Nice, clean and modern hotel. Google/Apple directions to the hotel are not accurate. If driving there, the hotel is located on the west side of Costco.
When we checked into the room there was a used tea bag in the sink, GROSS !!!! BUT it was nice to have more choice for our breakfast items !!!!!
Great location, lots of stuff close by. Check in was super smooth and the front desk employee was super pleasant.
water leakage on the bathroom floor, long hairs in the bathroom. Wrinkle tissue stuffed in the tissue box.
It was great, so convenient! Close to shopping and restaurants!
Recently updated....very comfortable, quiet and good hot breakfasts. The staff in the breakfast area were rude & unresponsive when requests were made concerning food being out...I did report this to the hotel manager and he said he would talk to the staff. The cleaning staff were excellent! Our refrigerator did not work properly and we had to throw out milk & food for a 1 year. The manager reimbursed us for the food & beverage losses. Overall, it's a very nice property...great location!
Proximity to family in the area that we were visiting
Parking is cheap. It has a convenient location. Clean and modern facilities.
Great hotel, very nice room, good breakfast, everything is clean.
The hotel was vwry clean and located in a business filled area. If you are without a car or have teenagers, i highly recommend this hotel.
Great hotel and great staff. We enjoyed our stay. Thank you
Nice hotel! Good breakfast! Very clean rooms! We will stay here again!
Hampton Inn & Suites Chicago/Mt. Prospect places you next to Randhurst Village and within a mile (2 km) of Prospect Heights City Hall. This 3-star hotel welcomes guests with 120 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Mount Prospect, it's connected to a shopping center and also close to Rob Roy Golf Course and North School Park.
Start your day off right with a free buffet breakfast offered each morning.
All 120 air-conditioned rooms feature MP3 docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers. Free weekday newspapers, free local calls, and safes are also available.
At Hampton Inn & Suites Chicago/Mt. Prospect, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 8.50 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Nice, clean and modern hotel. Google/Apple directions to the hotel are not accurate. If driving there, the hotel is located on the west side of Costco.
Hello, Thank you for the great score. We really appreciate it. Thank you for staying with us. We look forward to having the opportunity to serve you again in the near future. Robert
Hello, Thank you for the great score. We appreciate that. Thank you for staying with us and we hope to see you again in the near future. Robert
When we checked into the room there was a used tea bag in the sink, GROSS !!!! BUT it was nice to have more choice for our breakfast items !!!!!
Hello Linda, I would like to apologize that we overlooked the used tea bag in the sink while cleaning your room to get ready for arrival. This is embarrassing and unexpected as we have higher standards for cleaning now. Thank you for letting us know. I will be following up with our housekeeping team so something like this doesn't happen again. On a different note, it is great to hear that you enjoyed our new and different options for breakfast. As you frequently visit our hotel, I would like to say thank you for staying with us again We look forward to seeing you again. Robert
Great location, lots of stuff close by. Check in was super smooth and the front desk employee was super pleasant.
Hello, Thank you for your awesome feedback. We are so happy you were satisfied with our hotel, level of service and staff. Thank you for staying with us. We look forward to seeing you again in the near future. Robert
We are very happy you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again in the near future.
water leakage on the bathroom floor, long hairs in the bathroom. Wrinkle tissue stuffed in the tissue box.
Hello, I am very sorry that you experienced these things during your stay. I will inform housekeeping and maintenance to have a better eye on our rooms to prevent this in the future. Thank you for letting me know. Thank you for staying with us.
I am very happy that you found your stay to be satisfactory. Thank you for staying with us. We look forward to seeing you again in the near future.
It was great, so convenient! Close to shopping and restaurants!
Thank you for your feedback. We are very happy that our hotel and staff, and it's location met your satisfaction. We look forward to seeing you again in the near future. Thank you for staying with us.
Hello, Thank you for the great feedback. We are so happy that you enjoyed your stay with us. Sorry about the confusion of the directions to get to us. We are glad you did find us and stayed with us. We look forward to seeing you again in the near future. Robert