost 20mins away from it. Disgusting is my final thought
PERSON AT CHECK OUT DIDNT EVEN BOTHER TO CHECKOUT FOR MY DEPOSIT REFUND
The hotel room was very dirty. Let's just say my feet were black when I was barefoot.... The bed was stained and the pillows felt like they were about 20 years old. Lots of weird behavior at this location late at night. Overall a really poor experience.
Room wasn’t very clean. There are some food wraps inside drawer and floor was dusty.
Staff totally unfriendly
Years ago, I stayed here and actually had a friend that worked here. I chose here because of location and what I remembered. Today, the place is riddled with homeless like people that hang out on the balconies smoking pot. The room smelled like cigarettes and pot. The pillows were flat and mattress lumpy and uncomfortable. The front desk did not wear a mask even though they were behind a shower curtain (with cut outs). They were nice, but the building and 'tenants' are not great. I guess you get what you pay for because it was cheap.
STAFF TOOK FOR EVER TO BRING A REMOTE AND TEMPERATURE WAS TOO HIGH.. HOT
Very safe and centrally located and close to o'hare and lots of business close by. The staff could be more active cleaning especially during virus breakout. One very bad thing I noticed, they didn't provide hand sanitizer in lobby area or other location. Also heat and air units didn't work that great. That was bit shocking, hope they get that taken care.
Nothing there was a leak from the bathroom ceiling Couldnt sleep cause water kept falling
The only things I didnt like was the the room smelled damp and like old stale cigarette smoke. It wasnt smoked in recently. It was definitely an old smell. And parking!!! Im guessing people rented just to park instead of paying at airport. ALOT of cars covered in snow and havent been moved in days. We had to park at one of the other buildings on the backside of the property the whole weekend. Couldnt get near our building.
It was located in a good area for food. It was reasonably priced. There was some loud people.
Is this property starting to rent out parking spaces for airport travelers?? Because there was absolutely no place to park! I had to continuously circle the property looking for an empty space for almost an hour. I know these vehicles were not people staying in the hotel because the curtains were half open on almost every single room...which indicates an unrented room. Hopefully the franchisee isnt getting greedy and trying to line his pockets with cash with airport travelers money. Its beyond ridiculous that the people who are actually staying in the rooms have nowhere to park.
Decent rooms & great location. Housekeeping needs to pay attention to detail though..especially when it comes to cleanung the floors. I literally watched a housekeeper spray the floor and wipe the floors with a dirty rag under her shoe.....this is NOT how you clean floors!! Also, parking spots must be getting "rented out" because there were MAYBE three spots open and i had to circle the lot looking for somewhere to park my vehicle. The cars were never moved during my entire stay, which is a clear indication that these spots were taken up by airport travelers. This is extremely unfair to the people who travel by automobile that are staying in this hotel.
Property is in an ultra convenient location, dining options, shopping and transportation.
Red Roof Inn Chicago - O'Hare Airport/Arlington Heights places you next to Ned Brown Forest Preserve and within a mile (2 km) of Heritage Park. This 136-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Red Roof Inn Chicago - O'Hare Airport/Arlington Heights's 136 rooms provide free local calls. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also available.
At Red Roof Inn Chicago - O'Hare Airport/Arlington Heights, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a picnic area, an ATM, and a TV in a common area.
Rrrrthbfdrthhjkkkkkjjj
This was the most disgusting place ever. You could see the actual dirt on the beds. There was a dead flu under a pillow. The bathroom was gross. Just the overall stay was terrible. I sat on the desk chair for the night. And I would not consider this a airport hotel since it’s almost 20mins away from it. Disgusting is my final thought
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
PERSON AT CHECK OUT DIDNT EVEN BOTHER TO CHECKOUT FOR MY DEPOSIT REFUND
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
The hotel room was very dirty. Let's just say my feet were black when I was barefoot.... The bed was stained and the pillows felt like they were about 20 years old. Lots of weird behavior at this location late at night. Overall a really poor experience.
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. We will make this a point of emphasis with our housekeeping staff at the next meeting. I would have hoped they would have maintained the room better than it sounds and that we could have had a chance to correct this issue at the front desk but that was not the case. With that being said, I would hope you would return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Room wasn’t very clean. There are some food wraps inside drawer and floor was dusty.
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. We will make this a point of emphasis with our housekeeping staff at the next meeting. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Staff totally unfriendly
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Years ago, I stayed here and actually had a friend that worked here. I chose here because of location and what I remembered. Today, the place is riddled with homeless like people that hang out on the balconies smoking pot. The room smelled like cigarettes and pot. The pillows were flat and mattress lumpy and uncomfortable. The front desk did not wear a mask even though they were behind a shower curtain (with cut outs). They were nice, but the building and 'tenants' are not great. I guess you get what you pay for because it was cheap.
Thank you for your recent review on our hotel. Sorry for the inconvenience but those are the policies. We do have other groups on the property but they have not been an issue for us as a business. Also, the scent and the upkeep of the room can only be taken into account if they front desk or housekeeping is alerted of it. Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards, Tajas Patel
Thank you for your recent review on our hotel. We are so thrilled to hear that you enjoyed some of our hotel perks. We are even happier to hear that you loved our staff and valued what they do for our property and all the guests. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Thank you for your recent review on our hotel. We are disappointed to hear that you did not enjoy your experience with us or any of our hotel perks. If you don't mind me asking, what specifically was it about the room or service that led you to giving us this rating? Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you choose to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel
Thank you for your recent review on our hotel. We are saddened to hear that you did not have a pleasant stay and we could not provide this fully to you during your travels.